- Systrack – Experience required: creation and configuration of Systrack Tenant (cloud), preparation of Systrack packages, integration with ServiceNOW, designing use cases, creating dashboards, deployment of packages, troubleshooting.
- Designing and Implementing Lakeside SysTrack, Nexthink platform
- Installing and Configuring Portal servers for Lakeside SysTrack, Nexthink
- Integrating Lakeside SysTrack Nexthink with AD SCCM and ServiceNow
- Use Lakeside SysTrack Nexthink dashboard to provide the analytical results.
- Proactively monitor the alarms and alerts from Lakeside SysTrack, Nexthink portal
- Manage the end user services by monitoring the Lakeside SysTrack, Nexthink portal and manage finder and user experience using the Lakeside SysTrack, Nexthink by eliminating the errors proactively
- Publish the analytical reports in all the aspects as per the client requirement.
- Monitor the Lakeside SysTrack, Nexthink portal on daily basis to identify any small to major issues and check the impacts.
- Service Now