{"id":538718,"date":"2018-08-24T18:06:00","date_gmt":"2018-08-24T18:06:00","guid":{"rendered":"https:\/\/www.capgemini.com\/nl-nl\/?post_type=client-story&#038;p=538718"},"modified":"2025-03-20T09:54:44","modified_gmt":"2025-03-20T09:54:44","slug":"digital-verandert-het-dna-van-organisaties","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/digital-verandert-het-dna-van-organisaties\/","title":{"rendered":"Digital verandert het DNA van organisaties\u2026"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/screen-new-2.png?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/screen-new-2.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/screen-new-2.png?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/screen-new-2.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/screen-new-2.png?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/screen-new-2.png?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/screen-new-2.png?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/screen-new-2.png?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/screen-new-2.png\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client Story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Digital verandert het DNA van organisaties\u2026<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/27th_june_update_1b-041_16_reference_book_dcx_web-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"wordt in een nieuw venster geopend\"><span>Download<\/span><span class=\"type\">2 MB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/digital-verandert-het-dna-van-organisaties\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"wordt in een nieuw venster geopend\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/digital-verandert-het-dna-van-organisaties\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"wordt in een nieuw venster geopend\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\"><em>Digital verandert het DNA van organisaties\u2026 welke digital masters gingen u voor<\/em><\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>In het boek \u2018Leading Digital: Turning Technology into Business Transformation\u2019, tonen Capgemini Consulting en MIT aan dat \u2019digital masters\u2019 gemiddeld 26% meer winstgevend zijn dan branchegenoten.<br>&nbsp;<br>Het Digital Customer Experience referentieboek geeft een overzicht weer van klantverhalen, hoe zij zich naar een klantgericht onderneming hebben getransformeerd.<br>&nbsp;<br>Capgemini helpt hun daarmee door de inzet van nieuwe, digitale kanalen, waarmee grote groepen klanten op maat bediend kunnen worden. We ondersteunen deze organisaties in het hele veranderproces, van business case tot digitale strategie met praktische roadmap, het bedenken, ontwerpen en realiseren van digitale oplossingen en het volledige beheer daarvan. Zo kunnen zij 24\/7 dienstverlenend zijn met slimme en effectieve marketingtools die perfect zijn aangesloten op de kernsystemen en bijdragen aan een hoge klanttevredenheid en een hoge mate van efficiency.<br>&nbsp;<br>Wilt u meer weten? Mail dan naar <a href=\"mailto:digital.sales.nl@capgemini.com\">digital.sales.nl@capgemini.com<\/a>. Bekijk ons overzicht van <a href=\"http:\/\/www.nl.capgemini.com\/bronnen\/?f[0]=im_field_r_resource_type_documen%3A416&amp;f[1]=im_field_taxo_expertise%3A791\" target=\"_blank\" rel=\"noreferrer noopener\">Digital Customer Experience succesverhalen<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":103,"featured_media":538721,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"986a0abe-b690-4ec1-b79d-c15bf67b689b\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","client_logo_id":0,"client_logo_url":"","primary_term":"","featured_focal_points":""},"tags":[],"brand":[30],"service":[29],"industry":[],"partners":[],"country":[],"content-group":[],"class_list":["post-538718","client-story","type-client-story","status-publish","has-post-thumbnail","hentry","brand-capgemini","service-business-innovation-transformation"],"yoast_head":"<!-- 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