Service Catalog Developer | 6 to 9 years | Pune & Bengaluru

Job description

  • ServiceNow Catalog Management Developer Tasks Creation of new Catalog Items in a federated ITSM environment on ServiceNow in a multi supplier eco system.
  • Maintenance of existing Catalog Items Modification in existing Catalog Items Retire Catalog Item.
  • Development of workflows for request fulfillment up to complex including integration of various data sources.
  • Provide effort estimation for small medium complex new Catalog Items Ensure harmonization and standardization Ensure state of the art user experience for user facing.
  • Service Request Catalog Consult customer and suppliers Service Owners on Catalog Items.
  • Coordinate and align with Service Owners Suppliers on integration across multiple ServiceNow instances Operate Catalog Items Incident process Skills.
  • Well experienced ServiceNow developer Enhanced knowledge of ServiceNow ITSM applications esp for Service Request Management and Service Catalog.
  • Enhanced knowledge in ServiceNow catalog workflow configurations especially configuration of complex items and workflows.
  • Strong understanding of IT Service Management and ITIL process Enhanced communication capabilities.
  • Enhanced experience in handling of large data volumes in complex environment Technical
  • Proficiency ServiceNow certified Techn Languages Must have JavaScript Addl HTML SQL Java Nice to have db Oracle Powershell Perl etc Operating Systems Windows Linux Unix Cloud Azure AWS Addl tools Microsoft AD Cloud Azure AWS Nice to have ONEiO Blazen

Primary skills

  • Service catalog manager

Secondary skills

  

  • Javascript , HTML, SQL, Oracle DB and Powershell.

Ref:

853420

Posted on:

September 7, 2021

Experience level:

Experienced

Contract type:

Permanent

Location:

Mumbai

Department:

Infrastructure & Service Integration