Location: Milwaukee, WI

skills and responsibilities:

Subject Matter Expert in eCommerce platform areas like Market Place, payment,
product data, order management, web analytics, content management, promotions,
search etcCollaborate
with project/program manager and project sponsors to understand/determine
project scope and vision.Clearly
identify project stakeholders and establish user classes, as well as their
interviews to gather user requirements via workshops, questionnaires, surveys,
site visits, workflow storyboards, use cases, scenarios, and other methods.Research,
review, and analyse the effectiveness and efficiency of existing requirements
gathering processes and develop strategies for enhancing or further leveraging
these processes.Ensure
features and functions have been delivered to requirement.Analyse
and verify requirements for completeness, consistency, comprehensibility,
feasibility, and conformity to the overall business model.Drive
and challenge business units on their assumptions around how they will
successfully execute their plans. Distinguish user requests from the underlying
true needs.Utilise
standard templates to accurately and concisely write requirements
specifications and to document swim lane based process flows.Translate
conceptual user requirements into functional requirements in a clear manner
that is comprehensible to developers/project team.Communicate
requested changes, enhancements, and modifications of business requirements–
verbally or through written documentation – to project managers, sponsors, and
other stakeholders so that issues and solutions are understood and a change
control process can be managed.Experience
with multiple eCommerce implementations/operations, and preferably from that
having experience with more than one eCommerce platform/solution Knowledgeable
about the latest in eCommerce solutions and who’s doing what, and full of ideas
about how the best in eCommerce can be achievedDevelop
and conduct reviews of the business requirements with the customer community to
ensure that requirement specifications are correctly interpreted.Assist
project/program managers with sponsor sign off of requirement.Assist
with the interpretation of user requirements into feasible options, and communicating
these back to the business stakeholders.Excellent
listening, interpersonal, written, and oral communication skills, at multiple
levels and across multiple disciplinesLogical
and efficient, with keen attention to detail

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