Skype Support – 4 to 6 yrs – Bangalore
Job Title- Skype support
Ext- 4 to 6 yrs
Roles and Responsibilities:
•Work in a Support role for Lync/Skype for Business Enterprise customers.
•Work with clients and vendors to drive troubleshooting to remediation.
•Participate in team meetings to discuss ongoing project status and deliverables
•Apply and share knowledge; contribute ideas and opinions
•Convey technical concepts clearly and confidently to technical and non-technical people alike
•Convert client business requirements into sound technical solutions
•Manage his or her own work with minimal oversight and proactively communicates status and risks to team and management
Contact Person- Nausheen Naaz