{"id":548784,"date":"2025-07-03T07:21:54","date_gmt":"2025-07-03T07:21:54","guid":{"rendered":"https:\/\/www.capgemini.com\/mx-es\/?post_type=employee-testimonial&#038;p=548784"},"modified":"2025-09-18T22:46:10","modified_gmt":"2025-09-18T22:46:10","slug":"esmeralda","status":"publish","type":"employee-testimonial","link":"https:\/\/www.capgemini.com\/mx-es\/careers\/vida-en-capgemini\/conoce-a-nuestra-gente\/esmeralda\/","title":{"rendered":"Esmeralda"},"content":{"rendered":"<\/header>\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/mx-es\/?post_type=employee-testimonial&amp;p=521501\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/mx-es\/?post_type=employee-testimonial&amp;p=521501\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<p><br>Soy Esmeralda Catal\u00e1n, Service Delivery Manager de CPRD, vivo en Ciudad de M\u00e9xico y llev\u00f3 trabajando casi un a\u00f1o y medio en Capgemini, mi rol consiste en entregar los servicios operativos contractuales referentes al \u00e1rea de Infraestructura para uno de nuestros m\u00e1s grandes clientes, con un grupo de aproximadamente 90 personas en M\u00e9xico e India, trabajando en un esquema de soporte 24\/7, como SDM estoy a cargo de que el cliente se sienta atendido en sus necesidades acorde a los niveles de servicio de cuenta y escuchado con empat\u00eda y sensibilidad al negocio. \u00a1En operaciones cualquier minuto cuenta!<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-en-que-programas-sociales-has-participado-en-capgemini-y-por-que-es-importante-apoyar-estas-causas\"><strong>\u00bfEn qu\u00e9 programas sociales has participado en Capgemini y por qu\u00e9 es importante apoyar estas causas?<\/strong><strong><\/strong><\/h4>\n\n\n\n<p>He participado m\u00e1s activamente en Impact Together en proyectos asociados a escuelas y su primer contacto con las empresas, me interesa much\u00edsimo aportar de alguna manera para que los nuevos egresados de carreras STEM sientan que s\u00ed hay un lugar en donde pueden comenzar su carrera. Tambi\u00e9n me encanta ser parte de Women@Capgemini, como ingeniera me siento en la necesidad de seguir impulsando a tener m\u00e1s mujeres en el sector y que haya muchas m\u00e1s posiciones ejecutivas donde veamos rostros femeninos.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-como-equilibras-tu-vida-profesional-y-personal\"><strong>\u00bfC\u00f3mo equilibras tu vida profesional y personal?<\/strong><\/h4>\n\n\n\n<p>Inicio mi d\u00eda haciendo ejercicio muy temprano porque me ayuda a liberar tensiones y comenzar con energ\u00eda. Me gusta buscar el orden y la claridad en el trabajo y las responsabilidades porque considero que cuando algo es ordenado y claro, es alcanzable; as\u00ed que busco constantemente que el equipo pueda desempe\u00f1arse cada uno en su rol definiendo as\u00ed que las actividades podamos repartirlas de manera adecuada para que todos descansemos en nuestros tiempos y podamos disfrutar nuestra vida personal.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-como-capgemini-te-prepara-para-asumir-nuevos-roles-responsabilidades-y-desarrollo-de-nuevos-skills\"><strong>\u00bfC\u00f3mo Capgemini te prepara para asumir nuevos roles, responsabilidades y desarrollo de nuevos skills?<\/strong><\/h4>\n\n\n\n<p>Capgemini me ha proporcionado mentor\u00edas personalizadas, cursos y certificaciones, de igual manera me ha acercado a sesiones y conferencias con personas que me aportan para continuar creciendo en mis skills y profesionalmente. El desarrollo personal es algo que cada uno debe perseguir y por ello, el tener cerca las herramientas adecuadas es bueno, pero saber aprovecharlas \u00a1Es a\u00fan mejor!<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-como-colaboras-con-colegas-de-diferentes-equipos-y-paises\"><strong>\u00bfC\u00f3mo colaboras con colegas de diferentes equipos y pa\u00edses?<\/strong> <\/h4>\n\n\n\n<p>Primero manteniendo un ambiente de respeto a las diferencias culturales, tambi\u00e9n buscando horarios que se acoplen de la mejor manera a todos, usando un lenguaje para comunicarnos de manera cordial y lo m\u00e1s est\u00e1ndar posible evitando el uso de modismos para que todos logren comprender los mensajes de manera precisa. Busco espacio para conversar con cada equipo compartiendo lo que se busca de su colaboraci\u00f3n para tener los objetivos claros y alineados. \u00a1Me encanta compartir con las personas de otros pa\u00edses las tradiciones mexicanas y que me cuenten c\u00f3mo se viven las propias! Y tambi\u00e9n me gusta ser excelente anfitriona ya que en mi experiencias fuera de mi pa\u00eds, he sido recibida muy cordial y amigablemente.<\/p>\n\n\n<p><iframe loading=\"lazy\" title=\"Life@Capgemini - Esmeralda Catal\u00e1n\" width=\"960\" height=\"540\" src=\"https:\/\/www.youtube.com\/embed\/amdl4PF_FU4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-learn-more updated-new-sample-amal learnMoreBlock\"><div class=\"container\"><div class=\"content-title\"><h2 class=\"learnmore-heading\">Carreras profesionales<\/h2><\/div><div class=\"row\"><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"\/mx-es\/careers\/carreras-profesionales\/estudiantes-y-graduados\/\" target=\"\" aria-label=\"Estudiantes y graduados\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/07\/Capgemini_Students-graduates.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/07\/Capgemini_Students-graduates.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/07\/Capgemini_Students-graduates.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Estudiantes y graduados<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Da los primeros pasos en tu carrera con nosotros. Capgemini te ofrece la oportunidad de seguir una pasi\u00f3n existente o cultivar otras nuevas. Desarrolla tu carrera en la direcci\u00f3n que quieras tomar.<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"\/mx-es\/careers\/carreras-profesionales\/profesionales-experimentados\/\" target=\"\" aria-label=\"Profesionales con experiencia\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/07\/Capgemini_experienced-professionals-1.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/07\/Capgemini_experienced-professionals-1.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/07\/Capgemini_experienced-professionals-1.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Profesionales con experiencia<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Lleva tu maestr\u00eda y experiencia a un negocio global que valora y celebra a sus expertos, y te ofreceremos la oportunidad de dar el siguiente paso significativo en tu carrera profesional.<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"\/mx-es\/careers\/carreras-profesionales\/ejecutivos\/\" target=\"\" aria-label=\"Ejecutivos\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Executives.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Executives.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Executives.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Ejecutivos<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Desarrollar a nuestros l\u00edderes es una de las prioridades clave de Capgemini. Hemos dise\u00f1ado iniciativas de aprendizaje de vanguardia espec\u00edficamente para ayudarte como ejecutivo a mejorar tus habilidades comerciales y personales.<\/p><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":367,"featured_media":548785,"template":"","meta":{"cg_dt_proposed_to":[9,25],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":true,"footnotes":"","cg_testimonial_custom_title":"","people_tel":"","people_email":"","featured_focal_points":""},"tags":[],"brand":[82],"country":[],"grade":[],"job_family":[],"class_list":["post-548784","employee-testimonial","type-employee-testimonial","status-publish","has-post-thumbnail","hentry","brand-capgemini"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 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