{"id":849229,"date":"2023-12-07T13:48:21","date_gmt":"2023-12-07T13:48:21","guid":{"rendered":"https:\/\/www.capgemini.com\/no-no\/?post_type=client-story&#038;p=849229"},"modified":"2025-12-18T18:25:29","modified_gmt":"2025-12-18T18:25:29","slug":"cona-services-transforms-bottler-hr-systems","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/cona-services-transforms-bottler-hr-systems\/","title":{"rendered":"CONA services transforms Bottler HR systems"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/12\/6029-CONA-SAP-SF-Nov-webbanner2.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/12\/6029-CONA-SAP-SF-Nov-webbanner2.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/12\/6029-CONA-SAP-SF-Nov-webbanner2.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/12\/6029-CONA-SAP-SF-Nov-webbanner2.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/12\/6029-CONA-SAP-SF-Nov-webbanner2.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/12\/6029-CONA-SAP-SF-Nov-webbanner2.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/12\/6029-CONA-SAP-SF-Nov-webbanner2.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/12\/6029-CONA-SAP-SF-Nov-webbanner2.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/12\/6029-CONA-SAP-SF-Nov-webbanner2.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">CONA services transforms Bottler HR systems<\/h1><\/div><div class=\"inner-row-insight download-btn\"><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client: CONA Services<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: North America<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industry: Consumer products<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/cona-services-transforms-bottler-hr-systems\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/cona-services-transforms-bottler-hr-systems\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Recruiting and onboarding innovation enhances SAP SuccessFactors consolidation<\/h2><p class=\"intro-para-content\"><strong>Client Challenge:<\/strong> CONA Services needed to align business processes, add automations, and consolidate HR platform instances across eight Bottlers.<br>\u00a0<br><strong>Solution:<\/strong> The company worked with Capgemini to implement CONA HR 2.0, a single instance of SAP SuccessFactors hosted in the cloud.<br>\u00a0<br><strong>Benefits:<\/strong><\/p><ul class=\"box-list\"><li>Streamlined processes and modules resulted in cost reductions and fewer system errors<\/li><li>A better recruiting experience and improved onboarding for new talent<\/li><li>A scalable solution that could meet future demands<\/li><\/ul><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para-video section section--info-2cols section--insights section-video \"><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><h3 class=\"Video-title\" data-maxlength=\"34\"><\/h3><div class=\"video-info\"><p data-maxlength=\"68\"><\/p><\/div><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><div class=\"video-wrapper\"><iframe title=\"video-section\" src=\"https:\/\/www.youtube.com\/embed\/RCBO79iv0qw?rel=0&amp;modestbranding=1&amp;playsinline=1&amp;enablejsapi=1\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen loading=\"lazy\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe><\/div><\/div><\/div><div class=\"col-md-1\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>CONA Services was established by Coca-Cola Bottlers, for Coca-Cola Bottlers. The company objective is to support the North American Bottlers in what they do best \u2013 producing and selling Coca-Cola products and delivering happiness to their customers.<\/p>\n\n\n\n<p>The team provides a common set of data, processes, and solutions, and eight Bottlers asked CONA to also support their HR platform solution. They wanted to align business processes, have the ability to lift and shift customizations from their legacy platform, add automations, and consolidate instances across all participating Bottlers. This was an opportunity for system alignment to reduce complexity, save money, and improve user adoption.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-driving-transformation\">Driving transformation<\/h2>\n\n\n\n<p>Each Bottler had its own instance of SAP SuccessFactors with different processes and modules. Several Bottlers were experiencing payroll issues and there was not enough time to provide sufficient support for recruiting and onboarding challenges. An HR Steering Committee was formed and governing principles were established as they began to identify necessary functionality to deliver an improved user experience.<\/p>\n\n\n\n<p>CONA also wanted to reduce costs and system errors and implement repeatable practices, all within a platform that could scale for future demands.<\/p>\n\n\n\n<p>Named CONA HR 2.0, the modernized HR platform moved the eight Bottlers onto a single instance of SAP SuccessFactors hosted in the cloud. This positioned the Bottlers to automatically take advantage of future SAP HR innovations. CONA chose long-time partner Capgemini for the implementation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-one-team-approach\">A one-team approach<\/h2>\n\n\n\n<p>\u201cFrom the beginning of the initiative, we had a one-team approach,\u201d says Petra Romano, Chief Product Officer Enabling Functions, CONA Services. \u201cThat means we collaborated as Bottlers, including their shared business services organization, SAP, Capgemini, and CONA as one team, all here to support one common goal.\u201d<\/p>\n\n\n\n<p>The project plan strategically balanced the Bottler implementations into waves. Development was accelerated in each wave based on previous evidence and learnings. Romano says a significant differentiator for the success of CONA 2.0 was engaging business executives from the beginning.<\/p>\n\n\n\n<p>CONA HR 2.0 was planned for an 18-month timeline, from requirements gathering to the first Bottlers going live. Even when the pandemic restrictions moved everyone to remote work in the middle of the build, it was still delivered on time and on budget. Now CONA HR 2.0 supports more than 53,000 employees across eight Bottlers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-recruiting-innovation\">Recruiting innovation<\/h2>\n\n\n\n<p>\u201cWhat drives the need of our continued transformation is the great need to swiftly onboard new talent into the Bottling organizations,\u201d says Romano. \u201cWe are doing this in two ways. We just recently implemented a new technology called Paradox, an SAP partner. It is an AI solution, a digital assistant for recruiting. In addition, we are also working on a custom onboarding app for improving the candidate experience, using as a backbone SuccessFactors\u2019 ONB 2.0.\u201d<\/p>\n\n\n\n<p>This will make it easier for candidates to connect with Bottlers on opportunities. Job seekers can now send a text to apply, for example, and an automatic AI-driven response will handle simple tasks such as scheduling interviews, thereby reducing manual labor. The expectation for the custom onboarding application is not only improved candidate experience but also reduced drop out quotes, as well as reduced follow up efforts from the Bottler teams to get the onboarding tasks completed. It is key that onboarding processes be simple and easy for candidates, since the largest population of Bottler employees are frontline or deskless workers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-scaling-for-growth\">Scaling for growth<\/h2>\n\n\n\n<p>The HR Steering Committee continues to be active and to make decisions on the roadmap going forward. Ultimately, the solution was designed to build upon itself, and deliver value and stability to the business while minimizing manual work and unnecessary costs. \u201cNow that we have the basics right, we can truly focus on supporting the Bottlers with business growth, getting talent in the door, and having employees stay,\u201d says Romano.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cCapgemini has a great pool of experienced resources. We have an excellent program manager who not only supported the 18-month project but continues to work with us to help maximize the benefits of the existing platform and explore and implement new technologies to drive additional business value.\u201d<\/p>\n<cite>Petra Romano<br>Chief Product Officer, Enabling Technologies<br>CONA Services<\/cite><\/blockquote>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Recruiting and onboarding innovation enhances SAP SuccessFactors consolidation<\/p>\n","protected":false},"author":211,"featured_media":849230,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"36aa9cf1-d88e-4132-aef3-c49c86d6224e\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"footnotes":"","client_logo_id":0,"client_logo_url":"","primary_term":"","featured_focal_points":""},"tags":[352],"brand":[597],"service":[108],"industry":[64],"partners":[148],"country":[191],"content-group":[],"class_list":["post-849229","client-story","type-client-story","status-publish","has-post-thumbnail","hentry","tag-client-story","brand-capgemini","service-enterprise-management","industry-consumer-products","partners-sap","country-usa"],"yoast_head":"<!-- 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