- Analyze, document and explain existing systems to various stakeholders (Customer Care, Claim Policy Admin team in business side)
- Understand Business requirement and design system based on user story.
- Discuss with dev team in India and create mapping and check quality of program.
- Create Mapping and specification documents for Hadoop ingestion developers.
- Experience in introducing SFDC service cloud, customer portal, etc.
- System development experience by SFDC (system design / development)
- Web application development experience
- Skills to investigate and understand the technology required for development and design the system
- Knowledge of Web Form development tool (Inspire) is a plus
- Communication skills in Japanese (above N2) / English (business)
- Insurance background is preferable