Servicenow admin with 4 to 6 years experience in Mumbai Location
Job Role : ServiceNow Admin
Experience Required : 4 to 6 Years
Job Location : Mumbai
Liaise with project managers and clients during requirement gathering phase.Provide client demonstrations when required.Preparation of all ITSM setup data for 7.6 and 8.1 systems as per internal quality mandates.Provide support to clients project managers testing team and production teams by gathering and analyzing the data, while adhering to internal business policies, process and procedures.Assist in managing various management related reports.Proactively engage with the teams to gain knowledge on SNOW related features and new developments.Knowledge of configuration of the system as per client requirements.Adherence to Internal Quality Processes.Liaise with third party support providers and internal Capgemini providers to ensure adequate support resources are available during the support.
Contact Person : Kannan S