Short Description

Senior Process Associate – Mumbai  

Qualifications

Any Graduate

Job Responsibilities

Should have 1 to 5 years of relevant experience in Technical Support
Should have good communication skills (spoken & written) with ITIL background.
Tools/Technology: Monitoring (EMAN, Event Pro) Case Management (Remedy), Communications (Email, WebEx Conference, Jabber Chat, Click2Chat, Phone/VoIP)

 

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