Service Manager

We are hiring Service Managers!

At Capgemini Portugal, you will work with some of the industries leading experts, with cutting edge technologies, and a supportive community. You’ll be challenged daily and given strong responsibility from day one.

If you have at least 2 years of experience working as a Service Manager, this opportunity is for you!

We are looking for:

  • 2+ years of experience as a Service Manager;
  • Experience in managing corrective/evolutive maintenance services;
  • Experience in SLA management and control (through interaction with the business team);
  • Experience in reporting;
  • Knowledge of ITIL processes (certification is a plus);
  • Experience in implementing customer service improvement processes;
  • Experience in team management;
  • Organized and good at structuring your work;
  • Good level of English (both verbal and written).

What are we offering?

  • The chance to work on interesting challenging projects for national and international clients;
  • The opportunity to work in great, dynamic teams;
  • Health and Life insurance;
  • The possibility of investing on certifications and training;
  • A permanent contract with an attractive compensation package and benefits.

Ref:

121097

Posted on:

March 11, 2022

Experience level:

Mid level

Contract type:

Full-time

Location:

Lisbon