Report highlights: digital and innovation investments spur banking win
as well as first-time capital markets’ commendation
Paris, New York – Capgemini, a global leader in consulting, technology and outsourcing services, was named a leader and star performer in Everest Group’s 2017 PEAK Matrix™ Assessment for IT Outsourcing in global capital markets, as well as in global banking. Capgemini garnered recognition for its growth in next-generation technologies, such as big data and artificial intelligence (AI), and also for its bolstered proficiencies within the digital and customer experience spaces.
Everest Group analyzed a broad range of capabilities of leading Applications Outsourcing (AO) service providers, 28 specific to the global banking sector and 27 unique to global capital markets. Capgemini was one of five Star Performers for banking and one of seven for capital markets. Service providers earn Star Performer status based on demonstration of the strongest sustained momentum across various PEAK Matrix parameters in both market success and capabilities. The Everest assessments also focused on capability advancements through innovation (such as Capgemini’s new PSD2 Open Banking Solution) and collaboration with numerous FinTechs, and next-generation themes including application processing interfaces (APIs), blockchain, cloud, cybersecurity, and automation.
The PEAK Matrix Assessment noted that recent Capgemini acquisitions enhanced its distinctive value proposition through augmented digital capabilities. In 2016, Capgemini acquired Fahrenheit 212, an innovation strategy and design firm, and Idean, a fast-growing digital strategy and experience design consultancy. According to the report, the transactions have boosted innovation, business transformation and digital customer experience solutions for all parties involved.
“Financial institutions are re-orienting their technology strategies to adapt to a digital-first demand profile characterized by evolving consumer demands, new technologies, regulatory pressures, and heightened competition from FinTech competitors,” said Everest Group Partner Jimit Arora. “Strong growth momentum, digital-design acquisitions such as Idean and Fahrenheit 212, new open banking and blockchain solutions, and bold initiatives like its Applied Innovation Exchanges (AIEs) that encourage collaboration with FinTechs have positioned Capgemini as a Leader and Star Performer in Everest Group’s 2017 PEAK Matrix assessments for Applications Outsourcing in banking and capital markets.”
Anirban Bose, Executive Vice President and Global Head of Banking for Capgemini’s Financial Services Strategic Business Unit, said, “Banking practice leadership has long been among our team goals, so being a repeat winner is very exciting and satisfying. We are honored that our capital markets IT outsourcing capabilities have earned us a spot in Everest’s respected leaders’ club. We are committed to sustaining growth in our largest accounts by providing the latest technological breakthroughs and domain expertise to clients while working with pioneering tech developers and FinTechs.”
 Capgemini’s PSD2 Open Banking Solution, a platform that helps transform the ability of banks and payments services providers (PSPs) to unlock new digital business models in light of the European Union’s Revised Payment Service Directive (PSD2). The solution is designed to help clients dramatically lower the cost of responding to PSD2 by accelerating strategy definition, readiness assessment, and implementation capabilities including new forms of collaboration with a whole ecosystem of business partners.