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Capgemini recognized as a Leader in Avasant RadarView report for Digital Workplace Services

8 Feb 2022

Capgemini announced today that it has been positioned as a Leader by Avasant, a leading advisory firm, in its RadarView™ report for Digital Workplace Services 2021. For this assessment, Avasant evaluated over 40 digital workplace services providers across the key dimensions of practice maturity, partnership ecosystem, and investments and innovation.

The ‘Digital Workplace Services 2021 RadarView’ provides organizations with a view into the changing dynamics at workplaces. It helps identify the right service providers that can help companies with end-to-end workplace transformation.

Avasant, in its RadarView report, highlighted that Capgemini has redefined its Connected Employee Experience portfolio by introducing an offering called Empowered Employee to its existing integrated Digital Workplace Service (DWS) offerings. It is also leveraging its employee experience (EX) capabilities across the Group in cloud and infrastructure services, digital innovation, design and transformation, and engineering fields. Continuous investments to augment its DWS capabilities as well as the Living Labs, which are a part of its broader network of innovation labs called the Applied Innovation Exchanges (AIE) network, is enabling Capgemini’s customers to discover, experiment, and contextualize digital workplace solutions.

Swapnil Bhatnagar, Senior Research Director at Avasant said, “With the hybrid-work model becoming a part of long-term business strategy, enterprises are looking to transform their workplaces by implementing digital workplace services. Through its Connected Employee Experience portfolio, Capgemini offers an entire breadth of digital workplace services, integrating capabilities across the Group from cloud and infrastructure services to engineering. Its Employee Experience Index helps organizations continuously monitor and improve employee experiences by collecting data from various touchpoints of a workplace environment.”

He adds, “Capgemini’s comprehensive portfolio of solutions and services, robust partnership with leading OEMs and technology providers, along with a strong innovation-led approach in service delivery, have placed it as a Leader in Avasant’s Digital Workplace Services 2021 RadarView.”

“The way people work is changing faster now than ever. As the world is embracing the new hybrid work patterns, Capgemini is focused on delivering the best employee experience. Driving the highest levels of employee well-being and efficiency through technology for the truly empowered and sustainable work environments is our priority. This recognition by Avasant is an endorsement of our strong comprehensive offering in this space. It reinforces our commitment to support our clients to transform their employee experience and usher in a new level of flexibility and security in employee interactions, engagement and support,” said Nive Bhagat, CEO of Capgemini’s Cloud & Infrastructure Services and member of the Group Executive Committee.

The full report, Avasant’s Digital Workplace Services 2021 RadarView™ is available on the Avasant website.