BPO Solutions for the Manufacturing Sector

Transform your manufacturing business into an agile, responsive enterprise across an ever-shifting business landscape through outsourcing built on analytics. From supply chain optimization, to streamlined back office operations, through integrated content and data management, our market-leading BPO offer has the solution.

Gearing up for Success in a Changing Market

As markets recover from the recent financial downturn, global manufacturers face a growing number of challenges. These include:

  • Greater shifts in demand
  • Increasingly complex supply chains
  • Scarcity of technical talent
  • Growing input costs
  • Customer loyalty issues

 To succeed in this changing environment, manufacturers need to find new ways to adapt quickly to innovations in materials, operations, processes and IT. 

Industry-Leading Solutions for Manufacturers

Our BPO solutions help you to fully leverage the benefits of outsourcing for your manufacturing business. We provide offers across five manufacturing-specific industry sectors: 

  • Forest, paper and packaging
  • Industrial products and high-tech
  • Chemicals, agrichemicals and agriproducts
  • Food and beverage manufacturing
  • Aerospace, aircraft and defense


Our portfolio of cutting-edge solutions include:

Built on our Global Enterprise Model (GEM), our solutions help you to:

  • Lower costs with subscription-based services
  • Improve efficiency and enhance performance by filling gaps in your IT portfolio
  • Reduce risk and complexity
  • Increase agility and responsiveness



Decades of Experience, a Track Record of Achievement

We have over 40 years of BPO experience and have helped the following clients achieve tangible results:












Our BPO expertise has been consistently recognized by industry-leading organizations. Accolades include:

  • Positioned in the leaders quadrant for Comprehensive Finance & Accounting BPO for 2011 and 2012 by Gartner, Inc.
  • Identified as “Leader and Star Performer” in the 2012 Everest Group FAO PEAK Matrix
  • Recognized as Leader in BPO Analytics in the 2012 IDC MarketScape report
  • Awarded a Silver Medal with NSN in the 2012 PRTM Supply Chain Management Award

BPO Outcomes – Client Insights – Bombardier, Robert Jacques, Director,Technical Publications, Business Aircraft


Let us put our collaborative business experience to work for you. Contact Devesh Nayel, BPO Manufacturing Sector Lead.

Related Solutions