Christopher Stancombe, CEO for Business Process Outsourcing at Capgemini, said: “We are pleased to once again be recognized by Gartner as a leader positioned the furthest for completeness of vision. We believe it is an important testament to the talent we have across our wide global delivery network, our deep industry knowledge, and the confidence of our clients in us to deliver world-class outcomes. Our ability to bring both innovation and excellence in execution to our clients is paramount for us. This year sees the launch of new offerings such as our enhanced Global Enterprise Model 5.0 to accelerate and de-risk business process transformation. We are confident that this clear vision and continued investment will help maintain our position in a market where clients rightly demand more from BPO.”
Gartner defines comprehensive F&A processes as the outsourcing of three or more finance processes to a single provider. This report analyzes leading providers of F&A BPO that have met the criteria of $40 million or more in F&A BPO revenue. The market is differentiated by the scale of delivery that F&A BPO vendors have experience with; for example, several providers support complex, global deals, while others focus on supporting midsize corporations, or just one industry, or just one country, such as the U.K.
With over 10,000 FTEs in F&A BPO, Capgemini has a diverse base of BPO delivery centers internationally. Its strategy is to build deeper and broader offers integrating sector knowledge, technology and process excellence to deliver efficiency, effectiveness, control and value.
About the Magic Quadrant
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With more than 130,000 people in over 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2013 global revenues of EUR 10.1 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com
Rightshore® is a trademark belonging to Capgemini
About Capgemini BPO
Capgemini’s Business Process Outsourcing (BPO) collaborates with some of the world’s largest, multinational corporations to transform their business processes in the areas of Finance & Accounting, Supply Chain Management, Procurement, and Human Resources, consistently delivering new levels of productivity and accelerating business outcomes. With its unique Global Enterprise Model (GEM)™, Capgemini engineers and delivers powerful analytics-driven BPO solutions using the right combination of best-in-class processes, industry leading technology and highly skilled resources along with appropriate pricing and governance models for each client’s individual needs. As part of Capgemini’s Rightshore® delivery network, a team of over 14,000 BPO professionals provide services to more than 100 clients in 37 languages from an integrated global network of delivery centers in Australia, Brazil, Canada, Chile, China, France, Guatemala, India, Poland, Sweden and the United States.