Short Description

We are looking for support analyst

Qualifications

We are looking for minimum graduates

Job Responsibilities

Global Service Desk–0-3-years

We are looking to hire support analyst with 0-3 of experience  in Mumbai location

Location: Mumbai

Support Analyst

Required skills and Job responsibilities

 • Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution and reporting of help desk incidents and service requests
• The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained
• Should also provide accelerated response to the executive users within the customer organization
Details Skills & Experience:
• Must have updated back-end of knowledge base of most common desktop level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests etc. 

Primary Skills :Support Analyst

Experience: 0 –3 years

PRIMARY SKILL
Support Analyst

 

Contact

Kalpana Singh

 

 

Apply now