Service Delivery Manager – JDA WMS

 

 

Role : Service Delivery Manager – JDA WMS

 

Location : Pune

 

Experience : 12+ Years in IT

 

JD :

 

  • Should have good knowledge in the WMS Discrete suite of application specifically version 9.1 and above including JDA WMS, JDA WLM, Third Party Billing, MOCA development, Nice Label, Jasper Reports.
  • Should have hands on knowledge of device configurations – RF, Voice, Printers, Scanners
  • Must have strong technical understanding of the various components of JDA WMS application vis-à-vis MOCA, MTF and Voice.
  • Should have knowledge of design methodologies in implementing the solution in Cloud.
  • Should possess sufficient knowledge of the various technical components involved to implement the solution in a cloud environment – Operating system, RDBMS (Specifically Oracle), Network, B2B Integration, DNS, File systems and Storage.
  • Candidate should have basic understanding of non-functional requirements that are to be considered during project implementation phase and should be able to engage with the customers in defining the NFR requirements.
  • Candidate should have advanced trouble shooting capabilities in dealing with a performance issue on the application deployed in Cloud. This includes but not limited to – Ability to generate and analyse a MOCA trace, device trace and Integrator trace. Candidate should have good knowledge of various printing requirements and type of printers that are normally used in a warehouse and should be able to work with customer and guide them on the right solution.
  • Working knowledge of MOCA clustering is desirable. It would be advantageous if the candidate has worked on a clustered WMS set up in the past.
  • Candidate should be able to drive the production go-live or cut-over strategy and be able to track the deployment.
  • It is mandatory to have working knowledge of integrating WMS with other application components like WLM, EMS and Parcel.
  • Working knowledge of 3rd party billing module.
  • Knowledge of sizing the environment on Cloud is desirable.
  • Understands how JDA solutions can be configured to better facilitate client business processes.
  • Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between technical and functional system requirements during on-boarding of new customers or during upgrades or patch updates
  • Provide hyper care support during go-live phase. This will require the associate to have good knowledge of the incident and problem management process.

 

Ref:

366097

Posted on:

January 9, 2020

Experience level:

Sr Hires

Contract type:

Permanent

Location:

Pune

Department:

Architecture

cookies.

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.

Close

Close cookie information