{"id":744742,"date":"2025-05-15T10:52:10","date_gmt":"2025-05-15T10:52:10","guid":{"rendered":"https:\/\/www.capgemini.com\/nl-nl\/?post_type=client-story&#038;p=744742"},"modified":"2025-10-31T09:01:30","modified_gmt":"2025-10-31T09:01:30","slug":"abn-amro-adopts-a-future-focused-approach-to-gen-ai-development","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/","title":{"rendered":"ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/ABN-AMRO-client-story-case-study.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download the case study<\/span><span class=\"type\">827 KB  pdf<\/span><\/a><\/div><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client: ABN AMRO<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: Nederland<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industry: Bankwezen en kapitaalmarkten<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Bijgestaan door Capgemini als projectpartner stapte ABN AMRO over naar Microsoft Copilot en lanceerde de bank een nieuwe aanpak voor een eigen GenAI Factory om een persoonlijke bank in de digitale tijd te worden.<br><\/h2><p class=\"intro-para-content\"><strong>Klantuitdaging:<\/strong>\u00a0ABN AMRO wilde dat alle digitale interacties met de klant zouden aanvoelen als een persoonlijk een-op-een-gesprek met een bankmedewerker.<br><strong>Oplossing:<\/strong>\u00a0De bank werkte samen met Capgemini aan de overstap naar Microsoft Copilot om GenAI-oplossingen te ontwikkelen die de gewenste klantervaring zouden cre\u00ebren als onderdeel van een uit drie lagen bestaand klantenservicemodel.<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>ABN AMRO, de op twee na grootste bank van Nederland, ondersteunt meer dan vijf miljoen retailklanten en 365.000 commerci\u00eble klanten. Daarvoor biedt de organisatie zijn klanten op elk gewenst moment toegang tot hoogwaardige adviesdiensten en eersteklas oplossingen.<\/p>\n\n\n\n<p>De hoge technische vereisten die bij dit gemak komen kijken en de hoge verwachtingen die dit schept bij de klanten dwingen ABN AMRO ertoe om voortdurend en op alle mogelijke manieren te innoveren. Toen de organisatie van strategie veranderde om een persoonlijke bank in de digitale tijd te worden, stelde de bank drie belangrijke aandachtsgebieden vast: de bank toekomstbestendig maken, klanten ondersteunen bij hun transitie naar duurzaamheid en de klantervaring opnieuw vormgeven.<\/p>\n\n\n\n<p>Als onderdeel van deze inspanning besloot ABN AMRO een vernieuwd digitaal servicemodel te implementeren dat gebruik zou maken van de allernieuwste en meest klantvriendelijke technologie\u00ebn van dit moment. Om alle opties in kaart te brengen en de route uit te stippelen om deze visie te realiseren, schakelde de bank Capgemini in als innovatiepartner voor conversational AI-producten. Dit resulteerde in een samenwerkingsverband dat zou leiden tot een toonaangevende klantervaring.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-end-to-end-samenwerking-stimuleert-genai-innovatie\">End-to-end samenwerking stimuleert GenAI-innovatie<\/h3>\n\n\n\n<p>De samenwerking tussen ABN AMRO en Capgemini begon met enkele inspiratiesessies waarin gebruik werd gemaakt van de expertise van beide bedrijven om de toekomstvisie voor de bank vast te stellen. Tijdens deze sessies beoordeelden stakeholders van de twee partners de bestaande klantenservicestrategie van de bank en werd hen gevraagd na te denken over de mogelijkheden voor de toekomst.<\/p>\n\n\n\n<p>Op basis van de inzichten die uit deze inspiratiesessies naar voren kwamen, gingen ABN AMRO en Capgemini aan de slag om een strategie en routekaart uit te stippelen waarmee ABN AMRO de gewenste toekomstvisie zou kunnen realiseren. Toonaangevende stakeholders van beide partners stemden in met een bankbreed en bovenal digitaal servicemodel bestaande uit drie lagen. Een servicemodel dat klanten een natuurlijk verlopende klantreis zou bieden om snel en eenvoudig in hun behoeften te voorzien.<\/p>\n\n\n\n<p>Centraal binnen deze opzet stond het streven naar nieuwe GenAI-oplossingen. Maar om deze technologie\u00ebn succesvol te implementeren moest ABN AMRO wel overstappen van de bestaande systemen naar Microsoft Copilot. Dit zou de bank in staat stellen om grote taalmodellen (LLM\u2019s) en een reeks andere oplossingen te introduceren die de inzet van generative AI effectiever zouden ondersteunen.<\/p>\n\n\n\n<p>Maar welke architectuur er ook zou komen, deze zou ook de veiligheid en privacy moeten waarborgen. Om de snelheid waarmee de architectuur met nieuwe oplossingen zou kunnen komen te verhogen, stelde het projectteam van tevoren duidelijke vangrails voor de veiligheid vast. Zo zorgden ze ervoor dat de introductie van Copilot en alle daaruit voortvloeiende oplossingen aan deze essenti\u00eble vereisten zouden voldoen. Voorafgaand aan de implementatie werkten ABN AMRO, Capgemini en Microsoft de toekomstbestendige architectuur tijdens verschillende workshops verder uit.<\/p>\n\n\n\n<p>Door nauw samen te werken zorgen ABN AMRO, Capgemini en Microsoft voor een soepele overgang die aan alle operationele verwachtingen voldeed. Daarmee legde het projectteam de basis voor tal van toekomstige ontwikkelingen als onderdeel van een nieuwe benadering van de GenAI Factory om de interacties tussen de bank en internationale klanten van over de hele wereld natuurlijker te laten verlopen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-klanten-een-betere-klantenservice-en-klantervaring-bieden\">Klanten een betere klantenservice en klantervaring bieden<\/h3>\n\n\n\n<p>Als onderdeel van een nieuw drielaags servicemodel introduceerden de partners \u201cRikkie\u201d, een GenAI-chatbot voor natuurlijker digitale een-op-een-interacties. Tikkie, de app van ABN AMRO waarmee gebruikers betaalverzoeken kunnen aanmaken en groepsuitgaven kunnen bijhouden, werd geselecteerd als eerste klantgerichte GenAI-oplossing om behalve de implementatie ook de ervaringen van de eindklanten met GenAI mee te beoordelen. Op basis van deze bevindingen wordt GenAI nu ook ge\u00efntroduceerd bij een bredere groep klanten in het \u2018conversational platform\u2019 van de bank.<\/p>\n\n\n\n<p>ABN AMRO staat hiermee nu aan het begin van hun innovatieslag met generatieve AI. Oplossingen die ze op het Copilot-platform bouwen, zullen gebruikers niet alleen meer gepersonaliseerde selfservicemogelijkheden bieden, maar ook zorgen voor effectievere ondersteuning op maat mocht er toch menselijke interactie nodig zijn. Dit project heeft voor ABN AMRO de basis gelegd om aanvullende oplossingen met AI-agents te ontwikkelen die gebruikers effectief van dienst zijn en tegelijkertijd aan de vereiste veiligheidsmaatregelen voldoen. Door de basis te leggen voor innovatie met GenAI-technologie heeft ABN AMRO opnieuw laten zien dat de bank zich blijft inspannen om een toonaangevende klantervaring te bieden.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<section class=\"section latestStoriesBlock \"><div class=\"container\"><div class=\"contentTitle\"><h2 class=\"story-heading\">Client stories<\/h2><\/div><div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-4 col-lg-8\">\n\t\t\t\t\t\t<div class=\"storyBox \">\n\t\t\t\t\t\t\t<div class=\"imageWrapper focused-image-container\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.capgemini.com\/news\/client-stories\/enabling-evidence-based-education-decision-making-with-agentic-ai\/\" aria-label=\"Enabling evidence-based education decision-making with agentic AI\"  tabindex=\"-1\">\n\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/UNESCO_GDSC_client_story_web_banner.png?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/UNESCO_GDSC_client_story_web_banner.png?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/UNESCO_GDSC_client_story_web_banner.png?w=500&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/UNESCO_GDSC_client_story_web_banner.png\" alt=\"\" style=\"object-position: 0% 0%; object-fit: cover;\" class=\"focused-image\" \/>\n\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"storyInfo\">\n\t\t\t\t\t\t\t\t<span class=\"storyTag\">Gen AI<\/span>\n\t\t\t\t\t\t\t\t<a class=\"storyTitle\" href=\"https:\/\/www.capgemini.com\/news\/client-stories\/enabling-evidence-based-education-decision-making-with-agentic-ai\/\" aria-label=\"Enabling evidence-based education decision-making with agentic AI\" >\n\t\t\t\t\t\t\t\t\t<h3 class=\"story-subtitle\">Enabling evidence-based education decision-making with agentic AI<\/h3>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><div class=\"col-md-8 col-lg-4\"><div class=\"row\"><div class=\"storyBox btmSpaceThreeStory col-lg-12 col-md-6\">\n\t\t\t\t\t\t<div class=\"imageWrapper focused-image-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.capgemini.com\/news\/client-stories\/generative-ai-delivers-better-supply-chain-management-for-global-conglomerate\/\"  aria-label=\"Generative AI delivers better supply chain management for global conglomerate\" tabindex=\"-1\">\n\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/01\/Global-conglomerate-client-story-web-page-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/01\/Global-conglomerate-client-story-web-page-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/01\/Global-conglomerate-client-story-web-page-banner.jpg?w=500&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/01\/Global-conglomerate-client-story-web-page-banner.jpg\" alt=\"\" style=\"object-position: 0% 0%; object-fit: cover;\" class=\"focused-image\" \/>\n\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"storyInfo\">\n\t\t\t\t\t\t\t<span class=\"storyTag\">Gen AI<\/span>\n\t\t\t\t\t\t\t<a class=\"storyTitle\" href=\"https:\/\/www.capgemini.com\/news\/client-stories\/generative-ai-delivers-better-supply-chain-management-for-global-conglomerate\/\"  aria-label=\"Generative AI delivers better supply chain management for global conglomerate\">\n\t\t\t\t\t\t\t\t<h3 class=\"story-subtitle\">Generative AI delivers better supply chain management for global conglomerate<\/h3>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><div class=\"storyBox btmSpaceThreeStory col-lg-12 col-md-6\">\n\t\t\t\t\t\t<div class=\"imageWrapper focused-image-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.capgemini.com\/news\/client-stories\/capgemini-showcases-the-power-of-genai-at-glasfaserplus-in-predicting-fiber-optic-rollout-delays\/\"  aria-label=\"Capgemini showcases the power of Gen AI at GlasfaserPlus in predicting fiber optic rollout delays\" tabindex=\"-1\">\n\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/06\/GlasfaserPlus-client-story-web-page-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/06\/GlasfaserPlus-client-story-web-page-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/06\/GlasfaserPlus-client-story-web-page-banner.jpg?w=500&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/06\/GlasfaserPlus-client-story-web-page-banner.jpg\" alt=\"\" style=\"object-position: 0% 0%; object-fit: cover;\" class=\"focused-image\" \/>\n\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"storyInfo\">\n\t\t\t\t\t\t\t<span class=\"storyTag\">Gen AI<\/span>\n\t\t\t\t\t\t\t<a class=\"storyTitle\" href=\"https:\/\/www.capgemini.com\/news\/client-stories\/capgemini-showcases-the-power-of-genai-at-glasfaserplus-in-predicting-fiber-optic-rollout-delays\/\"  aria-label=\"Capgemini showcases the power of Gen AI at GlasfaserPlus in predicting fiber optic rollout delays\">\n\t\t\t\t\t\t\t\t<h3 class=\"story-subtitle\">Capgemini showcases the power of Gen AI at GlasfaserPlus in predicting fiber optic rollout delays<\/h3>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><\/div><\/div><\/section>\n\n\n\t\t<section\n\t\t\tclass=\"section section--lifeatcap-learning section--event-slider-careerInvent \">\n\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class='career-invent-header'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"slider slider-fader dd1fbfea-b711-443f-a891-2ea8be5eaded\">\n\t\t\t\t\t\t\t\t\t<div class=\"slider-nav-wrapper smallDevice\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 text-center\">\n\t\t\t\t\t\t\t\t<div class=\"slider-nav\">\n\t\t\t\t\t\t\t\t\t<button class=\"slider-prev inactive\"\n\t\t\t\t\t\t\t\t\t\taria-label=\"slider naar vorige\"><\/button>\n\t\t\t\t\t\t\t\t\t<ul class=\"slider-paginator\"><\/ul>\n\t\t\t\t\t\t\t\t\t<button class=\"slider-next \"\n\t\t\t\t\t\t\t\t\t\taria-label=\"slider naar volgende\"><\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"slider-list \">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"slide active \">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"slide-bg-wrapper wp-block-cg-blocks-career-invent is-style-sapphire3\">\n\t\t\t\t\t\t\t\t<div class=\"bgImagesection\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"col-md-6 col-sm-12 box-inner \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"explore-header\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-maxlength=\"68\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Generative AI\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tGenerative AI\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"box-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 data-maxlength=\"144\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"As generative AI continues to advance, early adopter organizations will benefit from reinvented business models and processes.\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"white-space: pre-wrap;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tAs generative AI continues to advance, early adopter organizations will benefit from reinvented business models and processes.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\"> <a class=\"more2\" data-maxlength=\"24\" aria-label=\"Read more info Generative AI\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t tabindex=\"0\" href=\"https:\/\/www.capgemini.com\/services\/data-and-ai\/generative-ai\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tRead more\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 col-sm-12 text-right box-img-wrapper escaper escaper-right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/Capgemini-Custom-Private-Gen-AI-Assistants-Web-banner1.jpg?w=1200&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/Capgemini-Custom-Private-Gen-AI-Assistants-Web-banner1.jpg?w=1200&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/Capgemini-Custom-Private-Gen-AI-Assistants-Web-banner1.jpg?w=600&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/Capgemini-Custom-Private-Gen-AI-Assistants-Web-banner1.jpg?w=1200&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/Capgemini-Custom-Private-Gen-AI-Assistants-Web-banner1.jpg?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/Capgemini-Custom-Private-Gen-AI-Assistants-Web-banner1.jpg?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/Capgemini-Custom-Private-Gen-AI-Assistants-Web-banner1.jpg?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/Capgemini-Custom-Private-Gen-AI-Assistants-Web-banner1.jpg?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\" \/>\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" class=\"box-img\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/12\/Capgemini-Custom-Private-Gen-AI-Assistants-Web-banner1.jpg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tobject-position: 50% 50%; object-fit: cover;\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<!-- <img decoding=\"async\" class=\"box-img\" src=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\" alt=\"\"\n\t\t\t\t\t\t\t\t\t\t\/> -->\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"slide active \">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"slide-bg-wrapper wp-block-cg-blocks-career-invent is-style-sapphire3\">\n\t\t\t\t\t\t\t\t<div class=\"bgImagesection\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"col-md-6 col-sm-12 box-inner \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"explore-header\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-maxlength=\"68\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Banking and capital markets\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tBanking and capital markets\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"box-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 data-maxlength=\"144\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Banks and capital markets firms are facing unprecedented disruption.\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"white-space: pre-wrap;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tBanks and capital markets firms are facing unprecedented disruption.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\"> <a class=\"more2\" data-maxlength=\"24\" aria-label=\"Read more info Banking and capital markets\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t tabindex=\"-1\" href=\"https:\/\/www.capgemini.com\/industries\/banking-and-capital-markets\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tRead more\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 col-sm-12 text-right box-img-wrapper escaper escaper-right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/03\/Capgemini_Industries_Capital-Markets-1.webp?w=1200&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/03\/Capgemini_Industries_Capital-Markets-1.webp?w=1200&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/03\/Capgemini_Industries_Capital-Markets-1.webp?w=600&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/03\/Capgemini_Industries_Capital-Markets-1.webp?w=1200&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/03\/Capgemini_Industries_Capital-Markets-1.webp?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/03\/Capgemini_Industries_Capital-Markets-1.webp?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/03\/Capgemini_Industries_Capital-Markets-1.webp?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/03\/Capgemini_Industries_Capital-Markets-1.webp?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\" \/>\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" class=\"box-img\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/03\/Capgemini_Industries_Capital-Markets-1.webp\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tobject-position: 50% 50%; object-fit: cover;\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<!-- <img decoding=\"async\" class=\"box-img\" src=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\" alt=\"\"\n\t\t\t\t\t\t\t\t\t\t\/> -->\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"slider-nav-wrapper largeDevice\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 text-center\">\n\t\t\t\t\t\t\t\t<div class=\"slider-nav\">\n\t\t\t\t\t\t\t\t\t<button class=\"slider-prev inactive\"\n\t\t\t\t\t\t\t\t\t\taria-label=\"slider naar vorige\"><\/button>\n\t\t\t\t\t\t\t\t\t<ul class=\"slider-paginator\"><\/ul>\n\t\t\t\t\t\t\t\t\t<button class=\"slider-next\"\n\t\t\t\t\t\t\t\t\t\taria-label=\"slider naar volgende\"><\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/section>\n\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bijgestaan door Capgemini als projectpartner stapte ABN AMRO over naar Microsoft Copilot en lanceerde de bank een nieuwe aanpak voor een eigen GenAI Factory om een persoonlijke bank in de digitale tijd te worden.<\/p>\n","protected":false},"author":211,"featured_media":744743,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"footnotes":"","client_logo_id":0,"client_logo_url":"","primary_term":"","featured_focal_points":""},"tags":[288],"brand":[30],"service":[189],"industry":[239],"partners":[138],"country":[498],"content-group":[],"class_list":["post-744742","client-story","type-client-story","status-publish","has-post-thumbnail","hentry","tag-client-story","brand-capgemini","service-data-ai","industry-banking-capital-markets","partners-microsoft","country-netherlands"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI - Capgemini Nederland<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI\" \/>\n<meta property=\"og:description\" content=\"Bijgestaan door Capgemini als projectpartner stapte ABN AMRO over naar Microsoft Copilot en lanceerde de bank een nieuwe aanpak voor een eigen GenAI Factory om een persoonlijke bank in de digitale tijd te worden.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Nederland\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-31T09:01:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/10\/New-Web-preview-global.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/\",\"url\":\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/\",\"name\":\"ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI - Capgemini Nederland\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/nl-nl\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg\",\"datePublished\":\"2025-05-15T10:52:10+00:00\",\"dateModified\":\"2025-10-31T09:01:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg\",\"contentUrl\":\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg\",\"width\":2880,\"height\":1800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.capgemini.com\/nl-nl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Client Stories\",\"item\":\"https:\/\/www.capgemini.com\/nl-nl\/client-story\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/nl-nl\/#website\",\"url\":\"https:\/\/www.capgemini.com\/nl-nl\/\",\"name\":\"Capgemini Nederland\",\"description\":\"Capgemini\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/nl-nl\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"nl-NL\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI - Capgemini Nederland","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/","og_locale":"nl_NL","og_type":"article","og_title":"ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI","og_description":"Bijgestaan door Capgemini als projectpartner stapte ABN AMRO over naar Microsoft Copilot en lanceerde de bank een nieuwe aanpak voor een eigen GenAI Factory om een persoonlijke bank in de digitale tijd te worden.","og_url":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/","og_site_name":"Capgemini Nederland","article_modified_time":"2025-10-31T09:01:30+00:00","og_image":[{"width":1200,"height":627,"url":"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/10\/New-Web-preview-global.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/","url":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/","name":"ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI - Capgemini Nederland","isPartOf":{"@id":"https:\/\/www.capgemini.com\/nl-nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg","datePublished":"2025-05-15T10:52:10+00:00","dateModified":"2025-10-31T09:01:30+00:00","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/#primaryimage","url":"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg","contentUrl":"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg","width":2880,"height":1800},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.capgemini.com\/nl-nl\/"},{"@type":"ListItem","position":2,"name":"Client Stories","item":"https:\/\/www.capgemini.com\/nl-nl\/client-story\/"},{"@type":"ListItem","position":3,"name":"ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/nl-nl\/#website","url":"https:\/\/www.capgemini.com\/nl-nl\/","name":"Capgemini Nederland","description":"Capgemini","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/nl-nl\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"nl-NL"}]}},"brand_term":[{"id":30,"slug":"capgemini"}],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI","url":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg"},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini Nederland","logo":""},"keywords":["client story"],"dateCreated":"2025-05-15T10:52:10Z","datePublished":"2025-05-15T10:52:10Z","dateModified":"2025-10-31T09:01:30Z"},"rendered":"<meta name=\"parsely-title\" content=\"ABN AMRO kiest voor toekomstgerichte aanpak met implementatie van generative AI\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg?w=150&amp;h=150&amp;crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2025-05-15T10:52:10Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>\n<meta name=\"parsely-tags\" content=\"client story\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg","featured_image_alt":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini Nederland","distributor_original_site_url":"https:\/\/www.capgemini.com\/nl-nl","push-errors":false,"featured_image_url":"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2025\/05\/ABN-AMRO-client-story-web-page-banner.jpg","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/client-story\/744742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/client-story"}],"about":[{"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/types\/client-story"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/users\/211"}],"version-history":[{"count":6,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/client-story\/744742\/revisions"}],"predecessor-version":[{"id":749866,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/client-story\/744742\/revisions\/749866"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/media\/744743"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/media?parent=744742"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/tags?post=744742"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/brand?post=744742"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/service?post=744742"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/industry?post=744742"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/partners?post=744742"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/country?post=744742"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/nl-nl\/wp-json\/wp\/v2\/content-group?post=744742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}