When the respondents in Poland, Hungary, and the Czech Republic were asked to rate the importance of various testing and QA objectives, the responses, given the highest ratings – significantly higher than for our survey respondents as a whole – were the contribution made to business outcomes (rated highly by 83% of Eastern European respondents), and ensuring end-user satisfaction (80%). Similarly, the most important aspects of IT strategy as a whole included enhancing security (rated as essential by 79% of East European respondents), enhancing the customer experience (77%), and optimizing IT costs (73%). These last two – cost optimization and customer experience – are especially conditioned by the impact of the pandemic on business, and so is the need to achieve a faster time to market (higher than the global average, at 62%).
Download your copy of the Eastern Europe pull out of the World Quality Report 2020-21 to learn more about the QA and Testing trends shaping up in the region.