{"id":523694,"date":"2024-02-14T14:29:08","date_gmt":"2024-02-14T14:29:08","guid":{"rendered":"https:\/\/www.capgemini.com\/pt-en\/?post_type=event&#038;p=523694"},"modified":"2025-03-26T08:27:28","modified_gmt":"2025-03-26T08:27:28","slug":"servicenow-2024","status":"publish","type":"event","link":"https:\/\/www.capgemini.com\/pt-en\/news\/events\/servicenow-2024\/","title":{"rendered":"ServiceNow 2024"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable is-style-blue-line header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/Captura-de-ecra-2024-02-14-135514.png?w=2880&amp;quality=70 1x, https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/Captura-de-ecra-2024-02-14-135514.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/Captura-de-ecra-2024-02-14-135514.png?w=1440&amp;quality=70 1x, https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/Captura-de-ecra-2024-02-14-135514.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/Captura-de-ecra-2024-02-14-135514.png?w=1024&amp;quality=70 1x, https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/Captura-de-ecra-2024-02-14-135514.png?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/Captura-de-ecra-2024-02-14-135514.png?w=768&amp;quality=70 1x, https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/Captura-de-ecra-2024-02-14-135514.png?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/Captura-de-ecra-2024-02-14-135514.png\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:67% 53%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Event<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">SERVICENOW SUMMIT: PORTUGAL<\/h1><\/div><h2 class=\"reasearchInsightTitle\"><strong><sub><sup>February 15, 2024 | Funda\u00e7\u00e3o Oriente, Lisbon<\/sup><\/sub><\/strong><\/h2><div class=\"inner-row-insight download-btn\"><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Localization: Funda\u00e7\u00e3o Oriente<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: Lisbon<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Sector: Digital Transformation<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?post_type=event&amp;p=838367\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/?post_type=event&amp;p=838367&amp;text=Capgemini%20at%20DAVOS%202023\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?post_type=event&amp;p=838367&amp;text=Capgemini%20at%20DAVOS%202023\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h3 class=\"wp-block-heading\" id=\"h-boost-your-business-s-digital-transformation\">Boost your business&#8217;s digital transformation<\/h3>\n\n\n\n<p>Embark on a transformative journey for your business with Capgemini at ServiceNow Summit on  February, 15<sup>th<\/sup>.  Discover today&#8217;s solutions and how to connect data and organizational silos. Join us as we introduce you to <strong>Capgemini as a ServiceNow Hub from Portugal to the world. <\/strong>Come and find out how <strong>we can help accelerate the transformation of your business through a customized solution for automating and optimizing processes across your organization using a single tool.<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p style=\"font-size:40px\"><strong>How can we transform your business?<\/strong><\/p>\n\n\n\n<p>If you have a  business challenge, we have the solution with ServiceNow. Working as a <strong>one stop  shop solution<\/strong> ServiceNow will transform your business and bring the solution that you need. Knowing more of our <strong>use cases<\/strong>. <\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/doctor-with-stethoscope-hands-hospital-background.jpg?w=960\" alt=\"\" class=\"wp-image-523724\" style=\"aspect-ratio:1.5;width:341px;height:auto\" srcset=\"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/doctor-with-stethoscope-hands-hospital-background.jpg 5472w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/doctor-with-stethoscope-hands-hospital-background.jpg?resize=300,200 300w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/doctor-with-stethoscope-hands-hospital-background.jpg?resize=768,512 768w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/doctor-with-stethoscope-hands-hospital-background.jpg?resize=1024,683 1024w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/doctor-with-stethoscope-hands-hospital-background.jpg?resize=1536,1024 1536w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/doctor-with-stethoscope-hands-hospital-background.jpg?resize=2048,1365 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-vivid-cyan-blue-color has-text-color\"><strong>ServiceNow expertise | Health Sector<\/strong><\/p>\n\n\n\n<p style=\"font-size:12px\"><strong>CHALLENGE:<\/strong><br>Migration of previous implementation, which was a custom application within ServiceNow, to the SPM ServiceNow product.<br>Creation of forms and accesses to address customer needs, integration of the request process into the Employee Service Centre.<\/p>\n\n\n\n<p style=\"font-size:12px\"><strong>SOLUTION:<\/strong><br>Implementation&nbsp;SPM OOB application&nbsp;to unify processes across the organization and train all&nbsp;process stakeholders.&nbsp;<br>Data Segregation through roles to manage privileges for the management of the processes, also creating the right channels for record creation.<br>Inclusion of approval levels to robust the demand processes.<\/p>\n\n\n\n<p style=\"font-size:12px\"><strong>KEY BENEFITS:<\/strong><br>Enhanced project team productivity, customer satisfaction and user experience.<br>Centralize all demands, facilitating the selection process for projects.<br>Improve project manager efficiency by using the workbench allowing a strong visualization of the risk, value, and size optimizing decision making.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-vivid-cyan-blue-color has-text-color\"><strong>ServiceNow expertise<\/strong> |<strong>&nbsp;Manufacturing&nbsp;Sector<\/strong><\/p>\n\n\n\n<p style=\"font-size:12px\"><strong>CHALLENGE:<\/strong><br>High number of large-scale demands, projects and developments that are not consolidated in a system.&nbsp;<br>Information not accessible and faulty for those responsible.<\/p>\n\n\n\n<p style=\"font-size:12px\"><strong>SOLUTION:<\/strong><br>Implementation&nbsp;SPM OOB application&nbsp;to unify processes across the organization and train all&nbsp;process stakeholders.&nbsp;<br>Consolidate information&nbsp;on the ServiceNow platform (source of truth).&nbsp;<br>Creation of reports and dashboards&nbsp;to share information.<\/p>\n\n\n\n<p style=\"font-size:12px\"><strong>KEY BENEFITS:<\/strong><br>Align all work&nbsp;from intake passing through strategic planning, continuous planning, and enterprise&nbsp;backlog to maximize outcomes and minimize budget overage.&nbsp;<br>Decommission&nbsp;legacy SPM systems&nbsp;spend.<br>Evaluate financials and capacity using scenarios&nbsp;leveraging the platform using workspace and&nbsp;dashboards across all processes (Demand, Portfolio and Program) saving time for the organization.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/male-worker-factory.jpg?w=960\" alt=\"\" class=\"wp-image-523727\" srcset=\"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/male-worker-factory.jpg 5040w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/male-worker-factory.jpg?resize=300,200 300w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/male-worker-factory.jpg?resize=768,512 768w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/male-worker-factory.jpg?resize=1024,683 1024w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/male-worker-factory.jpg?resize=1536,1024 1536w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/male-worker-factory.jpg?resize=2048,1365 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/businessmen-elegant-suits-business-meeting-discussing-new-project-office.jpg?w=960\" alt=\"\" class=\"wp-image-523730\" style=\"aspect-ratio:1.5;width:341px;height:auto\" srcset=\"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/businessmen-elegant-suits-business-meeting-discussing-new-project-office.jpg 6720w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/businessmen-elegant-suits-business-meeting-discussing-new-project-office.jpg?resize=300,200 300w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/businessmen-elegant-suits-business-meeting-discussing-new-project-office.jpg?resize=768,512 768w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/businessmen-elegant-suits-business-meeting-discussing-new-project-office.jpg?resize=1024,683 1024w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/businessmen-elegant-suits-business-meeting-discussing-new-project-office.jpg?resize=1536,1024 1536w, https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2024\/02\/businessmen-elegant-suits-business-meeting-discussing-new-project-office.jpg?resize=2048,1365 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-vivid-cyan-blue-color has-text-color\"><strong>ServiceNow expertise<\/strong> |<strong>&nbsp;Financial Sector<\/strong><\/p>\n\n\n\n<p style=\"font-size:12px\"><strong>CHALLENGE:<\/strong><br>Transforming the user experience&nbsp;into a&nbsp;captivating challenge.<br>Identify inefficiencies&nbsp;and&nbsp;simplify the processes&nbsp;for both users and staff.<\/p>\n\n\n\n<p style=\"font-size:12px\"><strong>SOLUTION:<\/strong><br>Restructure the service catalog, streamlining&nbsp;the product and service offerings to enhance&nbsp;accessibility and ease of use.<br>Better SLAs&nbsp;definitions&nbsp;with current standards and expectations,&nbsp;guaranteeing that service&nbsp;commitments remained relevant and attainable.<br>Improve KPIs&nbsp;to measure and assess team performance and provide a clearer understanding of&nbsp;success metrics.<\/p>\n\n\n\n<p style=\"font-size:12px\"><strong>KEY BENEFITS:<\/strong><br>Enhanced&nbsp;customer satisfaction&nbsp;and&nbsp;communication between service providers and users.<br>Robust&nbsp;reporting&nbsp;and&nbsp;real-time analysis.<br>Improved&nbsp;platform&nbsp;reliability, performance, and&nbsp;security.<\/p>\n\n\n\n<p style=\"font-size:12px\">&nbsp;&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<p style=\"font-size:25px\"><strong>Get to know our team<\/strong> <\/p>\n\n\n\n<ul class=\"wp-block-list has-small-font-size\">\n<li style=\"font-size:23px\"><strong>70 <\/strong>members in Capgemini Portugal ServiceNow team<\/li>\n\n\n\n<li style=\"font-size:23px\"><strong>60<\/strong> ServiceNow certifications<\/li>\n\n\n\n<li style=\"font-size:23px\"><strong>186 <\/strong>ServiceNow micro certifications<\/li>\n\n\n\n<li style=\"font-size:23px\"><strong>120 <\/strong>complementary certifications<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p style=\"font-size:25px\"><strong>Contact us to know  more about our solutions:<\/strong><\/p>\n\n\n\n<p>Lu\u00eds Tim\u00f3teo, Cloud &amp; Custom Applications Director: luis.timoteo@capgemini.com<\/p>\n\n\n\n<p>Andr\u00e9 Gon\u00e7alves, ServiceNow Responsible: andre-duque.goncalves@capgemini.com<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-card-text-pic wrapperCardTextPic hero-bg-shape\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\">\n<div class=\"wp-block-cg-blocks-card-text-pic-right\"><div class=\"row card-text-pic rightCard\"><div class=\"col-md-12\"><div class=\"box--section\"><div class=\"box  row-nobleed\"><div class=\"col-lg-8 col-md-12 box-inner\"><a href=\"https:\/\/www.capgemini.com\/pt-en\/insights\/research-library\/unlock-the-power-of-experience-with-servicenow\/\" aria-label=\"UNLOCK THE POWER OF EXPERIENCE WITH SERVICENOW\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><h4 class=\"titlewithLink\" data-maxlength=\"144\">UNLOCK THE POWER OF EXPERIENCE WITH SERVICENOW<\/h4><\/a><p class=\"box-text\" data-maxlength=\"\">We empower our clients to constantly adapt their people, organization, and systems to deliver consumer-grade employee experiences and bring unmatched service excellence to customers.<\/p><div class=\"box-bottom\"><a aria-label=\"Read more about UNLOCK THE POWER OF EXPERIENCE WITH SERVICENOW\" class=\"more2\" data-maxlength=\"24\" href=\"https:\/\/www.capgemini.com\/pt-en\/insights\/research-library\/unlock-the-power-of-experience-with-servicenow\/\" target=\"\" rel=\"noopener noreferrer\" title=\"\">Read more<\/a><\/div><\/div><div class=\"col-lg-5 col-md-12 box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/pt-en\/insights\/research-library\/unlock-the-power-of-experience-with-servicenow\/\" aria-label=\"Read more about UNLOCK THE POWER OF EXPERIENCE WITH SERVICENOW\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><picture><source srcset=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2022\/10\/Capgemini_Services_cloud.jpg?w=1000&amp;quality=70 1x, https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2022\/10\/Capgemini_Services_cloud.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2022\/10\/Capgemini_Services_cloud.jpg?w=500&amp;quality=70 1x, https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2022\/10\/Capgemini_Services_cloud.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2022\/10\/Capgemini_Services_cloud.jpg?w=768&amp;quality=70 1x, https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2022\/10\/Capgemini_Services_cloud.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2022\/10\/Capgemini_Services_cloud.jpg?w=556&amp;quality=70 1x, https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2022\/10\/Capgemini_Services_cloud.jpg?w=556&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/prod.ucwe.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2022\/10\/Capgemini_Services_cloud.jpg\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:52% 25%\" loading=\"lazy\"\/><\/picture><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":149,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"ffb13088-c30b-4df9-845f-2ef7be90446e\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","cg_event_start":"2024-02-15T09:00:00","cg_event_end":"2024-02-15T14:30:00","cg_event_timezone":"","event_location":"Funda\u00e7\u00e3o Oriente","cg_event_type":"Business","cg_event_short_title":"ServiceNow Summit 2024","cg_event_block_title":"","featured_focal_points":""},"tags":[],"brand":[60],"event-location":[],"class_list":["post-523694","event","type-event","status-publish","hentry","brand-capgemini"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ServiceNow 2024 - Capgemini Portugal<\/title>\n<meta name=\"description\" content=\"EventSERVICENOW SUMMIT: PORTUGALFebruary 15, 2024 | Funda\u00e7\u00e3o Oriente, LisbonLocalization: Funda\u00e7\u00e3o OrienteRegion: LisbonSector: Digital Transformation\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/pt-en\/news\/events\/servicenow-2024\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ServiceNow 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