{"id":917742,"date":"2026-05-05T09:03:49","date_gmt":"2026-05-05T09:03:49","guid":{"rendered":"https:\/\/www.capgemini.com\/pl-pl\/?post_type=research-and-insight&#038;p=917742"},"modified":"2026-05-18T13:30:12","modified_gmt":"2026-05-18T13:30:12","slug":"beyond-the-bot-what-it-really-takes-to-scale-ai-agents-across-the-enterprise","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/pl-pl\/insights\/biblioteka\/beyond-the-bot-what-it-really-takes-to-scale-ai-agents-across-the-enterprise\/","title":{"rendered":"Wykraczaj\u0105c\u00a0chatbota: Co naprawd\u0119 jest potrzebne, aby skalowa\u0107 agent\u00f3w AI w ca\u0142ej organizacji"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Forrester-Webbanner-2880X1800-15.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Forrester-Webbanner-2880X1800-15.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Forrester-Webbanner-2880X1800-15.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Forrester-Webbanner-2880X1800-15.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Forrester-Webbanner-2880X1800-15.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Forrester-Webbanner-2880X1800-15.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Forrester-Webbanner-2880X1800-15.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Forrester-Webbanner-2880X1800-15.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Forrester-Webbanner-2880X1800-15.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Data and AI<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Wykraczaj\u0105c poza chatbota: Co naprawd\u0119 jest potrzebne, aby skalowa\u0107 agent\u00f3w AI w\u00a0ca\u0142ej organizacji\u00a0<\/h1><\/div><h2 class=\"reasearchInsightTitle\">Przewodnik dla CXO: jak zamkn\u0105\u0107 luk\u0119 mi\u0119dzy pilota\u017cami AI a\u00a0wdro\u017ceniem produkcyjnym\u00a0<\/h2><div class=\"inner-row-insight download-btn\"><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div class=\"col-12 col-md-2\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=1213762\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=1213762\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-wszyscy-tworza-agentow-ai-znacznie-mniej-organizacji-skutecznie-je-skaluje\">Wszyscy tworz\u0105 agent\u00f3w AI. Znacznie mniej organizacji skutecznie je skaluje.\u00a0<\/h2>\n\n\n\n<p>W tym odcinku\u202f<em>Beyond the bot<\/em>, nagranym w\u00a0biurze Capgemini w\u00a0Barcelonie, zag\u0142\u0119biamy si\u0119 w\u00a0r\u00f3\u017cnice mi\u0119dzy obiecuj\u0105cym proof of concept, a\u00a0systemem agentowym gotowym do wdro\u017cenia produkcyjnego \u2013 oraz w\u00a0to, czego naprawd\u0119 potrzeba, aby t\u0119 luk\u0119 zamkn\u0105\u0107.<\/p>\n\n\n\n<p>Do rozmowy do\u0142\u0105czaj\u0105: <strong>Rowan Curran<\/strong>, Principal Analyst w\u00a0Forrester Research specjalizuj\u0105cy si\u0119 w\u00a0zastosowaniach AI i\u00a0data science; <strong>Raul Bartolome<\/strong>, AI Applied to Industry Global Portfolio Lead w\u00a0Capgemini; oraz prowadz\u0105ca <strong>Itziar Goicoechea<\/strong>, Senior Director i\u00a0Agentic AI Offer Lead w\u00a0Capgemini.<br><br>Wsp\u00f3lnie wnosz\u0105 unikalne po\u0142\u0105czenie wiedzy z\u00a0bada\u0144 rynkowych, do\u015bwiadczenia we wdro\u017ceniach u\u00a0klient\u00f3w oraz praktycznego przyw\u00f3dztwa technicznego \u2013 a\u00a0dzi\u0119ki temu maj\u0105 szerok\u0105 perspektyw\u0119 na to, co dzia\u0142a, co powoduje przestoje oraz co organizacje konsekwentnie niedoszacowuj\u0105 przy skalowaniu agent\u00f3w poza etap pilota\u017cu.<\/p>\n\n\n\n<p>Omawiamy m.in.:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dlaczego rozpocz\u0119cie pracy z\u00a0agentami jest \u0142atwe \u2013 ale ich skalowanie ju\u017c nie<\/li>\n\n\n\n<li>Jakie fundamenty danych, infrastruktury i\u00a0\u0142adu organizacyjnego s\u0105 niezb\u0119dne jeszcze przed stworzeniem pierwszego agenta\u00a0<\/li>\n\n\n\n<li>Jak podchodzi\u0107 do to\u017csamo\u015bci agent\u00f3w, bezpiecze\u0144stwa i\u00a0dynamicznych polityk dost\u0119pu\u00a0<\/li>\n\n\n\n<li>Dlaczego ewaluacja i\u00a0testowanie to najbardziej niedoinwestowany obszar w\u00a0ca\u0142ej bran\u017cy\u00a0<\/li>\n\n\n\n<li>Przyk\u0142ady zastosowa\u0144 zyskuj\u0105cych na znaczeniu: analiza dokument\u00f3w, przetwarzanie faktur, automatyzacja wsparcia IT, wst\u0119pna ocena zdolno\u015bci kredytowej, analiza ryzyka<\/li>\n\n\n\n<li>Rola cz\u0142owieka w\u00a0procesie (human-in-the-loop) \u2013 kiedy pozwoli\u0107 agentom dzia\u0142a\u0107 autonomicznie, a\u00a0kiedy kontrola cz\u0142owieka jest niezb\u0119dna<\/li>\n<\/ul>\n\n\n\n<p>Je\u015bli Twoja organizacja zadaje sobie pytanie \u201ejak przej\u015b\u0107 od pilota\u017cu do skalowania?\u201d \u2013 ta rozmowa jest dla Ciebie.\u00a0<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para-video section section--info-2cols section--insights section-video \"><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><h3 class=\"Video-title\" data-maxlength=\"34\">Beyond the bot<\/h3><div class=\"video-info\"><p data-maxlength=\"68\">Skalowanie agent\u00f3w AI w\u00a0ca\u0142ej organizacji<\/p><\/div><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><div class=\"video-wrapper\"><iframe title=\"video-section\" src=\"https:\/\/www.youtube.com\/embed\/q8srpomxzDE?rel=0&amp;modestbranding=1&amp;playsinline=1&amp;enablejsapi=1\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen loading=\"lazy\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe><\/div><\/div><\/div><div class=\"col-md-1\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>A CXO guide to closing the gap between AI pilots and production.<\/p>\n","protected":false},"author":440,"featured_media":917743,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":0,"primary_term":"Data and AI","featured_focal_points":""},"tags":[],"research-and-insight-type":[532],"theme":[74],"brand":[],"service":[],"industry":[],"partners":[],"content-group":[],"class_list":["post-917742","research-and-insight","type-research-and-insight","status-publish","has-post-thumbnail","hentry","research-and-insight-type-podcast","theme-data-and-ai"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - 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