Blogs

Frictionless planning models leverage touchless, continuous, and AI-based processing, making...

A shift to a supply chain planning model that is comprehensive, smart, frictionless, and...

The disruptive power of Quantum technologies will have a beneficial impact in addressing the...

Myths can be inspiring and spark new ideas if they are colorful stories with interesting...

Capgemini has been recognized by Everest Group for its expertise in Intelligent Process...

As the saying goes in the UK, “make hay whilst the sun shines.” And the sun is shining very...

When everything is smart and seamless, procurement ceases to be an operational function, and...

Procurement is becoming an integrated function – fully embedded into business processes –...

Procurement is not merely a fulfillment service, but an important contributor to the...

What questions should the public security domain ask itself in preparing for the quantum...

Risk management is the key to successful partnerships between large corporates and startups,...

Data is like the sun – abundant and unlimited in its potential. This is therefore the perfect...

Becoming a data-driven organization isn’t as much about data or technology as it is about...

The concept of smart cities, once merely individual urban projects applying digital...

The benefits of building a touchless planning environment justify the effort, and businesses...

Touchless planning brings new energy, purpose, and service quality to everything the business...

Implementing data integrity, digitized operations, and concurrent planning establishes the...

The shift from a traditional supply chain to a supply-value network that leverages touchless...

Only 39 percent of organizations surveyed had been able to turn data-powered insights into a...

As this emerging technology reshapes the world, it must represent a range of perspectives and...

The ‘Next Economy’ is going to reflect triple bottom line principles, accounting for...

Capgemini created a systematic approach to help you assess the current state of your API...

Capgemini can support with data curation and management, modelling, internal structures, and...

It was a privilege to attend the Celonis EMS India launch event and feel the energy,...

Divya Turner talks to Sarah-Jayne Martin about how YayPay’s next-generation order-to-cash...

Lee Beardmore talks to Capgemini’s Divya Turner (Global Process Owner, Forecast-to-Cash),...

Deepak Bhootra (GTM Lead, Digital Sales Operations) talks to Innovation Nation about how...

Agile, data-driven digital marketing operations drives enhanced customer experience at scale...

The need for people sustainability emerged from organizations always focusing on the...

The customer is everywhere. As more and more channels to purchase products emerged during the...

Although much has been said about our industry’s contribution to global CO2 emissions,...

Large organizations tend to have a massive carbon footprint, so it’s essential to use...

Digital contact tracing, testing, vaccine rollout and passports, furlough payments, support...

Open data and data sharing are worth considering in the continuous transformation of your...

Joining the ranks of data masters is not easy, and it’s not a straight path. But there are...

In diverse societies, big data can send product development teams in the wrong direction,...

Data-driven digital services are everywhere, from health apps, to razor subscriptions, to...

The growing ability to measure an increasing number of dynamic characteristics within marine...

Amazon, UPS, Airbnb, Netflix. Just some of the brands that raised the bar for customer...

Companies that routinely turn data-driven insights into a sustained competitive advantage...

7 data challenges cloud migration can help solve for the telecommunications industry.

From faster response times with RPA, optimizing pricing and underwriting, and data-error...

One leader. One hour. One circle. One global movement – Capgemini’s new global campaign to...

A great customer experience (CX) adds value to the relationship businesses develop with the...

A unified, comprehensive digital approach to digital customer experience not only provides...

Digitalizing healthcare is driving frictionless patient, member, and customer experience...

Contact center operations need to be scalable and productive, driving personalized digital...

Capgemini is helping our clients achieve and sustain a more meaningful, productive...

Government agencies orchestrate vast amounts of data every day, creating significant...

According to a recent report by Capgemini, 48% of organizations surveyed said they are...

This blog post belongs to the series Future of CRM.

Legacy credit-risk systems are eroding customers’ faith in banks. Here’s how to reverse the...

Connected vehicles are transforming the automotive industry through the use of advanced...

Capgemini’s Digital Global Enterprise Model platform reflects the unique and individual...

By assisting the LoVe team, we are helping to conserve a key part of our global ecosystem –...

Corporate sustainability plays a crucial role in the future of societies, environments, and...

Customer loyalty is undeniably important. Research asserts that customer acquisition can cost...

Massachusetts voters passed an amendment in November to its upcoming 2021 right-to-repair law...

There are three logical stages needed to develop an IT sustainability roadmap – assess...

From quicker time to market for new products to data-driven cross-selling opportunities,...

Connected health is in the midst of a 15 to 18 year maturity transformation journey, and...

Non-financial companies are increasingly entering the market of Open Banking. By this they...

In an increasingly fragmented and polarized world, ethics, transparency, and respect for the...

With the right building blocks and partnerships in place, organizations can create...

A business-process-as-a-service is a tool – a much smarter and more versatile tool than a...

Data ecosystems are emerging across industries, from financial services to automotive to...

What works well is multiple SPAs owned by specific DevOps teams that can decide what happens...

With the advent of deep neural networks (deep learning) and hardware improvements (GPU, TPU,...

Five key challenges to overcome for successful test automation

Implement MLOps to bring all the pieces together and reap larger organization-wide value from...

Integrating quality assurance across your entire application services landscape

How you can make better, more informed business decisions with AI and continuous quality...

Increasing consumer expectations is one of the biggest challenges that utilities are...

Bringing complete quality transparency to product owners and business leaders with...

Data centers are an organization’s second-largest consumer of energy, so they are an...

We’re used to hearing that a car is a smartphone on wheels, and tend to assume the analogy is...

Software and Data Drive Change in the Automotive Industry.

Over the last few years, ESG standards have been influencing corporate decisions and gaining...

Capgemini’s Transformation and Innovation Office leverages the digital twin, to drive...

The improving stage in digital twins creates a virtuous cycle of continuous improvement.

The simulating stage in digital twins represents a risk-free way to assess your options and...

The modeling stage in digital twins helps you define your ideal business processes.

The business mining stage in digital twins enables you to capture the current state of your...

And how you can craft your own secret innovation sauce for your business

Innovation models and fresh recipes that can take your business to the next level

To prepare technologically for Banking 4.X, banks must evolve legacy systems toward core...

Statistics dressed up as AI may provide valuable insights, perception, and correlations, but...

Capgemini’s CARE approach helps you to achieve a world class contact center that delivers a...

Patients and members are looking for a personalized, frictionless, virtual treatment and...

Proud to announce that Capgemini has been named a Leader in Everest Group PEAK Matrix®...

Five key areas of improvement for increased test velocity, better quality outcomes and...

The implementation of a controls’ automation solution can lead to a significant reduction in...

The emergence of hot tech: Gesture control and touchless user interfaces ~ for a low-touch,...

Capgemini’s Answer Generator tool enables human resources to better respond to the needs of...

The road to frictionless finance starts with a fully integrated, AI-enabled O2C solution that...

Onboarding suppliers to digital purchasing and invoice networks alone won’t deliver the...

Capgemini’s AI-enabled order-to-cash solution leverages Boomi’s data orchestration platform...

Ensure your business is secure and quick to respond in the event of a breach.

It’s critical that infrastructure organizations mitigate these risks by placing cybersecurity...

Why does IT let business wait for months to deliver low-hanging fruit process improvements if...

Three in five organizations only participate in low-collaboration data exchanges. But,...

From our AI and the Ethical Conundrum report, we know that 70% of customers expect...

The most critical element for any modern organization that deals with consumers is the...

While no one rule fits all enterprises, there are typical enterprise applications that have...

How organizations can craft a fast, flexible and scalable data transformation program.

Taking your IT Service Management to the next level with human-in-the-loop algorithms,...

Employee experience comprises a series of positive and negative events that generate...

Inventive Insurers focus from the outside in on the customer – their needs, expectations, and...

Connected Employee Experience services bring a new level of choice and flexibility to...

Moving to true multi-Cloud Public cloud can deliver a host of benefits that are otherwise not...

A cloud-native approach is key to achieving innovation, agility, and a competitive edge

Every organization can benefit from partnering with a service provider to accelerate its...

Strengthening the supply chains in preparation for inevitable future uncertainties, requires...

Simplifying digital transformation happens in two key areas. Taking stock of how your current...

The unfolding pandemic is creating a paradigm shift in supply chain strategies in the three...

When implementing AI, you need to walk before you can run. But what does process optimization...

Why a fresh digital delivery framework for seamless and modern digital applications...

How new-age applications can add real business value and competitive advantage across your...

Smart, frictionless analytics gives structure and meaning into data. When data has meaning,...