Automatic and online – the Belastingdienst transforms Dutch social welfare claims

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Capgemini has worked with the Belastingdienst to enable Dutch citizens to manage their social security allowances online, in real time. Willy Rovers, General Director of Customs in the Netherlands and the director of the Belastingdienst’s Toeslagen program, explains how the solution improves service for citizens and how Capgemini enabled the transformation of business and technology […]

Capgemini has worked with the Belastingdienst to enable Dutch citizens to manage their social security allowances online, in real time. Willy Rovers, General Director of Customs in the Netherlands and the director of the Belastingdienst’s Toeslagen program, explains how the solution improves service for citizens and how Capgemini enabled the transformation of business and technology it entailed. Find out more about our Trouve solution that made it all happen.

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