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To strive for an inclusive and sustainable society, one must first understand exclusion.
With the steep trajectory of new technology becoming available, automation within the four...
The use, storage, and interpretation of customer data from social media channels helps...
Conversational customer experience is the next big battlefield for the hearts and minds of...
With the multiplication of Access Network technologies (xDSL, FTTx, 2G/3G/4G… and 5G), and...
A demand-driven supply chain in consumer products and retail.
Conversational commerce- consumer purchase of products and services via voice assistants such...