Client Stories

chatbots

Marketing Disruption 2/7 : The proper use of language in online brand–customer dialogues – five steps for a successful online dialogue

Once brand–customer interactions moved online, they could take place anytime and anyplace. But managing...

Digital Marketing

Marketing Disruption 1/7: The Digital Transformation of Marketing

Interaction and data transparency raise speed of innovation and customer orientation of marketing...

Artificial Intelligence

Re-imagining Customer Engagement with AI

It used to be the stuff of science fiction films – an aspirational otherworldly concept that captured...

Executive Insights on modern and integrated Application Development and Application Maintenance

Now in its 4th edition, the 2018 edition of Executive Insights on modern and integrated Application...

The Smart Digital Store – Store Associate X.0 creates brand ambassadors

The Digital Associate solution turns store associates into brand ambassadors and drives sales with...

Retailers and Shoppers, meet your future Personalized Voice Assistant (PVA)

Capgemini Personalized Voice Assistants (PVAs) use artificial intelligence to process natural language,...

The Road to San Francisco

With Capgemini, World Rugby introduces digital technology with a focus on the fan experience for the...

Transforming Trade Promotion Management

Capgemini’s iTPRM Solutions for Consumer Product Leaders helps clients globally imagine and realize...

Digital Transformation Institute

Growth in the Machine

How financial services can move intelligent automation from a cost play to a growth strategy

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