Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- very good verbal and written French language;
- presenting La Niaque! attitude;
- ability to work under pressure to meet tight deadlines;
- good command of MS Office suite;
- good management and communication skills,
- basic ITIL knowledge and Incident Management process knowledge.
It's not essential, but we appreciate if you also have:
- ITIL certification
What duties will help you grow?
- Managing and follow-up of incidents according to agreed service levels;
- opening and coordination of MIRTs in order to accelerate the resolution process for incidents presenting the risk of breaching agreed time targets;
- opening and coordination of MIRTs for Major Incidents as well as coordinating actions and their resolution process;
- providing support to technical managers.
What have we prepared for you?
Space where you can develop yourself:
- Development programs, external courses & conferences, co-funding for certificates, NEXT platform with free access to TED talks, Coursera materials, articles and virtual trainings: MS Azure, AWS, Google Cloud or ServiceNow.
- You will have possibility to join various technical communities.
- Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.
Our legendary atmosphere:
- We don't have s rigid dress code, but what we do have are awesome communities and world – changing initiatives. There's always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!
A lot of benefits:
- Well-being package (private medical care, additional life insurance & StayWell helpline).
- Referral bonuses for recommending your friends to Capgemini.
- Inspiro Audiobooks & MyBenefit access.
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
Who are we?
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is Data Services – part of business unit called Cloud Infrastructure Services.
Do you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.