Customer Content Lifecycle Management

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Quality, accuracy, and clarity for the virtual world. Capgemini Content Lifecycle Management Services, a facet of our Customer Operations Management BPO practice, is focused on helping you create, manage, audit, and validate the presentation of your company’s products, services, and supporting information in today’s virtual web-based marketplace. Our content lifecycle management includes the following services, […]

Quality, accuracy, and clarity for the virtual world.

Capgemini Content Lifecycle Management Services, a facet of our Customer Operations Management BPO practice, is focused on helping you create, manage, audit, and validate the presentation of your company’s products, services, and supporting information in today’s virtual web-based marketplace.

Our content lifecycle management includes the following services, among others:

  • Master content creation
  • Translation and publishing
  • Quality control
  • Quality audits
  • Content syndication
  • Localization of content
  • Content usage analytics

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