What does the tools consultant do?
I am working as a tools consultant in the Business Intelligence team, where we help our customers to identify, visualize and understand the information that is hidden in tones of business data they are operating with. We prepare automated reporting solutions using tools available on the market. Depending on the project, the job can include various tasks: starting from some business analysis, gathering reporting requirements, development of reports, testing, communication with client, training, governance, support. As the consultants, we use our experience and knowledge to advise the customer what solution will fit them the best and then to implement it.
What is the most challenging at your job?
I think it depends on a person and what topics he or she feels comfortable with, but in general I can say that my work environment is really dynamic, you need to be elastic and able to learn new things quickly, as well as seek for a big picture rather than focus on the single tasks you are currently working on. This can be challenging sometimes.
What is your biggest achievement?
In both, personal and professional life, I think that my biggest achievement so far is being able to speak in front of the public and share my thoughts, ideas, knowledge with different audiences. I used to be rather shy in my childhood, but during my school, studies and professional career I tried to get out of my comfort zone when it comes to public performances and eventually started to like this. Now I have experience with giving mathematical talks at student conferences, inspiring groups of children, providing a training session to the client as a part of my job or sharing more personal experiences in front of > 100 people.
What kind of competencies a tools consultant should have in your team?
This job requires different kinds of competencies, both technical and soft skills. On the one hand, we need to be able to implement the analytical solution using different tools and technologies, as the world of data analysis is really speeding up and there are more and more possibilities in this area. Of course, we need to be the analytical thinkers and have a good sense of logic to perform successfully. But these kinds of competencies may not be sufficient when it comes to communication with a client and understanding their needs. One taking the job as the tools consultant needs to be also a good communicator and interpreter and be able to act independently.
How long usually lasts one project?
This is something that really shouldn’t be averaged. We have some really small assignments that take the only a couple of days, as well as the long-lasting projects, where someone is engaged for more than a year. It really depends on the project scope and the technologies used.
What do you like best at your job?
I like the possibility to learn new things and to bring my own ideas, solutions, improvements. The consultant’s job is not like repeating the same tasks all the time, but it gives a space for creativity also and using the experience you have gained so far. If I propose something that results as an added value to the client or team, I am more than happy!