Capgemini and EFMA Annual World Insurance Report finds that Emerging Customer Volatility Offers New Growth Opportunities for Insurers

| Press release
Shifts in customer behavior, distribution patterns and preferences could provide significant growth opportunities for insurers prepared to embrace and leverage these emerging changes, are highlights of the World Insurance Report 2008, an international study of more than 11,000 insurance customers and industry executives released today by Capgemini, and the European Financial Management & Marketing Association(EFMA).