ServiceNow_4-6 Years_Bangalore

Short Description

Job Role: ServiceNow_4-6 years_ Bangalore

Job Description:
• SNOW expert with data modeling and data import knowledge ;
• Do data configuration for all data types;
• Understand ITSM well and also asset and CMDB ;
• Create forms, workflows and prototypes;
• Designs, codes and tests technical solutions;
• Scripting and workflow designing ;
• Follow deployment plan and act as data and config consultant for onsite deploy teams;
• Data loads and unit testing ;
• Catalog configuration and unit testing ;
• Develop new data load sheets, transform maps based on data models. ;
• Create and publish knowledge articles ;
• Knowledge on additional modules such as ITPM and even management;
• Identifies system deficiencies and recommends solutions;
• Assists in enforcement of development deadlines and schedules;
• Understands the necessity of and contributes to coding standards;
• Develops internal and external meeting objectives and agendas;
• Prioritizes multiple tasks effectively;
• Promotes active listening with team members;
• Contributes appropriately to conversations;
• Follows through with commitments and fosters mutual trust with fellow employees;
• Assumes additional responsibility without being asked

Job Responsibilities

Skills:;
• Understanding of enterprise IT architecture;
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog);
• Working knowledge of relational databases;
• Preferred: Servicenow Admin Certification;
• Mandatory: ITIL v3 Foundation Certification;
• Encourages fellow team members to make innovative contributions and embrace ideas;
• Other tasks/duties as assigned;
• Strong communication skills (both written and verbal);
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery ;
• A minimum of 4 years of experience with/in the following:;
• Implementing, configuring and customizing Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.);
• Web applications, networks, protocols and email (SMTP, POP3);
• Experience with ServiceNow configuration(s) and formatting data for the CMDB;
• Knowledge of technical components such as LDAPs, VPN, SSL and other such technologies.;
• Application UI Configuration;
• Workflow Configuration;
• Data Import and Management;
• Development of required requested specific reporting;
• Development of requirement integration components (SSO, LDAP, etc);

Contact Person- Saumya Sharma (saumya.b.sharma@capgemini.com)

Ref:

365417

Posted on:

January 8, 2020

Experience level:

Experienced

Contract type:

Permanent

Location:

Bangalore

Department:

Financial Services

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