Recruitment Operations

Hi,

Greetings from Capgemini!

We have an urgent opening for Recruitment Operations(0-1yr) profile for Kolkata location.

Interested candidates kindly go through the JD mentioned below and share your updated resume at priyanka.a.sarkar@capgemini.com

Location: Kolkata

Experience: 0 to 1 yr

 

Shift: 11:30 AM – 9:00 PM (May change as per business requirement)

 

 

Roles & Responsibilities:

  • Responsible for processing the candidate data correctly and timely in a tight SLA driven environment, according to the project deadlines and to the expected quality
  • Handling customer queries
  • Communicating with customers through Phone/email/Skype
  • Meeting and exceeding the customer’s service level agreements.
  • Coordinate with internal teams for resolutions
  • Process Documentation management
  • Contribute towards the development and continuous improvement of Recruitment processes and procedures
  • Adhere to SLA and meet TAT

 

 

 

Required Skills:

  • Experience in a Recruitment Operations Project from an offshore location.
  • Excellent communication (verbal, written and Listening skills)
  • Experience in Client interaction and working in a team
  • Proficient in Microsoft Office applications (Word/Excel/PowerPoint/Outlook)
  • Innovative and analytical. Ability to identify process gaps and devise improvement ideas
  • Ability to produce timely and accurate results while managing deadlines and multiple tasks

Ref:

189550

Posted on:

May 24, 2018

Experience level:

Entry level / Graduate

Education level:

Bachelor's degree or equivalent

Contract type:

Permanent

Location:

Kolkata

Department:

BPO / Consulting

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