OTC Team Leader with French

Recruitment process for this position and onboarding trainings are conducted online.
About us

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.


Who are we looking for?

Before you start our induction training we will check if you have:
• Min. 2-3 years of supervisory experience (experience in BOP or SSC will be an asset)
• Fluent English skills are essential
• Fluent French skills are essential
• Strong people management skills
• Demonstrate proficiency in the domain of OTC and thorough understanding of financial accounting and reporting
• High level customer service skills
• Excellent problem-solving skills and cooperation attitude
• Strong analytical skills
• Strong interpersonal and communication skills with ability to build relationship across various stakeholders
• Being business focused and understand key business processes within an organization


What will you do?

• Leading a functional work team within OTC focused on the complete, accurate, and timely completion of accounting transactions
• Supervise the team to deliver high quality, professional and proactive day to day service to our Client with agreed SLA's
• Manage day to day team’s issues, flag and mitigate them and manage escalations
• Daily contact with various stakeholders
• Working closely with the client and maintaining good working relationship
• Setting clear goals and expectations
• Day to day process and staff management, staff development
• Ensuring delivery of training in the area of expertise and proper execution of hand-over procedure within the team
• Effectively and promptly identifying and resolving problems
• Setting right priorities regarding multiple work and demands
• Reviewing and assessing team members’ performance


Who will you be working with?

Team building activities and great atmosphere: we take lunch together and celebrate birthday, wedding and other important occasion; once a quarter we go to restaurant.  Fabulous work environment: our space is full of colorful posters, toys and fairy tales characters. Gifts from Client: we get some movie gadgets and cinema tickets.


What we offer?


  • Working with great people and in legendary atmosphere
  • No formal dress code
  • Annual family picnics
  • Unforgettable integrational events
  • Employee volunteering opportunities and interesting CSR projects
  • We value and respect diversity in terms of gender, nationality, roles, age, interests
  • Internal celebration initiatives: Children’s Day, St. Nicholas Day and many more
  • Supporting employees’ hobbies: Business Run, e-sport games, basketball, volleyball



  • Development in expert or leader competencies
  • Broad training offer with possible co-funding
  • Access to MIT Sloan Management Review Polska knowledge base
  • Introduction plan for new employees and Buddy Initiative
  • A wide range of instructor-led and e-learning trainings
  • Co-financing for post-graduate studies and courses
  • Many companies under one roof / internal headhunters
  • Internal development events: conferences, meetings, communities
  • Education First platform for learning English online



  • Contract of employment for an indefinite period
  • Bonuses, including those for new employees recommendation
  • Additional life insurance
  • Access to MyAudiobooks – Entertainment and personal growth in audio version
  • Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
  • Disability inclusion, assistive technologies, reasonable accommodations
  • Stay Well helpline to support the emotional and mental aspects of well-being
  • Private medical care for you and your family
  • Bicycle parking and carpooling options
  • Free coffee, water, milk and wide range of teas
  • Anti-smog plants in offices
  • Car leasing






Poziom doświadczenia:


Typ zatrudnienia:

Stałe zatrudnienie, pełny etat



Business units:

Business Services


Finance & Accounting