{"id":503477,"date":"2020-12-15T07:49:00","date_gmt":"2020-12-15T06:49:00","guid":{"rendered":"https:\/\/www.capgemini.com\/?post_type=research-and-insight&#038;p=671171"},"modified":"2025-03-27T07:46:41","modified_gmt":"2025-03-27T07:46:41","slug":"the-future-of-work","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/pt-en\/insights\/research-library\/the-future-of-work\/","title":{"rendered":"The future of work: From remote to hybrid"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/02\/Capgemini_Research_from-remote-to-hybrid.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/02\/Capgemini_Research_from-remote-to-hybrid.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/02\/Capgemini_Research_from-remote-to-hybrid.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/02\/Capgemini_Research_from-remote-to-hybrid.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/02\/Capgemini_Research_from-remote-to-hybrid.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/02\/Capgemini_Research_from-remote-to-hybrid.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/02\/Capgemini_Research_from-remote-to-hybrid.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/02\/Capgemini_Research_from-remote-to-hybrid.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/02\/Capgemini_Research_from-remote-to-hybrid.jpg\" class=\"header-img header-img-d\" alt=\"Capgemini_Research_from-remote-to-hybrid\" style=\"object-fit:cover;object-position:60% 33%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Digital workplace<\/span><\/div><\/div><div class=\"brandInfo\"><div class=\"brandLogo\"><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2020\/assets\/images\/capgemini-research-institute.svg\" alt=\"capgemini-research-institute\"\/><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">The Future of Work<\/h1><\/div><h2 class=\"reasearchInsightTitle\">From remote to hybrid<\/h2><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles \"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/The-Future-of-Work_Final.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download full report<\/span><span class=\"type\">5 MB  pdf<\/span><\/a><\/div><div class=\"col-md-4 downloadFiles \"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/Infographic-The-Future-of-Work.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Infographic<\/span><span class=\"type\">875 KB  pdf<\/span><\/a><\/div><div class=\"col-md-4 downloadFiles \"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/12\/Future-of-Work-Summary.pdf\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download summary report<\/span><span class=\"type\">880 KB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/pt-en\/insights\/research-library\/the-future-of-work\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/pt-en\/insights\/research-library\/the-future-of-work\/&amp;text=The future of work: From remote to hybrid\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/pt-en\/insights\/research-library\/the-future-of-work\/&amp;text=The future of work: From remote to hybrid\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">In the new normal, people matter more than ever.<\/h2><p class=\"intro-para-content\">Remote work was gaining ground even before the pandemic hit. But there is more at stake than lower overheads for organizations or beachside \u201coffices\u201d on remote tropical islands for employees. Over the long term, the only sustainable model is one that offers employees flexibility and choice to the employees and organizations agility and resilience to the organizations. We wanted to understand the evolution of \u201cremote working\u201d into \u201chybrid working.\u201d<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>In this report from the&nbsp;Capgemini Research Institute&nbsp;\u2013&nbsp;<strong><em>The future of work:&nbsp;From remote to hybrid<\/em><\/strong><em>&nbsp;\u2013&nbsp;<\/em>we surveyed 500 organizations and 5,000 employees around the world and spoke with academicians and executives. We found that remote working is definitely the new normal \u2013 75% of the organizations expect at least 30% of their employees to work remotely, while over 30% expect 70% of their workforce to become remote. As they transition, organizations are finding that remote work boosted productivity and cost savings, by up to 24% in Q3 2020. But while nearly 70% of organizations expect these benefits to outlast the pandemic, spurred notably by reductions in real estate, facilities management, and business travel costs, employees are feeling apprehensive about the long-term consequences, as burnout starts to take its toll. In fact, half of the new joiners we spoke to said they would quit if remote working were the only option presented to them.<\/p>\n\n\n\n<p>The shift to a hybrid workforce model is inevitable, but you can\u2019t just give your employee a laptop and a bonus to buy a better chair. Organizations have to focus on the employee \u2013 on their changing needs and behaviors. It is only by changing the way they manage and lead, by reframing employee touchpoints, and by rebooting the role of the physical workspace \u2013 they will create a truly hybrid model and see the improved productivity, lower costs, refreshed managerial roles and strengthened cultural fabric that can be the outcome of this new normal.<\/p>\n\n\n\n<p>However, although the way we work is becoming increasingly governed by machine intelligence, the new normal will be nothing without a human dimension. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":34,"featured_media":503478,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":278,"primary_term":"Digital 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