Service Delivery Manager | 14 to 18 yrs | Bengaluru & Hyderabad

Job Description

  1. Candidate with RUN experience from North America and Europe BU
  2. Overall 15+ years of IT experience managing 100+ member RUN team with 24X7 coverage
  3. 3-5 Years of RUN hands on experience as end to end Senior Service Delivery Manager (SDM) supported applications exclusively on the I&D technologies (Big Data, Data Governance, Visualisation, AI & ML)
  4. Experience in managing renewal of multi-year run engagement
  5. Hands On with applications of tools and accelerators to drive productivity and cost optimisation
  6. 3-5 Years of experience in delivery leadership roles directly accountable for USD 10-15 M annual budget, Contribution Margin; Direct client and internal stakeholder management
  7. Experience in setting up internal organisation and centre of excellences is preferred
  8. Strong people management, Change Management capabilities

Primary Skills

  • RUN experience from North America and Europe BU
  • RUN hands on experience as end to end Senior Service Delivery Manager (SDM)

Secondary Skills

  • Experience in setting up internal organisation and centre of excellences is preferred
  • Strong people management, Change Management capabilities

Ref:

1027122

Posted on:

January 13, 2022

Experience level:

Experienced

Contract type:

Permanent

Location:

Bangalore