Blogs

Frictionless planning models leverage touchless, continuous, and AI-based processing, making...

A shift to a supply chain planning model that is comprehensive, smart, frictionless, and...

The disruptive power of Quantum technologies will have a beneficial impact in addressing the...

Myths can be inspiring and spark new ideas if they are colorful stories with interesting...

Capgemini has been recognized by Everest Group for its expertise in Intelligent Process...

As the saying goes in the UK, “make hay whilst the sun shines.” And the sun is shining very...

When everything is smart and seamless, procurement ceases to be an operational function, and...

Procurement is becoming an integrated function – fully embedded into business processes –...

Procurement is not merely a fulfillment service, but an important contributor to the...

What questions should the public security domain ask itself in preparing for the quantum...

Risk management is the key to successful partnerships between large corporates and startups,...

Data is like the sun – abundant and unlimited in its potential. This is therefore the perfect...

Becoming a data-driven organization isn’t as much about data or technology as it is about...

The concept of smart cities, once merely individual urban projects applying digital...

The benefits of building a touchless planning environment justify the effort, and businesses...

Touchless planning brings new energy, purpose, and service quality to everything the business...

Implementing data integrity, digitized operations, and concurrent planning establishes the...

The shift from a traditional supply chain to a supply-value network that leverages touchless...

Only 39 percent of organizations surveyed had been able to turn data-powered insights into a...

As this emerging technology reshapes the world, it must represent a range of perspectives and...

The ‘Next Economy’ is going to reflect triple bottom line principles, accounting for...

Capgemini created a systematic approach to help you assess the current state of your API...

Capgemini can support with data curation and management, modelling, internal structures, and...

It was a privilege to attend the Celonis EMS India launch event and feel the energy,...

Divya Turner talks to Sarah-Jayne Martin about how YayPay’s next-generation order-to-cash...

Lee Beardmore talks to Capgemini’s Divya Turner (Global Process Owner, Forecast-to-Cash),...

Deepak Bhootra (GTM Lead, Digital Sales Operations) talks to Innovation Nation about how...

Agile, data-driven digital marketing operations drives enhanced customer experience at scale...

The need for people sustainability emerged from organizations always focusing on the...

The customer is everywhere. As more and more channels to purchase products emerged during the...

Although much has been said about our industry’s contribution to global CO2 emissions,...

Large organizations tend to have a massive carbon footprint, so it’s essential to use...

Digital contact tracing, testing, vaccine rollout and passports, furlough payments, support...

Open data and data sharing are worth considering in the continuous transformation of your...

Joining the ranks of data masters is not easy, and it’s not a straight path. But there are...

In diverse societies, big data can send product development teams in the wrong direction,...

Data-driven digital services are everywhere, from health apps, to razor subscriptions, to...

The growing ability to measure an increasing number of dynamic characteristics within marine...

Amazon, UPS, Airbnb, Netflix. Just some of the brands that raised the bar for customer...

Companies that routinely turn data-driven insights into a sustained competitive advantage...

7 data challenges cloud migration can help solve for the telecommunications industry.

From faster response times with RPA, optimizing pricing and underwriting, and data-error...

One leader. One hour. One circle. One global movement – Capgemini’s new global campaign to...

A great customer experience (CX) adds value to the relationship businesses develop with the...

A unified, comprehensive digital approach to digital customer experience not only provides...

Digitalizing healthcare is driving frictionless patient, member, and customer experience...

Contact center operations need to be scalable and productive, driving personalized digital...

Capgemini is helping our clients achieve and sustain a more meaningful, productive...

Government agencies orchestrate vast amounts of data every day, creating significant...

According to a recent report by Capgemini, 48% of organizations surveyed said they are...

This blog post belongs to the series Future of CRM.

Legacy credit-risk systems are eroding customers’ faith in banks. Here’s how to reverse the...

Connected vehicles are transforming the automotive industry through the use of advanced...

Capgemini’s Digital Global Enterprise Model platform reflects the unique and individual...

By assisting the LoVe team, we are helping to conserve a key part of our global ecosystem –...

Corporate sustainability plays a crucial role in the future of societies, environments, and...

Customer loyalty is undeniably important. Research asserts that customer acquisition can cost...

Massachusetts voters passed an amendment in November to its upcoming 2021 right-to-repair law...

There are three logical stages needed to develop an IT sustainability roadmap – assess...