Capgemini Field Service Lightning Accelerator

Check out our latest joint webinar with Salesforce, hosted by Industry Week, on January 16th , Case Study: How Aggreko Took Field Service to the Next Level

For further details please get in touch with William Donlan.

Addresses Common Concerns through Field Service Optimization in the Cloud

Costly and labor intensive service delivery with inefficient first time repair rates
Pressures to reduce service costs while improving quality
Time consuming billing and invoicing processes extend billing cycles

Extends Service Cloud and Salesforce Field Service Lightning with native, end-to-end, robust, field service operations capabilities
Scales to addresses client needs from route optimization and RMA’s to complex, onsite, multi-location, corrective repair requirements
Expands functionality for labor/parts debrief, timesheets, preventative maintenance and contracts
Eliminates time, investment and integration of deploying separate field service solution
Integration expertise to critical CRM, purchasing, invoicing and inventory management functions

Salesforce partner since 2007 with 2000+ certifications.
Leading Systems Integrator on the Salesforce Partner Value Index with a score of 9.7 out of 10
Knowledge and expertise to identify and solve functional service process gaps to improve customer satisfaction
Exclusive co-development partner with Salesforce for field service operations
Specialized client experience in field service projects across many industries that require complex, corrective repair services
Broad industry expertise to serve automotive/durable manufacturing, health care, life science, energy/utilities, consumer product and distribution industries

For more information contact Bill Donlan.

Capgemini’s Field Service Lightning Accelerator extends Salesforce to provide robust...