{"id":684613,"date":"2021-04-23T12:01:25","date_gmt":"2021-04-23T12:01:25","guid":{"rendered":"https:\/\/www.capgemini.com\/?page_id=523118"},"modified":"2025-12-05T00:10:56","modified_gmt":"2025-12-05T00:10:56","slug":"digital-insurance-operations","status":"publish","type":"page","link":"https:\/\/www.capgemini.com\/nl-nl\/digital-insurance-operations\/","title":{"rendered":"Digital Insurance Operations"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable is-style-blue-line header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Business-Services_Digital-Insurance-Operations-e1642433847726.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Business-Services_Digital-Insurance-Operations-e1642433847726.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Business-Services_Digital-Insurance-Operations-e1642433847726.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Business-Services_Digital-Insurance-Operations-e1642433847726.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Business-Services_Digital-Insurance-Operations-e1642433847726.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Business-Services_Digital-Insurance-Operations-e1642433847726.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Business-Services_Digital-Insurance-Operations-e1642433847726.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Business-Services_Digital-Insurance-Operations-e1642433847726.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Business-Services_Digital-Insurance-Operations-e1642433847726.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Solution<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Digital Insurance Operations<\/h1><\/div><div class=\"inner-row-insight download-btn\"><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/nl-nl\/digital-insurance-operations\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/nl-nl\/digital-insurance-operations\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Transformeer verzekeringsprocessen voor eigendoms- en ongevallenverzekeringen (P&amp;C) en levens- en zorgverzekeringen (L&amp;H) door een portfolio van platformgebaseerde, klantgerichte aanbiedingen te implementeren die de kosten verlagen en de effici\u00ebntie en de klanttevredenheid verhogen.<\/h2><p class=\"intro-para-content\"><br>Ons Digital Insurance Operations-portfolio biedt frictieloze, end-to-end, klantgerichte verzekeringsdiensten die uw kernprocessen en ondersteunende functies transformeren.<br><br>Om dit te bereiken, maken we gebruik van intelligent automation, cognitieve documentverwerking en smart analytics om touchless endorsement, submission en claimoplossingen te leveren, evenals TPA-services (Third Party Administration).<br><br>Mogelijke voordelen zijn: 98% automatische beoordelingspercentages bij het verwerken van claims; volledig geautomatiseerde processen voor het ophalen van documenten, een verbetering van 30% in de turnaround time voor diensten van verzekeringnemers en een toename van 50% in de tevredenheid van de provider.<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n\t\t<section\n\t\t\tclass=\"section section--lifeatcap-learning section--event-slider-careerInvent \">\n\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class='career-invent-header'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"slider slider-fader a370e92b-5634-436e-96d7-49441029ae85\">\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"slider-list \">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"slide active \">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"slide-bg-wrapper wp-block-cg-blocks-career-invent is-style-sapphire2\">\n\t\t\t\t\t\t\t\t<div class=\"bgImagesection\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"col-md-6 col-sm-12 box-inner \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"explore-header\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-maxlength=\"68\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Inventieve verzekeraar\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tInventieve verzekeraar\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"box-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 data-maxlength=\"144\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Wij geloven dat ondernemingen de mogelijkheden van de Inventive Insurer moeten omarmen en overnemen om succesvol te zijn in een dynamische omgeving\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"white-space: pre-wrap;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tWij geloven dat ondernemingen de mogelijkheden van de Inventive Insurer moeten omarmen en overnemen om succesvol te zijn in een dynamische omgeving\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\"> <a class=\"more2\" data-maxlength=\"24\" aria-label=\"Meer informatie info Inventieve verzekeraar\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t tabindex=\"0\" href=\"\/nl-nl\/oplossingen\/inventive-insurer\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tMeer informatie\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 col-sm-12 text-right box-img-wrapper escaper escaper-right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Inventive_Insurer_cover.jpg?w=1200&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Inventive_Insurer_cover.jpg?w=1200&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Inventive_Insurer_cover.jpg?w=600&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Inventive_Insurer_cover.jpg?w=1200&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Inventive_Insurer_cover.jpg?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Inventive_Insurer_cover.jpg?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Inventive_Insurer_cover.jpg?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Inventive_Insurer_cover.jpg?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\" \/>\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" class=\"box-img\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Inventive_Insurer_cover.jpg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tobject-position: 50% 50%; object-fit: cover;\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<!-- <img decoding=\"async\" class=\"box-img\" src=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\" alt=\"\"\n\t\t\t\t\t\t\t\t\t\t\/> -->\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/section>\n\n\t\t\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<section class=\"wp-block-cg-blocks-how-we-do-it section section--howwedoit block-howwedoit\"><div class=\"container\"><div><div class=\"content-title\"><h3 data-maxlength=\"72\">Wat we doen<\/h3><\/div><p><\/p><\/div><div class=\"section-content\">\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h4>Touchless Claims for P&amp;C Insurance<\/h4><\/div><div class=\"expander-subtitle\"><h5>Seamless, digital convenience across the entire P&amp;C claims value chain.<\/h5><\/div><div class=\"expander-content\"><p>Onze Touchless Claims for P&amp;C Insurance-oplossing is een flexibele, data-driven, klantgerichte functie die een verbeterde customer experience, operationele effici\u00ebntie en nauwkeurigheid biedt.<br><br>Met behulp van intelligent automation, AI en een rijk ecosysteem van partners, ondersteund door gegevensinzichten, cre\u00ebert het een gepersonaliseerde, intu\u00eftieve en contactloze digitale ervaring; het stelt u in staat om samen te werken met uw ecosysteempartners om innovatieve oplossingen te co-cre\u00ebren die flexibiliteit en effici\u00ebntie toevoegen; en het verbetert de cyclustijden in de gehele P&amp;C-verzekeringswaardeketen.<br><br>Mogelijke voordelen zijn: tot 4% verbeteringen in verliesratio&#8217;s; een daling van 30-40% van de kosten voor schadebehandeling; en een vermindering van 10% van de kosten voor inname van schadeclaims.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><a class=\"more2\" aria-label=\"Download our factsheet link\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Touchless-Claims-for-Property-and-Casulty-Insurance.pdf\" target=\"_blank\" title=\"Wordt in een nieuw venster geopend\" rel=\"noopener noreferrer\">Download our factsheet<\/a><\/div><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h4>Touchless Endorsements for P&amp;C insurance<\/h4><\/div><div class=\"expander-subtitle\"><h5>Implement a smart, frictionless experience across your entire P&amp;C endorsements value chain.<\/h5><\/div><div class=\"expander-content\"><p>De Touchless Endorsements for P&amp;C Insurance-oplossing van Capgemini biedt een verbeterde customer experience, operationele effici\u00ebntie en speed-to-market in uw gehele endorsements value chain.<br><br>Ons aanbod maakt gebruik van intelligent automation en AI &#8211; waaronder Endorsement GenieTM, een op AI gebaseerde cognitieve verwerkingstool &#8211; om een gepersonaliseerde, intu\u00eftieve en touchless digitale ervaring te cre\u00ebren rond uw polisaanspraken. Het verbetert de nauwkeurigheid en verkort de doorlooptijd in uw gehele waardeketen voor schade en ongevallen. En het voegt flexibiliteit en effici\u00ebntie toe aan uw goedkeuringsbeheer, met human-in-the-loop bots.<br><br>Voordelen zijn onder meer 50-60% verhoging van de verwerkingseffici\u00ebntie; een verbeterde customer experience; en verhoogde nauwkeurigheid, verkorte doorlooptijd en schaalbaarheid.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><a class=\"more2\" aria-label=\"Download our factsheet link\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Touchless-Endorsements-for-Property-Casualty-Insurance.pdf\" target=\"_blank\" title=\"Wordt in een nieuw venster geopend\" rel=\"noopener noreferrer\">Download our factsheet<\/a><\/div><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h4>AI voor verzekeringen<\/h4><\/div><div class=\"expander-subtitle\"><h5>Drive frictionless, AI-augmented insurance automation.<\/h5><\/div><div class=\"expander-content\"><p>Capgemini&#8217;s portfolio van AI-enabled, data-driven assets en accelerators kan u helpen bij het transformeren van uw kernverzekeringsactiviteiten, evenals ondersteunende functies zoals financi\u00ebn, HR en inkoop, terwijl de klanttevredenheid wordt verbeterd, de operationele effici\u00ebntie toeneemt en de kosten worden verlaagd.<br>\u00a0<br>Onze platformgebaseerde oplossingen bieden end-to-end, klantgerichte activiteiten die zijn afgestemd op de specifieke vereisten van uw verzekeringsmaatschappij, en leveren frictieloze claims, goedkeuringen en verwerking van aanvragen..<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><a class=\"more2\" aria-label=\"Download our factsheet link\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/Insurance-AI-artificial-intelligence-Factsheet.pdf\" target=\"_blank\" title=\"Wordt in een nieuw venster geopend\" rel=\"noopener noreferrer\">Download our factsheet<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<section class=\"section section--expert-perspectives\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"expert-heading\">Expert Perspectives<\/h2><\/div><\/div><div class=\"expert-prospective-container\"><div class=\"row\"><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/nl-nl\/expertise\/expert-perspectives\/van-slimme-overheid-naar-sterke-samenleving\/\" aria-label=\"Van slimme overheid naar sterke samenleving\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2026\/02\/blog-featured-image.jpg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Public<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/nl-nl\/expertise\/expert-perspectives\/van-slimme-overheid-naar-sterke-samenleving\/\" aria-label=\"Van slimme overheid naar sterke samenleving\"><h3 class=\"expert-subtitle\">Van slimme overheid naar sterke samenleving<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"light\" loading=\"lazy\" alt=\"Capgemini\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/themes\/capgemini2025\/assets\/images\/cg-logo-blue.svg\" \/><img decoding=\"async\" class=\"dark\" loading=\"lazy\" alt=\"Capgemini\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/themes\/capgemini2025\/assets\/images\/cg-logo-white.svg\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Capgemini<\/div><div class=\"date-text\">feb. 23, 2026<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/nl-nl\/expertise\/expert-perspectives\/beyond-the-aisles-waarde-creeren-in-de-digitaal-fysieke-cpr-wereld\/\" aria-label=\"Beyond the Aisles: Waarde cre\u00ebren in de digitaal-fysieke CPR-wereld\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"DigitalMeetPhysical-RETAIL\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/12\/DigitalMeetPhysical-RETAIL.jpg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Engineering<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/nl-nl\/expertise\/expert-perspectives\/beyond-the-aisles-waarde-creeren-in-de-digitaal-fysieke-cpr-wereld\/\" aria-label=\"Beyond the Aisles: Waarde cre\u00ebren in de digitaal-fysieke CPR-wereld\"><h3 class=\"expert-subtitle\">Beyond the Aisles: Waarde cre\u00ebren in de digitaal-fysieke CPR-wereld<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"light\" loading=\"lazy\" alt=\"Capgemini\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/themes\/capgemini2025\/assets\/images\/cg-logo-blue.svg\" \/><img decoding=\"async\" class=\"dark\" loading=\"lazy\" alt=\"Capgemini\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/themes\/capgemini2025\/assets\/images\/cg-logo-white.svg\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Capgemini<\/div><div class=\"date-text\">dec. 12, 2025<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/nl-nl\/expertise\/expert-perspectives\/dekt-jouw-oplossing-voor-optimalisatie-van-handelsacties-de-volledige-marketingfunnel-dat-zou-wel-moeten\/\" aria-label=\"Dekt jouw oplossing voor optimalisatie van handelsacties de volledige marketingfunnel? Dat zou wel moeten\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/12\/Web-Banner_Trade_promotion.jpg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Data and AI, Innovation<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/nl-nl\/expertise\/expert-perspectives\/dekt-jouw-oplossing-voor-optimalisatie-van-handelsacties-de-volledige-marketingfunnel-dat-zou-wel-moeten\/\" aria-label=\"Dekt jouw oplossing voor optimalisatie van handelsacties de volledige marketingfunnel? Dat zou wel moeten\"><h3 class=\"expert-subtitle\">Dekt jouw oplossing voor optimalisatie van handelsacties de volledige marketingfunnel? Dat zou wel moeten<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"light\" loading=\"lazy\" alt=\"Capgemini\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/themes\/capgemini2025\/assets\/images\/cg-logo-blue.svg\" \/><img decoding=\"async\" class=\"dark\" loading=\"lazy\" alt=\"Capgemini\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/themes\/capgemini2025\/assets\/images\/cg-logo-white.svg\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Capgemini<\/div><div class=\"date-text\">dec. 12, 2025<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<section class=\"wp-block-cg-blocks-call-to-action undefined is-style-cg-secondary-3 call-to-action-block\"><div class=\"container\"><div class=\"call-to-action-block-content-wrapper has-description\"><div class=\"text-wrapper has-description\"><h3 class=\"title\" data-maxlength=\"144\">Join the conversation on LinkedIn<\/h3><p class=\"description\" data-maxlength=\"210\">Connect with our experts and read the latest industry insights on our dedicated LinkedIn page<\/p><\/div><div class=\"button-wrapper has-description\"><a class=\"cta-btn action-valid\" href=\"https:\/\/www.linkedin.com\/showcase\/capgemini-fs\/\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Follow our page info Join the conversation on LinkedIn\" title=\"Wordt in een nieuw venster geopend\" data-maxlength=\"24\" tabindex=\"0\"> Follow our page <\/a><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":151,"featured_media":0,"parent":607284,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"f9f58a3c-fd8f-46b3-b960-b473f69ac777\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","footnotes":"","featured_focal_points":"","partner_card_description":"","gsap_animation":0},"brand":[],"partner_type":[],"service":[],"industry":[],"partners":[],"page-type":[251],"content-group":[],"class_list":["post-684613","page","type-page","status-publish","hentry","page-type-solutions"],"yoast_head":"<!-- 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