Enterprises of all sizes leverage Salesforce to enhance revenues and deliver superior customer experiences. As the Salesforce footprint grows in your enterprise, it becomes important to ensure return on investment is tracked and the platform TCO (total cost of operations) is optimized.
Capgemini helps its clients in managing and mastering their Salesforce platform by using its decades of experience and proven frameworks. Our Salesforce Implementation Health check has helped several clients gain valuable insights and drive improvements. The methodology is based on a holistic assessment along eight key dimensions that we review and benchmark against best practice to deliver recommendations. The assessed dimensions are Usability, User Adoption, Architecture, Data Management Strategy, Security & Compliance, Customization, Governance and Delivery Methodology. Based on identified improvement areas, we help you put our recommendations into action by also delivering “path to green” – which helps your organization plan how to realize the improvements over time.
Are you interested to know more about how you can reduce TCO and increase your value realization on Salesforce? Reach out to our experts or download our Whitepaper below!