Skip to Content

Sustainable IT leads to significant benefits but is currently still not a focus for most organisations

25 May 2021

“Organisations must have the diagnostic tools, strategies, and a roadmap in place to accelerate their journey towards decarbonisation. Endorsement from all stakeholders in the organisation will be critical for success along with sustainable software architecture and change in employee behavior. Beyond the environmental imperative, the business benefits are compelling in terms of bottom line, social status and customer satisfaction.”

The report concludes with a three-stage roadmap to accelerating sustainable IT, which includes:

  • Setting the foundations with a sustainable IT strategy that aligns with the organisational sustainability strategy
  • Creating a governance process with a dedicated sustainable IT team and support from leadership
  • Operationalising sustainable IT initiatives with sustainability a key pillar of software architecture

A copy of the report can be downloaded here.

Report methodology

The Capgemini Research Institute surveyed 1,000 organisations with annual revenues of $1 billion+ to understand their sustainable IT outlook. This included organisations in insurance, retail, consumer products, banking, energy and utilities, life sciences and healthcare, automotive, telecoms, industrial manufacturing, technology services and the public sector. The Capgemini Research Institute interviewed senior IT executives, sustainability professionals, as well as senior executives from core functions such as human resources, finance, and marketing.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organisation of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Get The Future You Want |

About the Capgemini Research Institute

The Capgemini Research Institute is Capgemini’s in-house think-tank on all things digital. The Institute publishes research on the impact of digital technologies on large traditional businesses. The team draws on the worldwide network of Capgemini experts and works closely with academic and technology partners. The Institute has dedicated research centers in India, Singapore, the United Kingdom and the United States. It was recently ranked #1 in the world for the quality of its research by independent analysts.

Visit us at

[1] Sustainable IT is an umbrella term that describes an environment-focused approach to the design, usage and disposal of computer hardware and software applications, and the design of accompanying business processes. The term also extends to activities such as responsible mining of rare metals used to develop IT hardware, water conservation, and the application of circular economy principles across the technology lifecycle. Capgemini’s research spans four key areas of enterprise IT including user hardware and devices, networks and communication systems, applications and data, and cloud computing.