Global CIS Solutioning Team Bid Manager

Recruitment process for this position and onboarding trainings are conducted online.

What do you need to start?

  • An experienced Service Integration SME/Architect/Solutions architect/Consultant with proven thought leadership in technical and process implementations
  • Excellent at communicating solutions to both technical and non-technical audiences
  • Analytical mind with evaluative and problem-solving abilities, able to define technical solutions aligned with client’s business problems at an architectural and design level of detail
  • 1+ years of hands on experience in IT Service Integration design, transition or operations processes
  • 1+ years of hands on experience in business analysis and configuration or administration of ITSM modules of ServiceNow Platform
  • Familiarity of other Service Management Tools (such as BMC Remedy, Kinetic Data).
  • French - communicative in speech and writing - must have. 

    It's not essential, but we appreciate if you also have: 

    • Experience in Service Request Management and Fulfillment, Service Catalogue is a plus
    • Experience in implementation of non-core ServiceNow modules (i.e. Service Portfolio, Service Offerings, etc.) is a plus
    • Experience in implementation of non-ITSM ServiceNow modules (i.e. HR, Shared Services, Security, etc.) is a plus
    • Experience in Service Asset Configuration Management is a plus
    • Experience in Organizational Change Management is a plus
    • Technical/Portfolio: 
      • Strong technical depth in an ESM domain
      • Background from either run or transformation within ESM Domain
      • Strong connection to portfolio team for their tower
      • Good understanding of vendor and partner landscape for their domain / tower, including Capgemini preferred partners and products
      • Certifications and demonstrable / proven experience in their specialist area(s)
      • Ability to perform an architect level consulting and due diligence type work for complex deals to ensure smooth transition to actual delivery teams
    • Commercial: 
      • ability to understand and identify non-standard requirements and/or draft Statements of Work / Service Level Agreements
    • Financial:  
      • Costing skills and understanding of competitive benchmarks / metrics for Cloud Domain
    • Customer engagement
      • Developing client facing skills

    What duties will help you grow?

    • Focuses on a particular technical discipline within a tower / ESM area 
    • Typically, either responsible for transition/run or transformation /implementation within area of expertise
    • Responsible for development of the specific solution within their domain in support the Portfolio Tower lead/Solution Lead 
    • Solutions against client requirements within their scope as instructed Portfolio Tower lead/Solution Lead
    • Aligns the solution to the solution strategy and scope boundary defined by Portfolio Tower lead/Solution Lead
    • Provides detailed cost input for their area following the Cost to Win set by Portfolio Tower lead/Solution Lead
    • Works with other members of the bid solution team to align on common assumptions and to avoid gaps and overlaps
    • Clearly articulates the basis of any subcontractor/supplier quotes, including assumptions and exclusions and the validity period of pricing – works directly with subcontractor 
    • Solutions to the client SLA’s, and documents/agrees any exceptions from the standards
    • Input to Solution Artefacts (COST files, RAIDE, Solution Approval pack etc)
    • Reviews and inputs to the contract schedules, SoW, SLA etc – where specifically directed by tower lead / solution lead
    • Contributes to proposal writing - aligned to sales strategy, themes, scoring mechanism
    • Supports Portfolio Tower lead/Solution Lead in the Sales to Delivery Handover (StDH) where needed
    • Good technical knowledge on similar portfolios available in the market with the ability to analyse, stich and customize some of the core portfolio services & solutions, as per specific client needs (not falling under the standard portfolio services & offers)

    What your development path can look like?

    Solution Specialist, Portfolio Tower Lead, Portfolio Architect, Solution Lead

    What have we prepared for you?

    Space where you can develop yourself: 
    •    Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. MS Azure, AWS, Google or ServiceNow. 
     
    Our legendary atmosphere: 
    •    We don't have a rigid dress code, but what we do have are awesome communities (e. g OUTfront, Women@Capgemini, Foreigners Community) and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!
     
    A lot of benefits:
    •    Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more. 
    •    Private medical care which can be extended by a package of dental services purchased on preferential terms. 
    •    Private life insurance which can be extended by oncology package purchased on preferential terms.
    •    Referral bonuses for recommending your friends to Capgemini.
    •    Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more). 
    •    Offices in great locations, car leasing program, carpooling options and bicycle parking. 

    Who are we?

    Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is Projects & Consulting - part of a business unit called Cloud Infrastructure Services. 
     
    Our employees say that in P&C team they are surrounded by awesome teammates who are ready to help professionally or just to drink a coffee with – no matter if it’s in person or virtually. You can count on your managers, willing to advise you, support you and give you a constructive feedback. There is a plenty of space to develop yourself, gain knowledge and exchange it for yours in a term of mutual partnership. 
     
    Do you want to get to know us better? Watch a video: https://www.youtube.com/watch?v=B9jDjEY9Nxo
     
    Do you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).

    Ref:

    1584599

    Opublikowane:

    2022-11-14

    Poziom doświadczenia:

    Experienced Professional

    Typ zatrudnienia:

    Permanent Full Time

    Lokalizacja:

    Kraków

    Business units:

    Cloud Infrastructure Services

    Department:

    Business Development