Capgemini Launches New Global MDM Offering at the Gartner Master Data Management Summit 2011

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As part of this new focus, Capgemini aims to build on its 15 years of MDM experience and enhance its global Business Information Management (BIM) business by delivering a full MDM solution incorporating a broad range of services including MDM advisory, implementation and outsourcing.

The majority of international companies cannot be confident of the accuracy of many management reports and are struggling to cope with high volumes of data. Indeed, a common issue that creates problems in one third of customer service and brokerage transactions and that drives up billions in costs within the US retail supply chain alone, is poor Master Data Management (MDM)1. Capgemini’s MDM initiative is a response to this growing client need for information solutions to manage increasing data volumes, produce accurate data and join up businesses’ and customers’ social information.

Capgemini’s comprehensive method enables enterprises to take control of all of its critical master data by providing a common approach to its governance, operation, integration and reference that streamlines data sharing among personnel, departments and partners. MDM facilitates computing across multiple system architectures, platforms, and applications across all areas of the value chain.

According to Gartner Inc., “By 2014, 66% of Fortune 1000 organizations will have deployed two or more MDM solutions to support their enterprise MDM strategies.”2

Paul Nannetti, Global leader of Capgemini’s BIM Service Line said: “MDM is one of our key growth bets for BIM in 2011. We believe that MDM should not be perceived as a technology challenge, but rather as a business challenge. Our approach is to focus on effective outcomes, while delivering a lean solution that helps clients drive their operations and act on accurate analysis efficiently. Key to successful MDM is understanding the business value of data management in its own right. For us, it’s essential to analyze it as part of the business overall, rather than viewing it simply as a data integration problem.”

Steve Jones, Capgemini’s Director of MDM said “By offering our clients a consistent approach to MDM that is driven from their business imperatives, helps us create much simpler and effective solutions which deliver business benefits much earlier and in a more sustained way.”

MDM is part of Capgemini’s Global BIM Service Line which was officially launched in October 2009. It now has over
7,000 consultants, with a dedicated Center of Excellence in Mumbai, India which was enhanced by the new Customer BIM Experience (CUBE) launched in September last year. The BIM services provided by Capgemini include strategic information management blueprinting; data architecture, warehousing and management; data analysis and performance reporting; and electronic file management, retrieval and collaboration portals. The Group has been supporting BIM initiatives with customers for over 15 years, delivering customer-focused solution based on industry best practices.

Capgemini is a key sponsor at the first Gartner Master Data Management Summit in London where over 250 organizations are expected to attend.

About Capgemini
Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business ExperienceTM. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 35 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion and employs over 100,000 people worldwide.
More information is available at

Rightshore® is a trademark belonging to Capgemini

1 TWDI (The Data Warehousing Institute) and research by The Standish Group

2 Gartner, Inc. Hype Cycle for Master Data Management, 2010, Andrew White, John Radcliffe, November 8, 2010.

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