carsonline_12-13_final_web_1.pdf

Finance Transformation

What I learned about the future of order-to-cash at a Tottenham Hotspurs game

Caroline Schneider

The simpler you make it for your customers to pay, the more they will be willing to go along for the ride. Focus on the customer experience, and implement simple and convenient payment methods.

Artificial Intelligence

A designer’s view on AI ethics (part 3 of 3)

Reinoud Kaasschieter

A designer’s view on AI ethics – AI used in business processes

consumer behavior

Subscription models – the end of car ownership?

Michael Zellner

Flexible. Personalized. Transparent. Subscription-based models continue to emerge across various industries, fundamentally changing the access and use of products and services. What can providers learn from successful players? And what does Mozart have to do with it? Let’s have a closer look.

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