Future of Technology

Seize the possibilities of emerging technology.

Business breakthroughs result increasingly from inspired applications of technology to unmet needs. New technologies – from AI to robotics – are rapidly maturing. How can businesses adopt and exploit them at pace?

The businesses that evolve and compete most successfully are those that have undertaken a radical transformation of the IT function to become truly agile and proactive. Their agility extends beyond IT capabilities to encompass the entire enterprise. The cloud-enabled services and platforms they develop are flexible, massively scalable, and highly secure.

Technology’s role is to enable, deliver and scale what’s next for the business.

With our specialized Future of Technology practice, we help businesses capture the possibilities of emerging technology through specific solutions tailored for every type of business and sector.

 

Increasing sales with AI technology

  • 3 in 4 organizations implementing AI increase sales of new products and services by more than 10% and 78% increase operational efficiency by more than 10%

Enhancing customer service with AI

  • 75% of organizations using AI enhance customer satisfaction by more than 10% and generate new insights and better analysis

The customer impact, security measures

  • The share of satisfied customers improves by 2.5x if consumers know their primary retailer had implemented the cybersecurity and data privacy capabilities we studied

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