{"id":5748,"date":"2022-09-20T12:43:19","date_gmt":"2022-09-20T12:43:19","guid":{"rendered":"https:\/\/www.capgemini.com\/?page_id=523316"},"modified":"2026-04-14T12:42:58","modified_gmt":"2026-04-14T12:42:58","slug":"servicenow","status":"publish","type":"page","link":"https:\/\/www.capgemini.com\/mx-es\/sobre-nosotros\/partnerships\/servicenow\/","title":{"rendered":"ServiceNow"},"content":{"rendered":"\n<div class=\"wp-block-cg-blocks-hero-picture-card undefined  heroPictureCard\"><div class=\"heroPictureCardBgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg\" class=\"desktopImage\" alt=\"\" style=\"object-fit:cover;object-position:60% 32%\" loading=\"eager\"\/><\/picture><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Tech-Partners_ServiceNow_2.jpg\" class=\"mobileImage\" alt=\"\" style=\"object-fit:cover;object-position:60% 32%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-8 col-lg-6\"><div class=\"heroPictureCardBox\"><div class=\"heroPictureCardBoxTitle\"><h1 data-maxlength=\"144\">ServiceNow<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"small-device\"><div class=\"brandLogoWrapper\"> <\/div><\/div><\/div>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-2\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/mx-es\/sobre-nosotros\/partnerships\/servicenow\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/mx-es\/sobre-nosotros\/partnerships\/servicenow\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-8\"><h2 class=\"intro-para-title\">Reimagina el futuro y transforma tu empresa<\/h2><p class=\"intro-para-content\">Los l\u00edderes de todos los sectores se esfuerzan por implementar transformaciones impulsadas por la IA que generen eficiencias significativas, experiencias inteligentes y valor medible. Sin embargo, muchos tienen dificultades para ir m\u00e1s all\u00e1 de los proyectos piloto, las soluciones fragmentadas y la deuda t\u00e9cnica. Con Capgemini como su socio de implementaci\u00f3n de ServiceNow, las organizaciones pueden reimaginar el futuro y remodelar su empresa, demostrando lo que es posible cuando una profunda experiencia sectorial se combina con una potente plataforma para operaciones impulsadas por la IA. Juntos, le ayudamos a cerrar la brecha entre lo posible y lo real.<br><br><strong>Hazlo realidad con Capgemini y ServiceNow.<\/strong><\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div><div class=\"article-text article-quote-text\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>ServiceNow es la \u00abplataforma de plataformas\u00bb que integra este flujo, proporcionando una experiencia de usuario centrada en el consumidor.<\/strong><\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n\t\t<section\n\t\t\tclass=\"section section--lifeatcap-learning section--event-slider-careerInvent \">\n\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class='career-invent-header'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"slider slider-fader 034f772e-e1eb-47cf-a727-0a8c305d6d26\">\n\t\t\t\t\t\t\t\t\t<div class=\"slider-nav-wrapper smallDevice\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 text-center\">\n\t\t\t\t\t\t\t\t<div class=\"slider-nav\">\n\t\t\t\t\t\t\t\t\t<button class=\"slider-prev inactive\"\n\t\t\t\t\t\t\t\t\t\taria-label=\"slider prev\"><\/button>\n\t\t\t\t\t\t\t\t\t<ul class=\"slider-paginator\"><\/ul>\n\t\t\t\t\t\t\t\t\t<button class=\"slider-next \"\n\t\t\t\t\t\t\t\t\t\taria-label=\"slider next\"><\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"slider-list \">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"slide active \">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"slide-bg-wrapper wp-block-cg-blocks-career-invent \">\n\t\t\t\t\t\t\t\t<div class=\"bgImagesection\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"col-md-6 col-sm-12 box-inner \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"explore-header\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-maxlength=\"68\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Reimagina la experiencia del cliente: humana y potenciada por IA\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tReimagina la experiencia del cliente: humana y potenciada por IA\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"box-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 data-maxlength=\"144\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Por qu\u00e9 la experiencia del cliente es ahora un motor de crecimiento, confianza y valor a largo plazo.\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"white-space: pre-wrap;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPor qu\u00e9 la experiencia del cliente es ahora un motor de crecimiento, confianza y valor a largo plazo.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\"> <a class=\"more2\" data-maxlength=\"24\" aria-label=\"Leer m\u00e1s sobre Reimagina la experiencia del cliente: humana y potenciada por IA\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Opens in new window\" tabindex=\"0\" href=\"\/mx-es\/insights\/biblioteca-de-investigacion\/transformacion-de-la-experiencia-del-cliente-impulsada-por-ia-y-liderada-por-humanos\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tLeer m\u00e1s\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 col-sm-12 text-right box-img-wrapper escaper escaper-right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/CRI_AI-powered-CX_2880x1800px.jpg?w=1200&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/CRI_AI-powered-CX_2880x1800px.jpg?w=1200&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/CRI_AI-powered-CX_2880x1800px.jpg?w=600&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/CRI_AI-powered-CX_2880x1800px.jpg?w=1200&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/CRI_AI-powered-CX_2880x1800px.jpg?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/CRI_AI-powered-CX_2880x1800px.jpg?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/CRI_AI-powered-CX_2880x1800px.jpg?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/CRI_AI-powered-CX_2880x1800px.jpg?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\" \/>\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" class=\"box-img\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/CRI_AI-powered-CX_2880x1800px.jpg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tobject-position: 50% 50%; object-fit: cover;\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<!-- <img decoding=\"async\" class=\"box-img\" src=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\" alt=\"\"\n\t\t\t\t\t\t\t\t\t\t\/> -->\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"slide active \">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"slide-bg-wrapper wp-block-cg-blocks-career-invent is-style-blue-capgemini-theme\">\n\t\t\t\t\t\t\t\t<div class=\"bgImagesection\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"col-md-6 col-sm-12 box-inner \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"explore-header\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-maxlength=\"68\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Capgemini en ServiceNow Knowledge 2026\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCapgemini en ServiceNow Knowledge 2026\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"box-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 data-maxlength=\"144\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Entusiasmados de volver como patrocinador Platinum en Knowledge 2026, ayudando a adoptar IA y habilitar operaciones inteligentes.\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"white-space: pre-wrap;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tEntusiasmados de volver como patrocinador Platinum en Knowledge 2026, ayudando a adoptar IA y habilitar operaciones inteligentes.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\"> <a class=\"more2\" data-maxlength=\"24\" aria-label=\"M\u00e1s informaci\u00f3n sobre Capgemini en ServiceNow Knowledge 2026\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t tabindex=\"-1\" href=\"\/mx-es\/news\/events\/servicio-del-conocimiento\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tM\u00e1s informaci\u00f3n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 col-sm-12 text-right box-img-wrapper escaper 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\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/ServiceNow-event-banner-2880x1800-without-logo-text.jpg?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/ServiceNow-event-banner-2880x1800-without-logo-text.jpg?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/ServiceNow-event-banner-2880x1800-without-logo-text.jpg?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/ServiceNow-event-banner-2880x1800-without-logo-text.jpg?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\" \/>\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" class=\"box-img\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/ServiceNow-event-banner-2880x1800-without-logo-text.jpg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tobject-position: 47% 45%; object-fit: cover;\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<!-- <img decoding=\"async\" class=\"box-img\" src=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\" alt=\"\"\n\t\t\t\t\t\t\t\t\t\t\/> -->\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"slider-nav-wrapper largeDevice\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 text-center\">\n\t\t\t\t\t\t\t\t<div class=\"slider-nav\">\n\t\t\t\t\t\t\t\t\t<button class=\"slider-prev inactive\"\n\t\t\t\t\t\t\t\t\t\taria-label=\"slider prev\"><\/button>\n\t\t\t\t\t\t\t\t\t<ul class=\"slider-paginator\"><\/ul>\n\t\t\t\t\t\t\t\t\t<button class=\"slider-next\"\n\t\t\t\t\t\t\t\t\t\taria-label=\"slider next\"><\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/section>\n\n\t\t\n\n\n<div class=\"wp-block-anchor-block-standard\" id=\"retailrevolution\" data-anchor-padding=\"\" style=\"--data-anchor-padding: 0px\"><\/div>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-como-pueden-ayudar-capgemini-y-servicenow\">C\u00f3mo pueden ayudar Capgemini y ServiceNow<\/h2>\n\n\n\n<p>Capgemini posiciona a ServiceNow como su n\u00facleo empresarial: la torre de control de IA que unifica datos, flujos de trabajo y agentes de IA a trav\u00e9s del <em>front office<\/em>, el <em>middle office<\/em> y el <em>back office<\/em>.<\/p>\n\n\n\n<p>Juntos, le ayudamos a liberar el potencial de la IA mediante una gobernanza con prop\u00f3sito, a estandarizar la ejecuci\u00f3n del trabajo, a desarrollar capacidades seguras y preparadas para el futuro, y a innovar de forma continua a trav\u00e9s de la colaboraci\u00f3n entre humanos e IA.<\/p>\n\n\n\n<p>Capgemini y ServiceNow poseen el <em>know-how<\/em>, la cultura y una profunda experiencia sectorial para ayudarle a poner la IA a trabajar. Esto incluye el <em>Resonance AI Framework<\/em> de Capgemini y una experiencia respaldada por m\u00e1s de 3.750 consultores de procesos de ServiceNow y m\u00e1s de 14.000 certificaciones. Aproveche lo mejor de la experiencia sectorial y de dominio de Capgemini, utilizando a la vez a ServiceNow como su columna vertebral de IA. Como socio de ServiceNow, trabajamos conjuntamente para desarrollar soluciones destinadas a sectores industriales clave \u2014tales como el aeroespacial y de defensa, el sector p\u00fablico y el comercio minorista\u2014, garantizando que dichas soluciones se adapten a las necesidades \u00fanicas de nuestros clientes.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-learn-more updated-new-sample-amal learnMoreBlock\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"learnmore-heading\">Soluciones de consultor\u00eda de ServiceNow<\/h2><\/div><\/div><div class=\"row\"><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"\/mx-es\/solutions\/redisene-la-atencion-al-cliente-con-cx-y-servicenow\/\" target=\"\" aria-label=\"Reimagine la atenci\u00f3n al cliente con CX y ServiceNow\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/CX-Offer-Page_Web-banner-2880x1800-1.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/CX-Offer-Page_Web-banner-2880x1800-1.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/CX-Offer-Page_Web-banner-2880x1800-1.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Reimagine la atenci\u00f3n al cliente con CX y ServiceNow<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Deje de lidiar con sistemas aislados y aproveche la colaboraci\u00f3n entre humanos e IA con flujos de trabajo impulsados \u200b\u200bpor inteligencia artificial para brindar una experiencia excepcional a los clientes que impulse el crecimiento del negocio.<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"\/mx-es\/solutions\/experiencia-de-las-personas-con-servicenow\/\" target=\"\" aria-label=\"Experiencia de las personas\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/12\/Intelligent-HR-operations-IPO-blog-web-banner.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/12\/Intelligent-HR-operations-IPO-blog-web-banner.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/12\/Intelligent-HR-operations-IPO-blog-web-banner.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Experiencia de las personas<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">People Experience con ServiceNow re\u00fane los servicios de RRHH en una \u00fanica plataforma sin fricciones. Empleados contentos. Mayor productividad.<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"\/mx-es\/servicios\/enterprise-management\/gestion-de-servicios-empresariales\/\" target=\"\" aria-label=\"Gesti\u00f3n de servicios empresariales (ESM) en NOW\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/11\/Capgemini_Enterprise-Service-Management.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/11\/Capgemini_Enterprise-Service-Management.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/11\/Capgemini_Enterprise-Service-Management.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Gesti\u00f3n de servicios empresariales (ESM) en NOW<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Enterprise Service Management on NOW ayuda a las organizaciones a mejorar dr\u00e1sticamente cualquier proceso de negocio en toda la empresa.<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"\/mx-es\/solutions\/digital-siam\/\" target=\"_blank\" aria-label=\"Integraci\u00f3n y Gesti\u00f3n de Servicios Digitales (SIAM)\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/06\/One-Operations-end-to-end-business-integration-web-banner.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/06\/One-Operations-end-to-end-business-integration-web-banner.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/06\/One-Operations-end-to-end-business-integration-web-banner.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Integraci\u00f3n y Gesti\u00f3n de Servicios Digitales (SIAM)<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Nuestras soluciones SIAM liberan todo el potencial de los complejos ecosistemas empresariales multiproveedor y proporcionan satisfacci\u00f3n al cliente de principio a fin.<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"\/mx-es\/solutions\/futuros-servicios-de-franquicia\/\" target=\"\" aria-label=\"Futuros servicios de franquicia\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/04\/web-banner-1.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/04\/web-banner-1.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/04\/web-banner-1.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Futuros servicios de franquicia<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Los servicios de Future Franchise permiten a los franquiciados ofrecer una gran experiencia al cliente.<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"\/mx-es\/solutions\/digital-operational-resilience-act-dora\/\" target=\"\" aria-label=\"Resiliencia operativa digital\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/10\/Cyber-web-banner.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/10\/Cyber-web-banner.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/10\/Cyber-web-banner.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Resiliencia operativa digital<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">En una era en la que la transformaci\u00f3n digital est\u00e1 remodelando el panorama financiero, la importancia de la ciberresiliencia es incuestionable.<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<div class=\"wp-block-cg-blocks-video-podcast-playlist\"><div class=\"video-playlist-block\" data-playlist=\"[{&quot;uid&quot;:&quot;427ef848-4a6c-4a70-9a4c-e96456314c10&quot;,&quot;title&quot;:&quot;Agentes de IA en acci\u00f3n: Resolviendo el desaf\u00edo de la experiencia de las personas con ServiceNow&quot;,&quot;description&quot;:&quot;&quot;,&quot;playerType&quot;:&quot;video&quot;,&quot;srcYoutube&quot;:&quot;https:\/\/www.youtube.com\/watch?v=MZJENvDLq3A&quot;,&quot;srcType&quot;:&quot;youtube&quot;,&quot;srcFile&quot;:&quot;&quot;,&quot;muted&quot;:true,&quot;poster&quot;:&quot;https:\/\/i.ytimg.com\/vi\/MZJENvDLq3A\/hqdefault.jpg&quot;,&quot;loop&quot;:false},{&quot;uid&quot;:&quot;acbb4153-4086-45da-9939-b1fa8e0de375&quot;,&quot;title&quot;:&quot;Transformando la experiencia del cliente con agentes de IA a trav\u00e9s de ServiceNow.&quot;,&quot;description&quot;:&quot;&quot;,&quot;playerType&quot;:&quot;video&quot;,&quot;srcYoutube&quot;:&quot;https:\/\/www.youtube.com\/watch?v=HfoatBYyzyk&quot;,&quot;srcType&quot;:&quot;youtube&quot;,&quot;srcFile&quot;:&quot;&quot;,&quot;muted&quot;:true,&quot;poster&quot;:&quot;https:\/\/i.ytimg.com\/vi\/HfoatBYyzyk\/hqdefault.jpg&quot;,&quot;loop&quot;:false},{&quot;uid&quot;:&quot;407925e2-2f50-491e-9337-f0d3efff93e5&quot;,&quot;title&quot;:&quot;Reducir la deuda t\u00e9cnica de ServiceNow para prosperar en las empresas actuales impulsadas por la IA.&quot;,&quot;description&quot;:&quot;&quot;,&quot;playerType&quot;:&quot;video&quot;,&quot;srcYoutube&quot;:&quot;https:\/\/www.youtube.com\/watch?v=2mIdJojtovI&quot;,&quot;srcType&quot;:&quot;youtube&quot;,&quot;srcFile&quot;:&quot;&quot;,&quot;muted&quot;:true,&quot;poster&quot;:&quot;https:\/\/i.ytimg.com\/vi\/2mIdJojtovI\/hqdefault.jpg&quot;,&quot;loop&quot;:false},{&quot;uid&quot;:&quot;723af68d-bbc4-44fb-af63-65ce55b8c7b2&quot;,&quot;title&quot;:&quot;La tecnolog\u00eda se une a la resiliencia: Garantizando la calidad de los datos y construyendo flujos de trabajo en ServiceNow.&quot;,&quot;description&quot;:&quot;&quot;,&quot;playerType&quot;:&quot;video&quot;,&quot;srcYoutube&quot;:&quot;https:\/\/www.youtube.com\/watch?v=Az5r91hFQWc&quot;,&quot;srcType&quot;:&quot;youtube&quot;,&quot;srcFile&quot;:&quot;&quot;,&quot;muted&quot;:true,&quot;poster&quot;:&quot;https:\/\/i.ytimg.com\/vi\/Az5r91hFQWc\/hqdefault.jpg&quot;,&quot;loop&quot;:false}]\"><div class=\"container\"><div class=\"video-player\"><div class=\"row\"><div class=\"col-12 col-lg-8\"><div id=\"yt-player\"><\/div><\/div><div class=\"col-12 col-lg-4\"><div class=\"video-info\"><h4 class=\"video-info-title\"><\/h4><div class=\"video-info-description\"><\/div><\/div><\/div><\/div><\/div><div class=\"video-playlist-placeholder\"><a class=\"accept-cookies-link\" href=\"#\" onclick=\"truste.eu &#038;&#038; truste.eu.clickListener()\">\n            Please allow advertising cookies to see this Youtube embed\n          <\/a><\/div><div class=\"playlist-slider-wrapper\"><div class=\"playlist-slider-nav\"><button class=\"prev-slide\"><i class=\"icon icon-zodiak-chevron-left\"><\/i><\/button><button class=\"next-slide\"><i class=\"icon icon-zodiak-chevron-right\"><\/i><\/button><\/div><div class=\"playlist-slider row\"><div class=\"col-12 col-md-3\"><div class=\"playlist-item\"><div class=\"row\"><div class=\"col-6 col-md-12\"><div class=\"playlist-item-image-wrapper\"><button class=\"play-pause-btn\" aria-label=\"pause\"><div class=\"play\"><img decoding=\"async\" class=\"icon-size\" loading=\"lazy\" alt=\"\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/play-icon-light.svg\"\/><\/div><div class=\"pause\"><img decoding=\"async\" class=\"icon-size\" loading=\"lazy\" alt=\"\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/pause-icon-light.svg\"\/><\/div><\/button><img decoding=\"async\" class=\"playlist-item-image\" src=\"https:\/\/i.ytimg.com\/vi\/MZJENvDLq3A\/hqdefault.jpg\" alt=\"\"\/><\/div><\/div><div class=\"col-6 col-md-12\"><h4 class=\"playlist-item-title\">Agentes de IA en acci\u00f3n: Resolviendo el desaf\u00edo de la experiencia de las personas con ServiceNow<\/h4><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-3\"><div class=\"playlist-item\"><div class=\"row\"><div class=\"col-6 col-md-12\"><div class=\"playlist-item-image-wrapper\"><button class=\"play-pause-btn\" aria-label=\"pause\"><div class=\"play\"><img decoding=\"async\" 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src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/play-icon-light.svg\"\/><\/div><div class=\"pause\"><img decoding=\"async\" class=\"icon-size\" loading=\"lazy\" alt=\"\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/pause-icon-light.svg\"\/><\/div><\/button><img decoding=\"async\" class=\"playlist-item-image\" src=\"https:\/\/i.ytimg.com\/vi\/2mIdJojtovI\/hqdefault.jpg\" alt=\"\"\/><\/div><\/div><div class=\"col-6 col-md-12\"><h4 class=\"playlist-item-title\">Reducir la deuda t\u00e9cnica de ServiceNow para prosperar en las empresas actuales impulsadas por la IA.<\/h4><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-3\"><div class=\"playlist-item\"><div class=\"row\"><div class=\"col-6 col-md-12\"><div class=\"playlist-item-image-wrapper\"><button class=\"play-pause-btn\" aria-label=\"pause\"><div class=\"play\"><img decoding=\"async\" class=\"icon-size\" loading=\"lazy\" alt=\"\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/play-icon-light.svg\"\/><\/div><div class=\"pause\"><img decoding=\"async\" class=\"icon-size\" loading=\"lazy\" alt=\"\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/pause-icon-light.svg\"\/><\/div><\/button><img decoding=\"async\" class=\"playlist-item-image\" src=\"https:\/\/i.ytimg.com\/vi\/Az5r91hFQWc\/hqdefault.jpg\" alt=\"\"\/><\/div><\/div><div class=\"col-6 col-md-12\"><h4 class=\"playlist-item-title\">La tecnolog\u00eda se une a la resiliencia: Garantizando la calidad de los datos y construyendo flujos de trabajo en ServiceNow.<\/h4><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<section class=\"wp-block-cg-blocks-wrapper-client-stories section-client-stories\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"clientblock-title\">Historias de clientes<\/h2><\/div><\/div><\/div><div class=\"slider slider-boxed\"><div 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https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/04\/Nortura-ServiceNow-client-story-web-page-banner.jpg?w=2880&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/04\/Nortura-ServiceNow-client-story-web-page-banner.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/04\/Nortura-ServiceNow-client-story-web-page-banner.jpg?w=2048&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/04\/Nortura-ServiceNow-client-story-web-page-banner.jpg?w=480&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/04\/Nortura-ServiceNow-client-story-web-page-banner.jpg?w=960&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 0)\"\/><img decoding=\"async\" loading=\"lazy\" class=\"slide-bg\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/04\/Nortura-ServiceNow-client-story-web-page-banner.jpg\" alt=\"\"\n\t\t\tstyle=\"object-position: 50% 50%; object-fit: cover;\"\n\t\t\/><\/picture><div class=\"slide-reveal\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"slide-info-wrapper\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"col-12 col-lg-6\">\n\t\t\t\t\t\t\t<div class=\"slide-info\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Nortura moderniza la notificaci\u00f3n de salud y seguridad\"\n\t\t\t\t\t\t\t\t   href=\"https:\/\/www.capgemini.com\/mx-es\/news\/client-stories\/nortura-moderniza-la-notificacion-de-salud-y-seguridad\/\">\n\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"client-subtitle\">Nortura moderniza la notificaci\u00f3n de salud y seguridad<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Nortura y Capgemini hicieron posible el exitoso despliegue de una moderna plataforma de Salud y Seguridad de ServiceNow, empoderando a los empleados y fortaleciendo la cultura de seguridad organizacional.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div><!-- End of box-->\n\t\t\t\t\t\t\t\t<\/a><div class=\"slide-info-footer\">\n                                <div class=\"brand-logo-wrapper\"><\/div>\n\t\t\t<div class=\"content-more\">\n\t\t\t\t<a class=\"cta-button\" href=\"https:\/\/www.capgemini.com\/mx-es\/news\/client-stories\/nortura-moderniza-la-notificacion-de-salud-y-seguridad\/\" aria-label=\"Read more about Nortura moderniza la notificaci\u00f3n de salud y seguridad\"><span>Leer m\u00e1s<\/span><\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div><!-- End of slide info-->\n<\/div>\n<\/div>\n<\/div>\n<\/div><!-- End of container-->\n\n<\/div><!-- End of slide active -->\n<div class=\"slide active\">\n\t\t\t<div class=\"slide-bg-wrapper\">\n\t\t\t\t<picture><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/06\/Fresenius-client-story-web-banner.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/06\/Fresenius-client-story-web-banner.jpg?w=2880&amp;quality=70 2x\"\n\t\t\t\tmedia=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/06\/Fresenius-client-story-web-banner.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/06\/Fresenius-client-story-web-banner.jpg?w=2880&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/06\/Fresenius-client-story-web-banner.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/06\/Fresenius-client-story-web-banner.jpg?w=2048&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/06\/Fresenius-client-story-web-banner.jpg?w=480&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/06\/Fresenius-client-story-web-banner.jpg?w=960&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 0)\"\/><img decoding=\"async\" loading=\"lazy\" class=\"slide-bg\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/06\/Fresenius-client-story-web-banner.jpg\" alt=\"\"\n\t\t\tstyle=\"object-position: 50% 50%; object-fit: cover;\"\n\t\t\/><\/picture><div class=\"slide-reveal\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"slide-info-wrapper\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"col-12 col-lg-6\">\n\t\t\t\t\t\t\t<div class=\"slide-info\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Fresenius transforma el acceso de los usuarios a los servicios y soporte de TI\"\n\t\t\t\t\t\t\t\t   href=\"https:\/\/www.capgemini.com\/mx-es\/news\/client-stories\/fresenius-transforma-el-acceso-de-los-usuarios-a-los-servicios-y-soporte-de-ti\/\">\n\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"client-subtitle\">Fresenius transforma el acceso de los usuarios a los servicios y soporte de TI<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>FreDi, la soluci\u00f3n global de agente virtual y chat de agente de f\u00e1cil acceso, acorta, simplifica y mejora la experiencia del usuario.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div><!-- End of box-->\n\t\t\t\t\t\t\t\t<\/a><div class=\"slide-info-footer\">\n                                <div class=\"brand-logo-wrapper\"><\/div>\n\t\t\t<div class=\"content-more\">\n\t\t\t\t<a class=\"cta-button\" href=\"https:\/\/www.capgemini.com\/mx-es\/news\/client-stories\/fresenius-transforma-el-acceso-de-los-usuarios-a-los-servicios-y-soporte-de-ti\/\" aria-label=\"Read more about Fresenius transforma el acceso de los usuarios a los servicios y soporte de TI\"><span>Leer m\u00e1s<\/span><\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div><!-- End of slide info-->\n<\/div>\n<\/div>\n<\/div>\n<\/div><!-- End of container-->\n\n<\/div><!-- End of slide active -->\n<div class=\"slide active\">\n\t\t\t<div class=\"slide-bg-wrapper\">\n\t\t\t\t<picture><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/03\/Capgemini_Client-stories_Signant-Health.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/03\/Capgemini_Client-stories_Signant-Health.jpg?w=2880&amp;quality=70 2x\"\n\t\t\t\tmedia=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/03\/Capgemini_Client-stories_Signant-Health.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/03\/Capgemini_Client-stories_Signant-Health.jpg?w=2880&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/03\/Capgemini_Client-stories_Signant-Health.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/03\/Capgemini_Client-stories_Signant-Health.jpg?w=2048&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/03\/Capgemini_Client-stories_Signant-Health.jpg?w=480&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/03\/Capgemini_Client-stories_Signant-Health.jpg?w=960&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 0)\"\/><img decoding=\"async\" loading=\"lazy\" class=\"slide-bg\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/03\/Capgemini_Client-stories_Signant-Health.jpg\" alt=\"\"\n\t\t\tstyle=\"object-position: 50% 50%; object-fit: cover;\"\n\t\t\/><\/picture><div class=\"slide-reveal\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"slide-info-wrapper\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"col-12 col-lg-6\">\n\t\t\t\t\t\t\t<div class=\"slide-info\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Signant Health transforma la experiencia del paciente para acelerar los ensayos cl\u00ednicos\"\n\t\t\t\t\t\t\t\t   href=\"https:\/\/www.capgemini.com\/mx-es\/news\/client-stories\/signant-health-transforma-la-experiencia-del-paciente-para-acelerar-los-ensayos-clinicos\/\">\n\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"client-subtitle\">Signant Health transforma la experiencia del paciente para acelerar los ensayos cl\u00ednicos<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Resolver el problema de la retenci\u00f3n de pacientes mediante una experiencia centrada en el cliente y la plataforma ServiceNow NOW contribuye al r\u00e1pido desarrollo de la vacuna contra la COVID-19.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div><!-- End of box-->\n\t\t\t\t\t\t\t\t<\/a><div class=\"slide-info-footer\">\n                                <div class=\"brand-logo-wrapper\"><\/div>\n\t\t\t<div class=\"content-more\">\n\t\t\t\t<a class=\"cta-button\" href=\"https:\/\/www.capgemini.com\/mx-es\/news\/client-stories\/signant-health-transforma-la-experiencia-del-paciente-para-acelerar-los-ensayos-clinicos\/\" aria-label=\"Read more about Signant Health transforma la experiencia del paciente para acelerar los ensayos cl\u00ednicos\"><span>Leer m\u00e1s<\/span><\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div><!-- End of slide info-->\n<\/div>\n<\/div>\n<\/div>\n<\/div><!-- End of container-->\n\n<\/div><!-- End of slide active -->\n<div class=\"slide active\">\n\t\t\t<div class=\"slide-bg-wrapper\">\n\t\t\t\t<picture><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2019\/02\/Capgemini_Client-Story_Texas.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2019\/02\/Capgemini_Client-Story_Texas.jpg?w=2880&amp;quality=70 2x\"\n\t\t\t\tmedia=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2019\/02\/Capgemini_Client-Story_Texas.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2019\/02\/Capgemini_Client-Story_Texas.jpg?w=2880&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2019\/02\/Capgemini_Client-Story_Texas.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2019\/02\/Capgemini_Client-Story_Texas.jpg?w=2048&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2019\/02\/Capgemini_Client-Story_Texas.jpg?w=480&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2019\/02\/Capgemini_Client-Story_Texas.jpg?w=960&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 0)\"\/><img decoding=\"async\" loading=\"lazy\" class=\"slide-bg\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2019\/02\/Capgemini_Client-Story_Texas.jpg\" alt=\"\"\n\t\t\tstyle=\"object-position: 50% 50%; object-fit: cover;\"\n\t\t\/><\/picture><div class=\"slide-reveal\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"slide-info-wrapper\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"col-12 col-lg-6\">\n\t\t\t\t\t\t\t<div class=\"slide-info\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Transformando la prestaci\u00f3n de servicios gubernamentales al estilo Texas\"\n\t\t\t\t\t\t\t\t   href=\"https:\/\/www.capgemini.com\/mx-es\/news\/client-stories\/transformando-la-prestacion-de-servicios-gubernamentales-al-estilo-texas\/\">\n\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"client-subtitle\">Transformando la prestaci\u00f3n de servicios gubernamentales al estilo Texas<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>El modelo de integraci\u00f3n de servicios de m\u00faltiples fuentes (MSI) de Capgemini permite al estado de Texas responder a la evoluci\u00f3n de la tecnolog\u00eda.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div><!-- End of box-->\n\t\t\t\t\t\t\t\t<\/a><div class=\"slide-info-footer\">\n                                <div class=\"brand-logo-wrapper\"><\/div>\n\t\t\t<div class=\"content-more\">\n\t\t\t\t<a class=\"cta-button\" href=\"https:\/\/www.capgemini.com\/mx-es\/news\/client-stories\/transformando-la-prestacion-de-servicios-gubernamentales-al-estilo-texas\/\" aria-label=\"Read more about Transformando la prestaci\u00f3n de servicios gubernamentales al estilo Texas\"><span>Leer m\u00e1s<\/span><\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div><!-- End of slide info-->\n<\/div>\n<\/div>\n<\/div>\n<\/div><!-- End of container-->\n\n<\/div><!-- End of slide active -->\n<div class=\"slide active\">\n\t\t\t<div class=\"slide-bg-wrapper\">\n\t\t\t\t<picture><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2020\/07\/Capgemini_Client-Stories-Hydro-One.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2020\/07\/Capgemini_Client-Stories-Hydro-One.jpg?w=2880&amp;quality=70 2x\"\n\t\t\t\tmedia=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2020\/07\/Capgemini_Client-Stories-Hydro-One.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2020\/07\/Capgemini_Client-Stories-Hydro-One.jpg?w=2880&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2020\/07\/Capgemini_Client-Stories-Hydro-One.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2020\/07\/Capgemini_Client-Stories-Hydro-One.jpg?w=2048&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2020\/07\/Capgemini_Client-Stories-Hydro-One.jpg?w=480&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2020\/07\/Capgemini_Client-Stories-Hydro-One.jpg?w=960&amp;quality=70 2x\"\n\t\t\tmedia=\"(min-width: 0)\"\/><img decoding=\"async\" loading=\"lazy\" class=\"slide-bg\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2020\/07\/Capgemini_Client-Stories-Hydro-One.jpg\" alt=\"\"\n\t\t\tstyle=\"object-position: 50% 50%; object-fit: cover;\"\n\t\t\/><\/picture><div class=\"slide-reveal\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"slide-info-wrapper\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"col-12 col-lg-6\">\n\t\t\t\t\t\t\t<div class=\"slide-info\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Hydro One adapta sus funciones de n\u00f3mina para ayudar a gestionar las interrupciones\"\n\t\t\t\t\t\t\t\t   href=\"https:\/\/www.capgemini.com\/mx-es\/news\/client-stories\/hydro-one-adapta-sus-funciones-de-nomina-para-ayudar-a-gestionar-las-interrupciones\/\">\n\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"client-subtitle\">Hydro One adapta sus funciones de n\u00f3mina para ayudar a gestionar las interrupciones<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Hydro One se asoci\u00f3 con Capgemini para desarrollar un plan de teletrabajo que permiti\u00f3 que los departamentos de recursos humanos y n\u00f3minas siguieran funcionando durante el confinamiento.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div><!-- End of box-->\n\t\t\t\t\t\t\t\t<\/a><div class=\"slide-info-footer\">\n                                <div class=\"brand-logo-wrapper\"><\/div>\n\t\t\t<div class=\"content-more\">\n\t\t\t\t<a class=\"cta-button\" href=\"https:\/\/www.capgemini.com\/mx-es\/news\/client-stories\/hydro-one-adapta-sus-funciones-de-nomina-para-ayudar-a-gestionar-las-interrupciones\/\" aria-label=\"Read more about Hydro One adapta sus funciones de n\u00f3mina para ayudar a gestionar las interrupciones\"><span>Leer m\u00e1s<\/span><\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div><!-- End of slide info-->\n<\/div>\n<\/div>\n<\/div>\n<\/div><!-- End of container-->\n\n<\/div><!-- End of slide active -->\n<\/div><div class=\"slider-nav-wrapper largeDevice\"><div class=\"slider-nav\"><button class=\"slider-prev  inactive\" aria-label=\"Slider previous\" tabindex=\"-1\"><\/button><button class=\"slider-next\" aria-label=\"Slider next\"><\/button><\/div><\/div><\/div><\/section>\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-nuestra-experiencia-en-el-sector\">Nuestra experiencia en el sector<\/h2>\n\n\n\n<p>La tecnolog\u00eda no es una soluci\u00f3n \u00fanica para todos. Como socios de ServiceNow, trabajamos conjuntamente para desarrollar soluciones destinadas a sectores industriales clave \u2014tales como el aeroespacial y de defensa, el sector p\u00fablico y el comercio minorista\u2014, garantizando que se adapten a las necesidades espec\u00edficas y \u00fanicas de nuestros clientes.<\/p>\n\n\n\n<p><strong>1. Gobierne con prop\u00f3sito para escalar con confianza.<\/strong><\/p>\n\n\n\n<p>Garantizamos que la IA opere con intencionalidad: vinculando la supervisi\u00f3n a las prioridades estrat\u00e9gicas, protegiendo la integridad de los datos y estableciendo salvaguardas que gu\u00eden a las empresas desde la prueba de concepto hasta un rendimiento replicable.<\/p>\n\n\n\n<p><strong>2. Corre como una con una plataforma unificada<\/strong><\/p>\n\n\n\n<p>Capgemini y ServiceNow conectan agentes de IA, procesos y datos a trav\u00e9s de una columna vertebral digital cohesiva, estandarizando la forma en que se realiza el trabajo y habilitando componentes seguros, escalables y reutilizables en toda la empresa.<\/p>\n\n\n\n<p><strong>3. Transf\u00f3rmate para hoy y construye para lo que viene.<\/strong><\/p>\n\n\n\n<p>Ayudamos a las organizaciones a desbloquear nuevos modelos de negocio, experiencias inteligentes y una cultura de trabajo futurista y multiagente, impulsada por la colaboraci\u00f3n entre humanos e IA.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\t<section class=\"wp-block-cg-blocks-wrapper-learning-slider section learning-slider\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"learning-header\">\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t<div class=\"slider slider-fader\">\n\t\t\t\t<div class=\"slider-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide active card-learning-slide right-card short-copy\" data-align-right=\"false\" data-long-copy=\"false\">\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-bg-wrapper\">\n\n                                        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n                                            \n                                            \n                                            \n                                            <img decoding=\"async\" loading=\"lazy\" class=\"slide-bg d-md-block\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Client-stories_HELPING-A-GLOBAL-AEROSPACE-MANUFACTURER-TAKE-OFF.jpg\" alt=\"\" style=\"object-position: 35% 72%;object-fit: cover\" \/>\n                                        \n\n                  \t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper card-learning-slider\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-lg-10 col-xl-6 col-xxl-6 right-card\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info short-copy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"title-link\" href=\"\/mx-es\/sectores\/manufacturing\/manufactura-industrial\/\" target=\"\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-text\" data-maxlength=\"88\">Fabricaci\u00f3n<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p data-maxlength=\"330\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tProporcionamos un enfoque hol\u00edstico de la digitalizaci\u00f3n, aportando una profunda experiencia en el sector, reingenier\u00eda de procesos y tecnolog\u00eda moderna para satisfacer las demandas de los fabricantes\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info-footer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"brand-logo-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\">\t<a class=\"more2\" aria-label=\"Read more sobre Fabricaci\u00f3n\" href=\"\/mx-es\/sectores\/manufacturing\/manufactura-industrial\/\" target=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tRead more\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t         \t\t\t<\/div>\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide active card-learning-slide right-card short-copy\" data-align-right=\"false\" data-long-copy=\"false\">\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-bg-wrapper\">\n\n                                        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n                                            \n                                            \n                                            \n                                            <img decoding=\"async\" loading=\"lazy\" class=\"slide-bg d-md-block\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Industries_Public-Sector-1.jpg\" alt=\"\" style=\"object-position: 45% 29%;object-fit: cover\" \/>\n                                        \n\n                  \t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper card-learning-slider\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-lg-10 col-xl-6 col-xxl-6 right-card\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info short-copy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"title-link\" href=\"\/mx-es\/sectores\/sector-publico\/atencion-sanitaria-y-social\/\" target=\"\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-text\" data-maxlength=\"88\">Sector p\u00fablico<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p data-maxlength=\"330\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tTrabajamos estrechamente con organizaciones gubernamentales de todo el mundo para ayudarles a superar sus retos y proporcionar estrategias de transformaci\u00f3n digital, entrega de tecnolog\u00eda e innovaci\u00f3n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info-footer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"brand-logo-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\">\t<a class=\"more2\" aria-label=\"Read more sobre Sector p\u00fablico\" href=\"\/mx-es\/sectores\/sector-publico\/atencion-sanitaria-y-social\/\" target=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tRead more\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t         \t\t\t<\/div>\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide active card-learning-slide right-card short-copy\" data-align-right=\"false\" data-long-copy=\"false\">\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-bg-wrapper\">\n\n                                        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n                                            \n                                            \n                                            \n                                            <img decoding=\"async\" loading=\"lazy\" class=\"slide-bg d-md-block\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/10\/Capgemini_Industries_Retail.jpg\" alt=\"\" style=\"object-position: 50% 50%;object-fit: cover\" \/>\n                                        \n\n                  \t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper card-learning-slider\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-lg-10 col-xl-6 col-xxl-6 right-card\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info short-copy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"title-link\" href=\"\/mx-es\/sectores\/retail\/\" target=\"\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-text\" data-maxlength=\"88\">Venta al por menor<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p data-maxlength=\"330\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tNuestros expertos en comercio minorista optimizan las operaciones en toda la cadena de valor. Empleamos metodolog\u00edas, aplicaciones, procesos, liderazgo y talento de eficacia probada para crear una exp\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info-footer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"brand-logo-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\">\t<a class=\"more2\" aria-label=\"Read more sobre Venta al por menor\" href=\"\/mx-es\/sectores\/retail\/\" target=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tRead more\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t         \t\t\t<\/div>\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"slider-nav-wrapper container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"slider-nav-content col-12 col-lg-10 col-xl-6 col-xxl-6\" data-nav-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-nav-container\">\n                                                                                                                    <div class=\"slider-nav\">\n                                                                <button class=\"slider-prev inactive\" aria-label=\"Slider-previous\"><\/button>\n\n                                                                <button class=\"slider-next\" aria-label=\"Slider-next\"><\/button>\n                                                            <\/div>\n                                                                                                            <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n<section class=\"latest-insights layout-even layout-even-all-purple-cards \"><div class=\"container\"><div class=\"insight-title\"><h2 class=\"latest-insight-title\">Investigaci\u00f3n y conocimientos<\/h2><\/div><div class=\"layout-two-card cards-normal\">\n                                <div class=\"row align-items-center\"><div class=\"card-image-wrapper\">\n                                <div class=\"card-image\" data-image-url=\"https:\/\/www.capgemini.com\/mx-es\/insights\/biblioteca-de-investigacion\/redefiniendo-la-inteligencia-empresarial-esto-es-lo-que-realmente-ofrece-la-orquestacion-inteligente\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/10\/ServiceNow-DotCom_Banner_2880X1800.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/10\/ServiceNow-DotCom_Banner_2880X1800.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/10\/ServiceNow-DotCom_Banner_2880X1800.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/10\/ServiceNow-DotCom_Banner_2880X1800.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/10\/ServiceNow-DotCom_Banner_2880X1800.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/10\/ServiceNow-DotCom_Banner_2880X1800.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/10\/ServiceNow-DotCom_Banner_2880X1800.jpg?w=350&#038;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/10\/ServiceNow-DotCom_Banner_2880X1800.jpg?w=700&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/10\/ServiceNow-DotCom_Banner_2880X1800.jpg\" alt=\"\" style=\"object-position: 50% 50%; object-fit: cover;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n                                <\/div>\n                            <\/div><div class=\"col-12 col-lg-4 d-md-none d-lg-block\"><\/div><div class=\"col-12 col-md-6 col-lg-4\">\n                           <a href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/biblioteca-de-investigacion\/redefiniendo-la-inteligencia-empresarial-esto-es-lo-que-realmente-ofrece-la-orquestacion-inteligente\/\" aria-label=\"Redefiniendo la inteligencia empresarial: Esto es lo que realmente ofrece la orquestaci\u00f3n inteligente.\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-center\">\n                                <div class=\"card-tag\">Point of view<\/div>\n                                <h3 class=\"card-title\">Redefiniendo la inteligencia empresarial: Esto es lo que realmente ofrece la orquestaci\u00f3n inteligente.<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"\" alt=\"\" class=\"light\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"\" alt=\"\" class=\"dark\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                    <div class=\"col-12 col-md-6 col-lg-4\">\n                            <a href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/biblioteca-de-investigacion\/transformacion-del-servicio-al-cliente\/\" aria-label=\"Transformaci\u00f3n del servicio al cliente\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-start\">\n                                <div class=\"card-tag\">Report<\/div>\n                                <h3 class=\"card-title\">Transformaci\u00f3n del servicio al cliente<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"light\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"dark\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                    <\/div><div class=\"layout-two-card cards-reversed\">\n                                <div class=\"row align-items-center\"><div class=\"card-image-wrapper\">\n                                <div class=\"card-image\" data-image-url=\"https:\/\/www.capgemini.com\/mx-es\/insights\/biblioteca-de-investigacion\/habilitacion-de-aiops-con-servicenow\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/04\/Capgemini_research-and-insights_Enabling-AIOps-with-ServiceNow.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/04\/Capgemini_research-and-insights_Enabling-AIOps-with-ServiceNow.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/04\/Capgemini_research-and-insights_Enabling-AIOps-with-ServiceNow.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/04\/Capgemini_research-and-insights_Enabling-AIOps-with-ServiceNow.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/04\/Capgemini_research-and-insights_Enabling-AIOps-with-ServiceNow.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/04\/Capgemini_research-and-insights_Enabling-AIOps-with-ServiceNow.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/04\/Capgemini_research-and-insights_Enabling-AIOps-with-ServiceNow.jpg?w=350&#038;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/04\/Capgemini_research-and-insights_Enabling-AIOps-with-ServiceNow.jpg?w=700&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/04\/Capgemini_research-and-insights_Enabling-AIOps-with-ServiceNow.jpg\" alt=\"\" style=\"object-position: 50% 50%; object-fit: cover;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n                                <\/div>\n                            <\/div><div class=\"col-12 col-md-6 col-lg-4 flex-sm-order-reverse\">\n                            <a href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/biblioteca-de-investigacion\/punto-de-vista-acelerar-los-flujos-de-trabajo-de-it-mediante-servicios-de-it-en-tiempo-real\/\" aria-label=\"Punto de vista: acelerar los flujos de trabajo mediante servicios de TI en tiempo real\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-start\">\n                                <div class=\"card-tag\">Point of view<\/div>\n                                <h3 class=\"card-title\">Punto de vista: acelerar los flujos de trabajo mediante servicios de TI en tiempo real<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"\" alt=\"\" class=\"light\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"\" alt=\"\" class=\"dark\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                    <div class=\"col-12 col-md-6 col-lg-4\">\n                           <a href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/biblioteca-de-investigacion\/habilitacion-de-aiops-con-servicenow\/\" aria-label=\"Habilitaci\u00f3n de AIOps con ServiceNow\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-center\">\n                                <div class=\"card-tag\">Point of view<\/div>\n                                <h3 class=\"card-title\">Habilitaci\u00f3n de AIOps con ServiceNow<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"\" alt=\"\" class=\"light\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"\" alt=\"\" class=\"dark\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                    <div class=\"col-12 col-lg-4 d-md-none d-lg-block\"><\/div><\/div>\n                    <\/div><\/div><\/section>\n\n<section class=\"section section--expert-perspectives\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"expert-heading\">Perspectivas de los expertos<\/h2><\/div><\/div><div class=\"expert-prospective-container\"><div class=\"row\"><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/from-reactive-to-resolution-how-agentic-ai-is-redefining-customer-and-employee-experience\/\" aria-label=\"From reactive to resolution: How agentic AI is redefining Customer and Employee Experience\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/ServiceNowDotCom_Banner_2880X1800.jpg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Customer experience<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/from-reactive-to-resolution-how-agentic-ai-is-redefining-customer-and-employee-experience\/\" aria-label=\"From reactive to resolution: How agentic AI is redefining Customer and Employee Experience\"><h3 class=\"expert-subtitle\">From reactive to resolution: How agentic AI is redefining Customer and Employee Experience<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"\" loading=\"lazy\" alt=\"\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/05\/Jon_Harriman.jpg?w=960\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Jon Harriman<\/div><div class=\"date-text\">nov. 7, 2025<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/from-ambition-to-impact-how-agentic-ai-and-data-foundations-are-transforming-public-services\/\" aria-label=\"From ambition to impact: How agentic AI and data foundations are transforming public services\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/ServiceNowDotCom_Banner_2880X1800.jpg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Data and AI<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/from-ambition-to-impact-how-agentic-ai-and-data-foundations-are-transforming-public-services\/\" aria-label=\"From ambition to impact: How agentic AI and data foundations are transforming public services\"><h3 class=\"expert-subtitle\">From ambition to impact: How agentic AI and data foundations are transforming public services<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"\" loading=\"lazy\" alt=\"\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2021\/05\/Jon_Harriman.jpg?w=960\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Jon Harriman<\/div><div class=\"date-text\">oct. 30, 2025<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/set-the-score-keep-the-tempo-why-a-servicenow-centre-of-excellence-and-innovation-turns-noise-into-value\/\" aria-label=\"Set the score, keep the tempo: Why a ServiceNow Centre of Excellence and Innovation turns noise into value\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/ServiceNowDotCom_Banner_2880X1800.jpg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Enterprise management<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/set-the-score-keep-the-tempo-why-a-servicenow-centre-of-excellence-and-innovation-turns-noise-into-value\/\" aria-label=\"Set the score, keep the tempo: Why a ServiceNow Centre of Excellence and Innovation turns noise into value\"><h3 class=\"expert-subtitle\">Set the score, keep the tempo: Why a ServiceNow Centre of Excellence and Innovation turns noise into value<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"\" loading=\"lazy\" alt=\"Alan Connolly, Global Head \u2013 Employee Experience and Digital Workplace, Capgemini\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/03\/Alan-Connolly-1.jpg?w=800\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Alan Connolly<\/div><div class=\"date-text\">oct. 30, 2025<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-innovation\/\" aria-label=\"How organizations can benefit from a center of innovation\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/03\/Blog-Banner-web-banner-2025_5adcd0.jpg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Cloud<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-innovation\/\" aria-label=\"How organizations can benefit from a center of innovation\"><h3 class=\"expert-subtitle\">How organizations can benefit from a center of innovation<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"\" loading=\"lazy\" alt=\"\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/03\/Szymon-Rutkowski-Enterprise-Service-Management-CIS____.jpg?w=200\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Szymon Rutkowski<\/div><div class=\"date-text\">mar. 24, 2026<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/your-platform-is-learning-faster-than-you\/\" aria-label=\"Your platform is learning faster than you\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/03\/Blog-Banner-web-banner-2025_5adcd0.jpg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Cloud<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/your-platform-is-learning-faster-than-you\/\" aria-label=\"Your platform is learning faster than you\"><h3 class=\"expert-subtitle\">Your platform is learning faster than you<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"\" loading=\"lazy\" alt=\"\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/06\/Monika-Teresik.jpg?w=500\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Monika Teresik<\/div><div class=\"date-text\">mar. 24, 2026<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/how-todays-service-managers-design-for-business-outcomes\/\" aria-label=\"How today\u2019s service managers design for business outcomes\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/03\/Blog-Banner-web-banner-2025.jpg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Cybersecurity<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/how-todays-service-managers-design-for-business-outcomes\/\" aria-label=\"How today\u2019s service managers design for business outcomes\"><h3 class=\"expert-subtitle\">How today\u2019s service managers design for business outcomes<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"\" loading=\"lazy\" alt=\"\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2026\/03\/Marta.jpg?w=600\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Marta Kisiela<\/div><div class=\"date-text\">mar. 24, 2026<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<section class=\"wp-block-cg-blocks-group section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\">Awards and recognition<\/h2>\n\n\n\n<p>Como socio de \u00e9lite de ServiceNow, nos enorgullecen nuestros galardones y reconocimientos por diversas implementaciones de ServiceNow. Nuestra s\u00f3lida alianza combina servicios de ServiceNow de primer nivel con la excelencia de Capgemini en experiencia, dando como resultado una colaboraci\u00f3n inigualable.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/sn-partneraward-2026-core-emea.png\" alt=\"\" class=\"wp-image-1000001211888\" style=\"object-fit:cover;width:300px;height:300px\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/sn-partneraward-2026-core-emea.png 2500w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/sn-partneraward-2026-core-emea.png?resize=150,150 150w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/sn-partneraward-2026-core-emea.png?resize=300,300 300w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/sn-partneraward-2026-core-emea.png?resize=768,768 768w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/sn-partneraward-2026-core-emea.png?resize=1024,1024 1024w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/sn-partneraward-2026-core-emea.png?resize=1536,1536 1536w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/sn-partneraward-2026-core-emea.png?resize=2048,2048 2048w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/sn-partneraward-2026-core-emea.png?resize=400,400 400w\" sizes=\"(max-width: 2500px) 100vw, 2500px\" \/><figcaption class=\"wp-element-caption\"><strong>Negocio principal \u2013 Socio del a\u00f1o en EMEA<\/strong><\/figcaption><\/figure>\n\n\n\n<p class=\"has-text-align-center\">Este galard\u00f3n reconoce nuestra capacidad para modernizar funciones empresariales esenciales, tales como la prestaci\u00f3n de servicios jur\u00eddicos, el ciclo de aprovisionamiento a pago (<em>source-to-pay<\/em>), las adquisiciones, los flujos de trabajo de RR. HH. y otras operaciones cr\u00edticas de <em>back-office<\/em>. Asimismo, este reconocimiento subraya nuestra capacidad para aplicar flujos de trabajo impulsados \u200b\u200bpor inteligencia artificial con el fin de mejorar la eficiencia, reducir el trabajo manual y elevar el desempe\u00f1o operativo en toda la organizaci\u00f3n.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Consulting-Implementation.png\" alt=\"\" class=\"wp-image-1000001211885\" style=\"object-fit:cover;width:300px;height:300px\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Consulting-Implementation.png 2501w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Consulting-Implementation.png?resize=150,150 150w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Consulting-Implementation.png?resize=300,300 300w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Consulting-Implementation.png?resize=768,768 768w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Consulting-Implementation.png?resize=1024,1024 1024w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Consulting-Implementation.png?resize=1536,1536 1536w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Consulting-Implementation.png?resize=2048,2048 2048w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Consulting-Implementation.png?resize=400,400 400w\" sizes=\"(max-width: 2501px) 100vw, 2501px\" \/><figcaption class=\"wp-element-caption\"><strong>Consultor\u00eda e implementaci\u00f3n<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Reseller.png\" alt=\"\" class=\"wp-image-1000001211886\" style=\"object-fit:cover;width:300px;height:300px\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Reseller.png 2501w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Reseller.png?resize=150,150 150w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Reseller.png?resize=300,300 300w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Reseller.png?resize=768,768 768w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Reseller.png?resize=1024,1024 1024w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Reseller.png?resize=1536,1536 1536w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Reseller.png?resize=2048,2048 2048w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/Reseller.png?resize=400,400 400w\" sizes=\"(max-width: 2501px) 100vw, 2501px\" \/><figcaption class=\"wp-element-caption\"><strong>Revendedora<\/strong><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/ServiceNow-Partner-Industry-Solution-Manufacturing-Badge.jpeg\" alt=\"\" class=\"wp-image-100000669283\" style=\"object-fit:cover;width:300px;height:300px\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/ServiceNow-Partner-Industry-Solution-Manufacturing-Badge.jpeg 411w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/ServiceNow-Partner-Industry-Solution-Manufacturing-Badge.jpeg?resize=150,150 150w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/ServiceNow-Partner-Industry-Solution-Manufacturing-Badge.jpeg?resize=300,300 300w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/ServiceNow-Partner-Industry-Solution-Manufacturing-Badge.jpeg?resize=400,400 400w\" sizes=\"(max-width: 411px) 100vw, 411px\" \/><figcaption class=\"wp-element-caption\"><strong>Fabricaci\u00f3n<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/SN_GPESDigitalAwardSticker_2022_EMEA.jpg\" alt=\"\" class=\"wp-image-100000675024\" style=\"object-fit:cover;width:300px;height:300px\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/SN_GPESDigitalAwardSticker_2022_EMEA.jpg 2000w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/SN_GPESDigitalAwardSticker_2022_EMEA.jpg?resize=150,150 150w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/SN_GPESDigitalAwardSticker_2022_EMEA.jpg?resize=300,300 300w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/SN_GPESDigitalAwardSticker_2022_EMEA.jpg?resize=768,768 768w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/SN_GPESDigitalAwardSticker_2022_EMEA.jpg?resize=1024,1024 1024w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/SN_GPESDigitalAwardSticker_2022_EMEA.jpg?resize=1536,1536 1536w, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/04\/SN_GPESDigitalAwardSticker_2022_EMEA.jpg?resize=400,400 400w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><figcaption class=\"wp-element-caption\"><strong>Socio en EMEA<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\t<section class=\"wp-block-cg-blocks-wrapper-learning-slider section learning-slider\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"learning-header\">\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t<div class=\"slider slider-fader\">\n\t\t\t\t<div class=\"slider-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide active card-learning-slide left-card short-copy\" data-align-right=\"true\" data-long-copy=\"false\">\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-bg-wrapper\">\n\n                                        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n                                            \n                                            \n                                            \n                                            <img decoding=\"async\" loading=\"lazy\" class=\"slide-bg d-md-block\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Awards-and-recognition.jpg\" alt=\"\" style=\"object-position: 50% 50%;object-fit: cover\" \/>\n                                        \n\n                  \t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper card-learning-slider\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-lg-10 col-xl-6 col-xxl-6 offset-lg-2 offset-xl-6 offset-xxl-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info short-copy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"title-link\" href=\"\/mx-es\/sobre-nosotros\/partnerships\/premios-y-reconocimientos\/\" target=\"\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-text\" data-maxlength=\"\">L\u00edder en el ISG Provider Lens\u2122 para socios del ecosistema ServiceNow 2024.<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p data-maxlength=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCapgemini reconocida como l\u00edder en el ISG Provider Lens\u2122 for ServiceNow Ecosystem Partners 2024.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info-footer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"brand-logo-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\">\t<a class=\"more2\" aria-label=\"Awards and recognition sobre L\u00edder en el ISG Provider Lens\u2122 para socios del ecosistema ServiceNow 2024.\" href=\"\/mx-es\/sobre-nosotros\/partnerships\/premios-y-reconocimientos\/\" target=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tAwards and recognition\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t         \t\t\t<\/div>\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"slider-nav-wrapper container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"slider-nav-content col-12 col-lg-10 col-xl-6 col-xxl-6\" data-nav-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-nav-container\">\n                                                                                                            <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/section>\n\n\t","protected":false},"excerpt":{"rendered":"<p>Este galard\u00f3n reconoce nuestra capacidad para modernizar funciones empresariales esenciales, tales como la prestaci\u00f3n de servicios jur\u00eddicos, el ciclo de aprovisionamiento a pago (source-to-pay), las adquisiciones, los flujos de trabajo de RR. HH. y otras operaciones cr\u00edticas de back-office. Asimismo, este reconocimiento subraya nuestra capacidad para aplicar flujos de trabajo impulsados \u200b\u200bpor inteligencia artificial con [&hellip;]<\/p>\n","protected":false},"author":121,"featured_media":1000001042448,"parent":5866,"menu_order":22,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cg_dt_proposed_to":[16,9,25],"cg_seo_hreflang_relations":"[{\"uuid\":\"245eeff9-5983-464a-96d7-610bf11781a7\",\"blogId\":\"1\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/\",\"postLink\":\"https:\/\/www.capgemini.com\/about-us\/technology-partners\/servicenow\/\",\"postId\":523316,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"1c64d508-b3a4-4b4b-bfc3-82271f913de3\",\"blogId\":\"5\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/gb-en\/\",\"postLink\":\"https:\/\/www.capgemini.com\/gb-en\/about-us\/technology-partners\/servicenow\/\",\"postId\":558294,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"53570535-f652-43ea-a4ce-cad1ba5a98e0\",\"blogId\":\"6\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/fr-fr\/\",\"postLink\":\"https:\/\/www.capgemini.com\/fr-fr\/notre-groupe\/partenaires-technologiques\/servicenow\/\",\"postId\":523316,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"895ee14f-0592-4edb-a808-e5f6eaf92824\",\"blogId\":\"7\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/dk-en\/\",\"postLink\":\"https:\/\/www.capgemini.com\/dk-en\/about-us\/partnerships\/servicenow\/\",\"postId\":523316,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"a9e40bfb-ca74-446d-8562-526f293d97ea\",\"blogId\":\"8\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/de-de\/\",\"postLink\":\"https:\/\/www.capgemini.com\/de-de\/unternehmen\/technologie-partner\/servicenow\/\",\"postId\":743710,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"b927a0a1-097b-4349-8e8e-0959d7cd7ae0\",\"blogId\":\"9\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/ar-es\/\",\"postLink\":\"https:\/\/www.capgemini.com\/ar-es\/sobre-nosotros\/partnerships\/servicenow\/\",\"postId\":5748,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"8faa165a-b888-45cd-9f98-2737ae94aafb\",\"blogId\":\"10\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/au-en\/\",\"postLink\":\"https:\/\/www.capgemini.com\/au-en\/about-us\/technology-partners\/servicenow\/\",\"postId\":129238,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"c0b31012-4a43-4e28-a046-63611f5ddee3\",\"blogId\":\"14\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/be-en\/\",\"postLink\":\"https:\/\/www.capgemini.com\/be-en\/about-us\/technology-partners\/servicenow\/\",\"postId\":523316,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"cd6ac2a3-b181-4d0a-a9d7-462f7cbee67f\",\"blogId\":\"15\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/it-it\/\",\"postLink\":\"https:\/\/www.capgemini.com\/it-it\/chi-siamo\/partner\/servicenow\/\",\"postId\":523316,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"214e9220-a39d-4ebe-a5ad-cb9c3d510037\",\"blogId\":\"16\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/es-es\/\",\"postLink\":\"https:\/\/www.capgemini.com\/es-es\/sobre-nosotros\/alianzas\/servicenow\/\",\"postId\":5748,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"453f345c-fa38-4fe2-844f-7cdbc2212d3e\",\"blogId\":\"17\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/ca-en\/\",\"postLink\":\"https:\/\/www.capgemini.com\/ca-en\/about-us\/technology-partners\/servicenow\/\",\"postId\":565289,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"68bb3329-c2ef-4c30-89fc-77356180a3b2\",\"blogId\":\"18\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/in-en\/\",\"postLink\":\"https:\/\/www.capgemini.com\/in-en\/about-us\/technology-partners\/servicenow\/\",\"postId\":976699,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"60ab5b9f-a036-423e-8840-b16d89a3455c\",\"blogId\":\"19\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/nl-nl\/\",\"postLink\":\"https:\/\/www.capgemini.com\/nl-nl\/over-ons\/technologiepartners\/servicenow\/\",\"postId\":541056,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"e1474bf4-087c-4248-9d12-b247133b4cc3\",\"blogId\":\"20\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/se-en\/\",\"postLink\":\"https:\/\/www.capgemini.com\/se-en\/about-us\/partnerships\/servicenow\/\",\"postId\":129238,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"66965f35-cc31-4569-8549-a736f1a99720\",\"blogId\":\"21\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/ca-fr\/\",\"postLink\":\"https:\/\/www.capgemini.com\/ca-fr\/notre-groupe\/partenaires-technologiques\/servicenow\/\",\"postId\":7569,\"isSaved\":true,\"isCrossLink\":true,\"hasCrossLink\":false},{\"uuid\":\"b3e35aff-2873-4532-ae34-f26daaadbdd1\",\"blogId\":\"22\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/jp-jp\/\",\"postLink\":\"https:\/\/www.capgemini.com\/jp-jp\/partnerships\/servi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Ofrecemos estrategia, consultor\u00eda e implantaci\u00f3n.","gsap_animation":0},"brand":[],"partner_type":[186],"service":[],"industry":[],"partners":[],"page-type":[187],"content-group":[],"class_list":["post-5748","page","type-page","status-publish","has-post-thumbnail","hentry","partner_type-global-partners","page-type-partner"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Alianza Capgemini y ServiceNow para Innovaci\u00f3n | Capgemini<\/title>\n<meta name=\"description\" content=\"Descubra c\u00f3mo la alianza Capgemini-ServiceNow impulsa innovaci\u00f3n y mejora la experiencia digital para empresas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/mx-es\/sobre-nosotros\/partnerships\/servicenow\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ServiceNow\" \/>\n<meta property=\"og:description\" content=\"Descubra c\u00f3mo la alianza Capgemini-ServiceNow impulsa innovaci\u00f3n y mejora la experiencia digital para empresas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/mx-es\/sobre-nosotros\/partnerships\/servicenow\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Mexico\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-14T12:42:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/10\/New-Web-preview-global.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" 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