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Our research found that globally, over two-thirds of fans (69%) feel that the use of emerging...
Capturing, engaging, and retaining audiences is more important than ever for media...
New emergency care standards – an opportunity for digital to support quality improvement.
At the Capgemini Research Institute, we have pulled together a reading list of interesting...
As an architect, you need to think about how to factor things in the digital age, when and...
In a world where what got you here won’t get you there, it’s no longer a question of whether...
New technologies are changing the world we know. To stay competitive in the digital...
Data centers are expected to account for 45% of the entire ICT industry’s carbon footprint in...
By taking stock of how their current processes work, organizations can save time and...
Voice-enabled customer service is the future. It allows greater individual care and...
AIOps (AI-enabled IT operations) offers unprecedented opportunities to get to grips with even...
A new category, “employee experience,” has emerged and is now equally important as customer...
Blockchain technology can help bring about many improvements within the oil and gas industry....
An efficient DevOps operating model should have the same process to build, test, release,...
Here is the third edition of our reading list from the Capgemini Research Institute, for...
Madan Sundararaju explains how collecting as much audience data as possible can help deliver...
ServiceNow platform offers flexibility in functionalities, letting IT users choose how they...
For an organization to realize the benefits of their digital services, suppliers are expected...
Many businesses, especially enterprise-level ones, are still unprepared for a switch to a...
You might be wondering how much carbon an email can possibly cost. Of course, the answer is:...
Making the switch from paper to digital copies of important documents not only cuts down on...
Start your transformation journey today with a series of small steps – each one getting you...
Fixed and inflexible business processes can be replaced by AI-driven systems. But how can...
No IT organization has the staff, skill sets, technical resources, experience, or budget to...