Client Stories

digital customer journey

Marketing disruption 3/7: Online customer feedback influences the customer journey – how firms can utilize it

Customers’ willingness to engage in dialogues has increased with the advent of social media,...

chatbots

Marketing Disruption 2/7 : The proper use of language in online brand–customer dialogues – five steps for a successful online dialogue

Once brand–customer interactions moved online, they could take place anytime and anyplace. But...

Digital Marketing

Marketing Disruption 1/7: The Digital Transformation of Marketing

Interaction and data transparency raise speed of innovation and customer orientation of...

Artificial Intelligence

Re-imagining Customer Engagement with AI

It used to be the stuff of science fiction films – an aspirational otherworldly concept that...

Executive Insights on modern and integrated Application Development and Application Maintenance

Now in its 4th edition, the 2018 edition of Executive Insights on modern and integrated...

The Smart Digital Store – Store Associate X.0 creates brand ambassadors

The Digital Associate solution turns store associates into brand ambassadors and drives sales...

The Road to San Francisco

With Capgemini, World Rugby introduces digital technology with a focus on the fan experience for...

Transforming Trade Promotion Management

Capgemini’s iTPRM Solutions for Consumer Product Leaders helps clients globally imagine and...

Digital Transformation Institute

Growth in the Machine

How financial services can move intelligent automation from a cost play to a growth strategy

Digital Transformation Institute

Understanding Digital Mastery Today

Why companies are struggling with their digital transformations

Cybersecurity

Capgemini’s Global Network of SOCs

Our network of Security Operations Centers (SOCs) stretches across the world, with SOCs in...

Digital Agriculture

Digital Agriculture—Bytes against Hunger

Translating local and personal approaches of digital agriculture.

Environment

Group Environmental Sustainability Report 2017/18

Our 2017/18 Group Environment Sustainability Report highlights our environmental performance and...

application security

Application Security: Reduce costs and Guarantee Business Agility

Security is no longer the sole preserve of a company’s technology teams, but now concerns the...

Cyberattacks

Working in a SOC

Our network of global Security Operations Centers (SOCs) stretches across the world, with SOCs...

Cyberattacks

SOC: Security Tailored to Your Business Needs

Almost all organizations will experience a data security breach this year. Do you have the...

Small Steps on the road to Big Transformation

The little things in a business process transformation journey that make the biggest...

sap

Digitize Your Business with SAP S/4HANA®

Transformation Services for Retail and Consumer Products Companies

GDPR

Capgemini recognized as a Leader in GDPR Services by Nelson Hall

Capgemini has been identified as a Leader in Nelson Hall’s NEAT vendor evaluation for GDPR...

ADMnext

eAPM: See a Smarter path forward

A proven operational approach to raise IT performance

Be Ahead of the Game Webseries

Rob Vickerman goes behind the scenes of the Rugby World Sevens series to find out what it takes...

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