Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- Good Analytical and Troubleshooting skills
- Good Knowledge in PPM and Hands on experience in PPM module
- Should be able to provide solution in PPM related Incident quickly
- Good Knowledge and hands on in HR Service Delivery Module
- Good Run support experience
- Good ServiceNow ITSM Knowledge
What duties will help you grow?
- Managing ACLs, client and server scripts, business rules
- Handling of Incident and Standard service requests related to ServiceNow Platform & custom Application built on the platform
- Support and troubleshooting for core SNOW applications & configuration
- ServiceNow common capabilities (Virtual Agent, Reporting & Performance Analytic, Mobile Apps etc.)
- Vendor Risk management, HR Service Delivery, Workplace Delivery (Facility) & SNOW custom application support
What have we prepared for you?
Space where you can develop yourself:
- Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
- You will have a possibility to join various technical communities.
- Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.
Our legendary atmosphere:
- We don’t have a rigid dress code, but what we do have are awesome communities (e.g OUTfront, Women@Capgemini, Foreigners Community) and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!
A lot of benefits:
- Private medical care which can be extended by a package of dental services purchased on preferential terms.
- Private life insurance which can be extended by oncology package purchased on preferential terms.
- Referral bonuses for recommending your friends to Capgemini.
- Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
Who are we?
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is Data Services – part of business unit called Cloud Infrastructure Services.
Do you want to get to know us better? Watch a video: https://www.youtube.com/watch?v=L49dIpnS3lE
Do you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).