Jira Admin Engineer

Número de Need: CENG0042

RH: AGRAZ FIGUEROA ANA CAROLINA

Position: Jira Admin Engineer

Experience level: Senior

Education level: Engineer Degree

Location: Guadalajara or Remote

Job reference code*: CENG0042

*Mandatory field

Practice: Customer Software Development

Industry – Sector: Software Development

What you’ll do?

  • Creates custom projects in JIRA for complex workflows, reports, permission schemes etc. to meet business needs
  • Performs testing in non-production environments, deployment in Production followed by testing in Production
  • Creates test cases and generates test reports for testing JIRA projects implementation and enhancements
  • Collaborates with stakeholders to gather requirements for new JIRA projects and enhancements
  • Performs weekly maintenance of JIRA servers
  • Provides ideas for using JIRA more efficiently to meet business needs
  • Provides formal and informal training to new JIRA users
  • Identifies, tests and provides recommendations for using new plugins to meet project requirements
  • Collaborates with other team members for creating solutions for new requirements
  • Analyze, review, and document current functionality to determine potential areas of improvement.
  • Manage user permissions for tools according to the needs of projects and teams.
  • Perform application and system administration tasks, including data backups and scheduled jobs.
  • Test new versions of the tools and plug-ins to ensure compatibility.
  • Research and utilize industry standard methods and techniques.
  • Maintain JIRA projects, workflows, permissions, and users while working in a JIRA 6.x & 7.x environment.
  • Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
  • Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
  • Communicate and share knowledge with internal and external contacts at all levels.
  • Manage multiple responsibilities with tight deadlines. 

Requirements:

  • Bachelor’s degree in Management Information Systems, Computer Science or related discipline;
  • 3+ years’ experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.
  • Minimum of 3-5 years’ hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator.
  • Expert level Atlassian tool administration knowledge on JIRA and Confluence.
  • Ability to write custom JQL (Jira Query Language), a plus.
  • Ability to construct custom dashboards using various filter types in JIRA, a must.
  • Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must.
  • Ability to create custom fields, reports using post functions.
  • Ability to test, recommend and install new plug-ins.
  • Experience in performing Atlassian installations, migrations, and plugin installation, a must.
  • Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred.
  • Microsoft SQL Server or MySQL Database administration skills are preferred.
  • Strong analytical skills.
  • Ability to work in a dynamic agile environment.
  • Must have strong work ethic with good time management skills.
  • Excellent verbal and written communication skills.

Ref:

CENG0042

Escrito el

noviembre 25, 2021

Nivel de experiencia

+3