{"id":538633,"date":"2018-08-24T16:42:00","date_gmt":"2018-08-24T16:42:00","guid":{"rendered":"https:\/\/www.capgemini.com\/nl-nl\/?post_type=client-story&#038;p=538633"},"modified":"2025-03-20T09:55:49","modified_gmt":"2025-03-20T09:55:49","slug":"succesverhaal-van-sasktel-door-siebel-crm-van-oracle","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle\/","title":{"rendered":"Succesverhaal van SaskTel door Siebel CRM van Oracle"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle.png?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle.png?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle.png?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle.png?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle.png?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle.png?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle.png\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client Story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Succesverhaal van SaskTel door Siebel CRM van Oracle<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/nl-nl\/wp-content\/uploads\/sites\/19\/2022\/05\/oracle_siebel_crm_client_story_with_sasktel.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"wordt in een nieuw venster geopend\"><span>Download<\/span><span class=\"type\">749 KB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"wordt in een nieuw venster geopend\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/nl-nl\/nieuws\/client-stories\/succesverhaal-van-sasktel-door-siebel-crm-van-oracle\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"wordt in een nieuw venster geopend\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Capgemini heeft SaskTel geholpen systemen te moderniseren en de CRM-architectuur en klantbeleving te verbeteren. <\/h2><p class=\"intro-para-content\">Capgemini werkte samen met de Canadese telecomaanbieder ten behoeve van de implementatie van Siebel CRM van Oracle. Hierdoor konden ze het orderbeheer vereenvoudigen en tegelijkertijd voor meer interactie tussen medewerkers en klanten 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