Capgemini Innovation Unleashed 2019: The future of retail

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At Capgemini we’ve made a significant financial investment to fundamentally rethink the retail sector to deliver true customer experience transformation for our retail customers, their customers and our Group globally.

Whilst bringing to life two products we’re looking to go to market within the coming months, Capgemini’s Sanjay and Aishwarya will be unpacking some of our initiatives – including new ways to engage, new ways to build customer loyalty and new ways customers are choosing to shop.